WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your customer and technical service is outstanding!!!! I never wait that long (or at all!) to get help or my question answered and they are always friendly. Thanks!!!”

Helpful Report

Posted 5 years ago

Hi Bob - Thank you for the kind words! We are proud of our customer service and glad we were able to help! Warm Wishes, Warm Your Floor

Posted 5 years ago

“The customer service rep that i worked with to order the products was very helpful and i am very happy with the radiant heat film for floating floors. I will continue to use these products while i remodel the room in my house.”

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Posted 5 years ago

Hi Mark - We are happy to hear you are loving your radiant heat film. One day your entire house will be nice and toasty no matter what room you're in! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I ordered a thermostat for my nuheat floor. It was delivered in 2 days! Great service.”

Helpful Report

Posted 5 years ago

Hi Kaye - Happy to hear your thermostat was delivered so quickly! Cheers to toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“The support was very helpful.”

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Posted 5 years ago

Hi Bob - We may be biased, but we agree -- our customer support is the best! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Received my order very quickly”

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Posted 5 years ago

Hi There - Thank you for the feedback! We are glad to hear everything was received in a timely manner. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very helpful, and nice. Doing a bathroom remodel for 80 year old family members...WarmYourFloor.com and staff made it easy to get my materials well ahead of the start date, at a fair price, to let me focus on other things. Thank you!”

Helpful Report

Posted 5 years ago

Hi Alex - It sounds like your family members are very lucky! Please let us know if we can assist any further. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very helpful and fast service. Thank you”

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Posted 5 years ago

Hi Dale - Great to hear! That is what we strive for. Please let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Travis helped me in diagnosing the likely problem with our floor, a bad thermostat. Very thorough, and patient. Extremely pleasant experience”

Helpful Report

Posted 5 years ago

Hi Milford - We are happy to hear Travis was able to walk you through that. We sure hope your floors are nice and toasty these days! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very efficient customer service and speedy delivery!”

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Posted 5 years ago

Hi Kasey - Thank you for the review, we appreciate it! Please let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Replaced older thermostat for my heated floor with a newer model. Installation was simple and received the part fairly quickly.”

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Posted 5 years ago

Hi Peter - We sure hope your floors are nice and toasty with your new thermostat as we start to see colder weather! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great advice from Matthew Brown.”

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Posted 5 years ago

Hi There - Thank you for the feedback! We were happy to assist. Warm Wishes, Warm Your Floor

Posted 5 years ago

“prompt friendly service”

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Posted 5 years ago

Hi Scot - Happy to hear! We hope your floors are nice and toasty! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I’m a contractor in Chicago and get all my heated floor from this company. I always get a good customer service. Once there was a defect product, since we noticed that after the tile was installed, I called them for help. It was unbelievable great experience with their customer service, they walk me step by step. I had to rent some equipment to figure out where the issue was. They asked me to send them the defected part and once they got them, I got back all money that I spent on rental equipment and repair kit.”

Helpful Report

Posted 5 years ago

Hi Mihai - Thank you for being a loyal customer and for the feedback! We are happy to help whenever we can, especially when we can help save money on rental equipment! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I was able to speak to a person so I can us what I need I have work with this product before and owner had being happy I try to use other brand but the are complicated I will continue recommending Warm your flooooor yeah”

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Posted 5 years ago

Hi Pedro - We are happy to hear you were able to find the perfect brand. Please let us know if we can help with anything in the future! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great product, great organization. Everyone from the first interaction to the last did their job very well! Thanks!”

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Posted 5 years ago

Hi There - Thank you for your feedback! We are very happy we could help with your project. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Extremely easy to install!”

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Posted 5 years ago

Hi John - Wonderful -- glad to hear it! Please let us know if we can assist in the future. ' Warm Wishes, Warm Your Floor

Posted 5 years ago

“Awesome as always. The even we able to price match off the big box website. Thank you!”

Helpful Report

Posted 5 years ago

Hi There - You are very welcome -- thank you for the feedback! Let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The package was delivered in a timely manner. Our floor is working again thanks”

Helpful Report

Posted 5 years ago

Hi Michael - Glad to know your floor is once again nice and toasty! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great communication. Thanks.”

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Posted 5 years ago

Hi There - You are most welcome! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“We have your product in our kitchen and dining room and are very happy with it. When the weather gets cold, you can feel the chill of the floor/areas, but as soon as the heat is turned on, you can really notice the difference. This is why I am putting it in the bathroom for our renovation.”

Helpful Report

Posted 5 years ago

Hi Bill - Glad to hear you love your floors so much you'll be adding warmth to your bathroom! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews