WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick and on time. All components as ordered, price was great. Getting ready to install.”

Helpful Report

Posted 6 years ago

“Our WIFI thermostat was easy to install and works like a charm! Every facet of our experience from initial contact by telephone to shipping then installation exceeded our expectations. Thank you for providing such a useful product. Charlie & Anita Arms”

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Posted 6 years ago

“These people are great. Very efficient on the phone. Helpful. Educational. And timely! Shipping the same day. Kelsey (I think was her name) talked me into a thermostat upgrade after I was set to buy the simple on and off model. I had not had good luck with programmable thermostats in the past. We went over my issues, and I upgraded to the one she recommended. Very good decision based on excellent advice. I liked it so much when I did my other bath, I upgraded to that same thermostat again.”

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Posted 6 years ago

“It was a direct fit and easy to program EZPZ”

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Posted 6 years ago

“Everyone was very helpful.”

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Posted 6 years ago

“There was a hiccup with the online store when I ordered a new thermostat. However the staff were quick to respond and super helpful in fixing the issue. Excellent customer service and communication. My floors are keeping my feet warm again! Thanks.”

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Posted 6 years ago

“They were helpful in putting together all of the pieces that I needed. They had the shipping department ship it that day. I am just starting to put down the floor and I hope it goes as well as the purchase.”

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Posted 6 years ago

“Great help on phone with representative. Extremely knowledgeable and confident I could replace the control unit. He was right! Works perfectly.”

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Posted 6 years ago

“Customer service was very good and courteous. Great products.”

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Posted 6 years ago

“Very good product and sent as described. I love the warm floor!!”

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Posted 6 years ago

“Just needed a replacement thermostat. Tech support was great, ordered the thermostat and it was here 2 days before the promised date. Installed fine and floor is back to warming as it should. Thanks for the great support.”

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Posted 6 years ago

“Would be better if replacement device would fit receptical of defective device”

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Posted 6 years ago

“From the moment I called until installing my new thermostat, everything was great. The customer service rep knew exactly what I needed to correct the issue and she was right. Quick, painless, and back to a nice warm floor!”

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Posted 6 years ago

“Very helpful in providing the necessary hardware for my project”

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Posted 6 years ago

“Great Product.”

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Posted 6 years ago

“My order was sent out promptly and delivered as promised”

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Posted 6 years ago

“Ordering and delivery was excellent. I received the product fast and sooner than I thought. I have not installed the floors yet but so far warmyourfloor has been fantastic to work with”

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Posted 6 years ago

“They got me everything I needed for my in slab heating in a timely manner! I really enjoyed that the person I spoke to on the phone was the same person I was chatting with online, it made the whole process seamless!”

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Posted 6 years ago

“I received everything and on time. I didn't need the wire strap since I was using the heat matrix. Just something else I have to dispose of. I installed it myself and the only thing i had to really figure out was how to use all the excess temp. probe lead. Good order; As far as I can tell, a good product.”

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Posted 6 years ago

“My order was kindly taken on the phone and the offer for advise was made. We were given a date that it should be delivered by and it was. we are getting ready to install soon”

Helpful Report

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews