WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrived quickly. It did not take long to remove the old unit and replace. If I was sending out the instructions I would include a little more information. My old unit had two small wires that we put in "away" and "com A". I got a failure when I did that. I finally decided to put the wires in the "two floor sensors". And now it works great.”

Helpful Report

Posted 4 years ago

Hello William, We are happy everything is working well. We will be sure to take your advice into consideration as we are very keen on improving the installation process for our. customers. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Very helpful sales person. Item arrived quickly. Product as described by sales person.”

Helpful Report

Posted 4 years ago

Hello Anthony, Thank you for your positive feedback as value your business and customer experience. Warm Wishes, Warm Your Floors

Posted 4 years ago

“I have not installed the product yet, but so far the service form the company is wonderful!! The product arrived right on schedule, and the support videos are great!!”

Helpful Report

Posted 4 years ago

Hello Diana, Thank you for your feedback. We are so happy to hear you had a great customer service experience as your satisfaction is our top priority. If you need any additional help or have questions regarding your install - please don't hesitate to get in touch. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Shortly after placing my order I received a call from customer service advising that the item I requested was on backorder and wouldn't be in stock until late July. The service representative advised that a a different item was available at a lesser price that would provide the same heating effect and was able to change my order on that call..and credit the previous order.”

Helpful Report

Posted 4 years ago

Hello, Thank you for the positive feedback. We are thrilled to hear your received great customer service and were able to get a similar product to meet your needs and sooner. We hope you are enjoying those warm and toasty floors. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Everything I ordered was sent quickly and in perfect condition. I'm very pleased with my experience with WarmYourFloor.com”

Helpful Report

Posted 4 years ago

Hello Tom, We are thrilled to hear you pleased with your customer experience. Thank you for providing your feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Orders always arrive as promised,among the the best as far as support and delivery of products”

Helpful Report

Posted 4 years ago

Hello Jim, Customer satisfaction and producing quality products is our highest priority and we are thrilled to know you are one happy customer. Thank you for your feedback. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Works great. easy to install”

Helpful Report

Posted 4 years ago

Hello Thomas, Thank you for letting us know everything worked out. We value your business and we always love hearing from our happy customer. Warm Wises, Warm Your Floors

Posted 4 years ago

“Ordering was quick and easy. Very prompt service. Thank you!”

Helpful Report

Posted 4 years ago

Hello Armond, You are very welcome. We're happy to hear everything went smoothly and we value your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“I chatted with someone about getting the right replacement, since the original floor thermostat was no longer made. She made sure everything would work, I installed it and all good!”

Helpful Report

Posted 4 years ago

Hello Scott, We are happy to hear our customer service department was able to help you with your install. Your satisfaction is our top priority! Warm Wishes, Warm Your Floors

Posted 4 years ago

“easy to put down works great”

Helpful Report

Posted 4 years ago

Hello Lori, Thrilled to hear your install went smoothly and we hope you are enjoying warm and toasty floors by now! Warm Wishes, Warm Your Floors

Posted 4 years ago

“New thermostat arrived on time and in good condition. Thank you!”

Helpful Report

Posted 4 years ago

Hello, Wonderful to hear everything arrived on time. Enjoy the warmth below your feet! Warm Wishes, Warm Your Floors

Posted 4 years ago

“It was quick and easy to get what I needed.”

Helpful Report

Posted 4 years ago

Hello! We are happy to hear everything went smoothly. Thank you for your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“We have granite counter tops in our home and granite for our kitchen breakfast bar. I love the warmth the granite holds in the morning while I read the paper online and have breakfast. We also warm the master bathroom floor with another WarmYourFloor thermostat. Quality products!”

Helpful Report

Posted 4 years ago

Hello Dave, Thank you for leaving your feedback and we value your business. We're thrilled to hear your morning time is being enjoyed even more with our products and that you have warm and toasty floors below your feet in the master bath. Enjoy! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Awesome to work with them”

Helpful Report

Posted 4 years ago

Hello Katherine, It was wonderful working with you! Thank you for your feedback and we hope you are enjoying your warm floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Order was easily done, delivery was within days. Simple, quick process.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your order and we're thrilled to hear from another happy customer! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Materials ordered arrived quickly and as ordered. Definitely will order from warmyourfloor again.”

Helpful Report

Posted 4 years ago

Hello David, Thank you for your order and we are happy campers that everything arrived on time! Warm Wishes, Warm Your Floors

Posted 4 years ago

“Very nice to deal with! Our order shipped right away. Now waiting for installation by husband (experienced contractor) - before cold weather PLEASE”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback and we value your business. We hope your hubby gets right to it so you can enjoy your warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 4 years ago

“I ended up with too many mats the return process was quick and simple.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback and we are happy the return process was easy for you. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Everything from shipping to customer services to products is an absolute amazing experience. Thanks for your help”

Helpful Report

Posted 4 years ago

Hello Dallas! We are super happy to hear you had an amazing experience overall. We value your business and appreciate your business. Warm Wishes, Warm Your Floors

Posted 4 years ago

“Fast delivery and great customer service”

Helpful Report

Posted 4 years ago

Hello John, Thank you for letting us know that you received excellent customer service as your satisfaction is our highest priority. Warm Wishes, Warm Your Floors

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews