WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great. customer service and prompt delivery.”

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Posted 4 years ago

“Quick...very quick”

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Posted 4 years ago

“For some reason I could not program my thermostat, I called to get some advise. After walking me through the system it was determined my thermostat needed replacing. I ordered a new one and arrived right away and now works great. Thoroughly enjoy the warm floors. However I am not happy I had to replace the thermostat after only 3 years.”

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Posted 4 years ago

“I can't get the app to work on my iPhone. I need some help please. Thanks. John Rees 501-993-7337 or jrees@reescommercial.com.”

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Posted 4 years ago

“Great job, arrived a day earlier than expected. Nice warm bathroom”

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Posted 4 years ago

Hello Thomas, We are very pleased to hear you received your shipment on time and enjoying those warm bathroom floors beneath your toes. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Easy online purchase arrived sooner than expected. Thanks!”

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Posted 4 years ago

Hello, Excellent to hear and thank you for your feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“This was a replacement thermostat. Much easier to program”

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Posted 4 years ago

Hello, We are happy you found what you needed and it's a more efficient program. Thank you for your feedback. Warm WIshes, Warm Your Floors

Posted 4 years ago

“Very responsive & knowledgeable pre-sale info.”

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Posted 4 years ago

Hello, We value your feedback and we are very happy to know you received excellent customer service. Your satisfaction is our top priority. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Ordered thermostat on 11/13 and still have not received u would think a week for a in state delivery would be enough time did not get a ship date so do not know who is the problem”

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Posted 4 years ago

Dear Gary, We apologize for any inconvenience on the part of our shipping partners for not receiving a delivery notification for when it arrived. We appreciate your feedback and we are so happy everything is working perfectly. Warm floors and toasty feet are the best! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Your customer service/technical assistance is great. You treat your customers like they are intelligent and helped me identify the issue and fix my problem by installing a new thermostat myself.”

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Posted 4 years ago

Hello George, We are so happy to hear you received great customer service and the technical assistance to install the thermostat on your own. Your satisfaction is our top priority and ensuring our customers' floors are warm and toasty. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Received the new control in a just a few days. Very please.”

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Posted 4 years ago

Hello, We are so happy you are pleased with your purchase and we appreciate your feedback. Enjoy those warm floors. Warm Wishes, Warm Your Floors

Posted 4 years ago

“I have ordering Suntouch products from you for many years - never had a complaint, your service is excellent”

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Posted 4 years ago

Hello James, We are very grateful for your customer loyalty and we always appreciate hearing from our satisfied customers. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Superb service. Knowledgeable and very helpful. Delightful to work with”

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Posted 4 years ago

“Quick delivery. Nice features in newest version.”

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Posted 4 years ago

“Great experience. Fantastic customer service.”

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Posted 4 years ago

“Very helpful and very responsive to my needs.”

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Posted 4 years ago

“You guys rock it.”

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Posted 4 years ago

“Omar helped me get the right thermostat. He was very timely in returning my calls & delivery was quick. My new thermostat is installed & working great. If & when I need any additional help in the future, I will call this company. I’m very satisfied!”

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Posted 4 years ago

“great products”

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Posted 4 years ago

“Ordered a new thermostat. received order within a few days , change out was simple.”

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Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,178 reviews