WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,177 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Working great our old thermostat died. Thanks”

WarmYourFloor.com 5 star review on 11th February 2021

Helpful Report

Posted 3 years ago

Hi Harold - Thank you for taking a picture of your new thermostat and sharing your experience! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Awesome customer service. Got exactly what I needed at a great price, no pressure to update at all. Thank you. Received the thermostat in 2 days and installed it in a matter of minutes....too easy. Thank you guys, you rock!!”

Helpful Report

Posted 3 years ago

Hi Keith - Glad to hear installation was a breeze! Thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Your tech support was very helpful in determining my problem to be the thermostat and not the flooring. I ordered a new thermostat, which came promptly, and I'm now enjoying the benefits of a warm floor! Thank you very much!”

Helpful Report

Posted 3 years ago

Hi Susan - Wonderful! Enjoy your toasty floor and thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Happy with the product. Had some issues, but Kelsey was helpful in resolving them. Missing the thermostat, but she expedited the replacement. Was a bit disappointed in how the membrane sheets were shipped. Ordered sheets instead of roll because I didn’t want the curling edges. The sheets were shipped rolled up anyway. Overall, I will use this service again.”

Helpful Report

Posted 3 years ago

Hi Tim - Thank you for sharing why you chose the sheets instead of the roll. We'll see if we can make this information available on the product pages before purchasing. Typically, the sheets are for those who don't want to cut, but that makes sense too! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Awesome service and advice.”

Helpful Report

Posted 3 years ago

Hi Michael - Awesome! Thank you for sharing. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Warm Your Floor made an accommodation to get the thermostat ordered to me as quickly as possible for installation.”

Helpful Report

Posted 3 years ago

Hi Douglas - We are glad we could assist with a quick installation for your project. Please let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Thermostat was easy to install, worked perfectly and arrived faster than I expected”

Helpful Report

Posted 3 years ago

Hi John - Thank you for sharing your experience! Enjoy your toasty floors. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Got just what I needed and solved my problem. Great Job!!”

Helpful Report

Posted 3 years ago

Hi Larry - Wonderful! Thank you for sharing your experience, we appreciate it. Warm Wishes, Warm Your Floor

Posted 3 years ago

“I called prior to purchasing the thermostat and was told it would be compatible with the thermostat we were replacing. To date our floors are not getting warm and when the thermostat I purchased from you reaches the maximum temperature it automatically resets to a lower temperature not keeping the floors warm. I really hate this thermostat.”

Helpful Report

Posted 3 years ago

Hi Carol - We will have someone from customer service reach out to you to see if we can help rectify this issue. Warm Wishes, Warm Your Floor

Posted 3 years ago

“I replaced the 20-year-old thermostat in my home myself. It went well and I programmed it and added the app with no problems or concerns. Pretty simple process really from beginning to end.”

Helpful Report

Posted 3 years ago

Hi Todd - Glad to hear the installation and programming of your new thermostat went well. Please let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“I spoke to Matthew who was very helpful and got my new thermostat ordered for me...it arrived in less than a week. Very happy to have my warm floor back!!”

Helpful Report

Posted 3 years ago

Hi Nikki - Yay! Warm floors are the best, especially in winter! Thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Came fast, easy to install”

Helpful Report

Posted 3 years ago

Hi Richard - Perfect, glad it all went smoothly! Please let us know if there is anything we can assist with in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Warm now!!!!”

Helpful Report

Posted 3 years ago

Hi David - Yay! One of our favorite words... 'warm'! Thank you for sharing. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Fast and polite service...same day shipping!!”

Helpful Report

Posted 3 years ago

Hi Scott - Thank you for sharing your experience. We are glad we could help bring some warmth to your floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Easy install, works great!”

WarmYourFloor.com 5 star review on 6th February 2021

Helpful Report

Posted 3 years ago

Hi There - Thank you for sharing photos of your project! It looks like that is going to be a spa-like bathroom! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very professional and friendly service. Order arrived quickly.”

Helpful Report

Posted 3 years ago

Hi Russell - Thank you for sharing your experience, we appreciate it! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Good product , fast service, easy install over membrane mat”

WarmYourFloor.com 5 star review on 4th February 2021

Helpful Report

Posted 3 years ago

Hi James - This is awesome! Thank you for sharing your project photos with us. Enjoy those warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“The product was a perfect replacement for the old SOLO thermostat. The new HOME unit went in easily and was very easy to program.”

Helpful Report

Posted 3 years ago

Hi Ronald - Glad to know the HOME Thermostat is working well for you. Please let us know if you need anything in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The gentleman that took my order was very knowledgeable about the part I needed, was very efficient and helpful. The part arrived when expected and was exactly what I needed. I was very pleased with the service I received.”

Helpful Report

Posted 3 years ago

Hi Beverly - Wonderful! Thank you for sharing your experience, we appreciate it! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Amazing response time. Answered phone with questions. Great website.”

Helpful Report

Posted 3 years ago

Hi Sam - Glad to hear we were able to help! Please let us know if you need anything else in the future. Warm Wishes, Warm Your Floor

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,177 reviews