WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to order, the chat helped me to obtain the correct parts, and quick delivery”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience, John! We love the feedback on the chat feature.

Posted 4 months ago

“Friendly customer service, they didn't have the "loud mouth" alarm in stock so they called to ask if it was o.k. if they mailed a replacement.”

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Posted 5 months ago

Thank you for sharing, Charles! Your project looks great!

Posted 4 months ago

“Thermostat replacement worked easily.”

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Posted 5 months ago

Thank you for sharing, Edmund! We are glad to hear the replacement thermostat is working and your floors are warm again!

Posted 5 months ago

“I was able to find my thermostat on line at this website and called customer service to find out how to order it. The person answering the phone was personable and helpful. She found a discount to help with the cost. I appreciated that the order went through and was received undamaged within a few days, so that the electrician could install it right away.”

Helpful Report

Posted 5 months ago

Thank you for sharing! We are glad to assist in ordering, ensuring you get the best price.

Posted 5 months ago

“My heated floors began tripping the GFCI and I was afraid there was a short which would have been difficult and expensive to track down. Fortunately, after contacting Warm Your Floors, I was told that it was more than likely a failure of the control unit itself since the units only have a lifespan of five to seven years or so. Why that is I don't know, but I ordered a new unit and got conplete information on the proper replacement procedures and my problem was solved. Warm floors again! The product was shipped out immediately and the customer service was excellant.”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience with just Gary! We appreciate the opportunity to provide assistance in diagnosing and solving the problem with a new unit. We are glad to hear the floors are warm again!

Posted 5 months ago

“Great customer service and frinbedly staff”

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Posted 5 months ago

Thank you for sharing about our excellent customer service, Klaus!

Posted 5 months ago

“When I called to have some questions answered the person I spoke to was very knowledgeable and helpful and was also able to order my heated floor for me without having to transfer me from the department to department. Definitely will order again”

Helpful Report

Posted 6 months ago

Thank you for highlighting our service team, David! We are glad to provide quality service to our community.

Posted 5 months ago

“It's a nice product and they have great customer service price is fair”

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Posted 6 months ago

Thank you for sharing about our products and great customer service. We appreciate your review, Rob!

Posted 5 months ago

“The new thermostat was easy to install and works perfectly!”

Helpful Report

Posted 6 months ago

We are glad to hear everything is back in working order. Enjoy those warm floors!

Posted 5 months ago

“CSR was knowlegable, helpful, and friendly. My order was taken quickly and efficiently. Te part arrived in two days.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience Dean! We are glad to provide our services through our knowledgeable staff and to provide products quickly to you.

Posted 5 months ago

“Bought a replacement thermostat on line for one that got damaged during an electrical storm. Quick response and delivery.”

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Posted 6 months ago

Thank you for your review, John! We are glad to hear the replacement thermostat was able to replace the broken one and that we were able to assist you quickly.

Posted 5 months ago

“Great experience!!!”

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Posted 6 months ago

Thank you for sharing, Billy! We appreciate the review.

Posted 6 months ago

“It installed easily and so far it works great”

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Posted 6 months ago

Thank you for sharing, Jeff. We are glad to hear your project was completed with ease and is working well!

Posted 6 months ago

“Young lady in the So cal location that helps with online orders DESERVES A RAISE NOW...”

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Posted 6 months ago

Thank you for sharing, Jeremy. We appreciate all our staff and are glad you feel the same!

Posted 6 months ago

“We installed the product and absoluty love it. We should of done it years earlier.”

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Posted 6 months ago

Thank you for sharing, Jason! We appreciate the review of the products.

Posted 6 months ago

“Perfect transaction and glad the thermostat is working again.”

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Posted 6 months ago

Thank you for sharing! We are glad to hear your floors are warm again.

Posted 6 months ago

“Appreciate the help getting the shipping date correct for my timing. Ordering custom size went very smoothly! My sketch was pretty primitive.”

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Posted 7 months ago

Thank you for sharing, Gary! We appreciate working with you to get what you needed and we are glad to hear they arrived on time.

Posted 6 months ago

“The Nuheat products are used on all of our jobs and we have them and they are so nice in a bathroom to your feet.”

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Posted 7 months ago

Thank you for sharing, Jennifer. We are glad to hear our products get the job done!

Posted 6 months ago

“great product, quickly shipped, easy installation, easy operation.”

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Posted 7 months ago

Thank you for sharing, Gerard! We are glad to hear the process was easy and that you received the correct items quickly.

Posted 7 months ago

“easily replaced old malfunctionng wall control unit”

Helpful Report

Posted 7 months ago

Thank you for sharing about the ease of replacing the wall units!

Posted 7 months ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews