WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and exactly what I needed. Prices were competetive compared to everywhere else.”

Helpful Report

Posted 7 months ago

Thank you for sharing about our quick shipping and competitive pricing, Derek! We are glad you found what you needed.

Posted 6 months ago

“Even though the thermostat only lasted 6 years, the new one is working,”

Helpful Report

Posted 7 months ago

We are glad to hear your new thermostat is working well. Thank you for sharing, Diane.

Posted 6 months ago

“Super fast shipment and the phone support was also courteous and professional.”

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Posted 7 months ago

Thank you for sharing about our quick shipping and knowledgable customer service!

Posted 6 months ago

“Quick, easy and accurate ordering and delivery!”

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Posted 7 months ago

Thank you for sharing your experience, Adam! We are proud to provide quality parts with quick delivery.

Posted 7 months ago

“Great service. Great product.”

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Posted 7 months ago

Thank you for sharing about our service and products, Steve!

Posted 7 months ago

“Delivery was great. Product alway goes in well”

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Posted 7 months ago

Thank you for sharing, Tim. It's great to hear everything is going well. Enjoy!

Posted 7 months ago

“Warm YourFloor always provides great service - products are excellent - shipping is incredible”

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Posted 7 months ago

Thank you, James! We appreciate your repeat business and for sharing about our quality services.

Posted 7 months ago

“This is a replacement part from our original Warm Floor system we installed 13 years ago. Although the hook up is different, it was very easy to wire and extremely easy to program.”

Helpful Report

Posted 7 months ago

Thank you for sharing about the new hookup, Donna. We are glad it was an easy project to complete and those floors are working again.

Posted 7 months ago

“My thermostat was having power connectivity issues so I replaced it. Staff was helpful and prompt. We are back to warm bathroom floors at the lake!”

Helpful Report

Posted 7 months ago

Thank you for sharing about our wonderful staff, David! We are glad we were able to help get those floors warm again.

Posted 7 months ago

“Nice new features, easy to install and functions perfectly”

Helpful Report

Posted 7 months ago

Thank you for sharing Ron! It's great to hear you're enjoying the upgrade and it is working well.

Posted 7 months ago

“Very helpful and responsive. The first thermostat we received was defective. Customer service was excellent on setting up the return and sending us a new one.”

Helpful Report

Posted 7 months ago

Thank you for sharing your experience, Debra. We appreciate the opportunity to correct the defective product to ensure you have quality parts. Enjoy those warm floors!

Posted 7 months ago

“The low voltage wiring is really hard to connect to”

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Posted 7 months ago

“Prompt delivery. Easy install - 4 wires, feed and load without concern as to voltage. Particularly appreciate direct wiring [with cover] to unit - make sure thermal sensor is not trapped under lower edge of unit. Got rid of 4 wiring nuts creating more space in electrical box. Set to room air temp as electrical radiant heat supplements hydronic, Room temp [bathroom] more stable especially with adverse outdoor temperatures. Energy meter useful.”

Helpful Report

Posted 7 months ago

Thank you for sharing Richard! We appreciate your detail with the installation and highlighting our prompt delivery.

Posted 7 months ago

“It’s warm again!!!”

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Posted 8 months ago

We are so glad to hear this Pamela! Thank you for sharing.

Posted 7 months ago

“I'm very pleased. The thermostat arrived quickly and solved my floor heat problem. No more walking on cold tile.”

Helpful Report

Posted 8 months ago

Thank you for sharing Wayne! We are glad to hear your floors are warm again.

Posted 7 months ago

“it took about 2 wks to get the the device but once we got it, our radiant floors worked like a charm”

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Posted 8 months ago

Thank you for sharing Chelsea! We are glad to hear your floors are warming well again.

Posted 7 months ago

“My order was shipped and received quickly. WYF service was great, if I have a problem with the product it won't be the fault of WYF, but I bet they'll help if I do. I would buy from again.”

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Posted 8 months ago

Thank you for sharing Max! You bet we will be here if you have questions. We strive to see a project from ordering through installation and will answer all the questions in between.

Posted 8 months ago

“Works great, easy to install. No Err 7!”

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Posted 8 months ago

Thank you for sharing Kenneth! We are glad to hear the installation went great and is working properly.

Posted 8 months ago

“Amazing product and amazing people to work with. They believe in educating the customer - explaining what cables and thermostats to use, how to configure for efficiency, how to correct mistakes if you make one etc. Excellent customer support by knowledgable staff. One of the owners Mr. Omar is a great person to speak to. We are heating our Foyer, Kitchen, and Sunroom - around 1000 sq.ft area. Fantastic user experience.”

Helpful Report

Posted 8 months ago

Thank you for highlighting all our services, Shankara! We are here to help you make informed decisions and we are glad to see this coming through. Let us know how your heating project goes!

Posted 8 months ago

“I had a great experience with Warmyourfloor! It was easy to place the order, you verified my address and the product was delivered on schedule. Nice job!”

Helpful Report

Posted 8 months ago

Thank you for sharing, James! We are happy to hear your experience was met with precision and timely products. We appreciate your review.

Posted 8 months ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews