WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service, difficult to DIY install, but we did it. Operating instructions are sketchy”

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Posted 11 months ago

Thank you for sharing John! We are glad to help with any project and are happy to hear the install was completed successfully.

Posted 11 months ago

“Easy to program.”

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Posted 11 months ago

Thank you for sharing William. We are glad to hear the thermostat is working well.

Posted 11 months ago

“Easy to install, great product”

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Posted 11 months ago

Thank you for sharing Dave! We appreciate your review.

Posted 11 months ago

“I tried buying local, (Alaska), and was quoted 3-4 week out for delivery. One distributor estimated $500 dollars shipping. I'm not kidding. He thought it was "something huge coming from the 'states' ", even though I had sent him a drawing of a small bathroom describing the heat mat 34" x 54". I called NuHeat and they recommended I call WarmYourFloors. I'm glad I did. With the drawing email, I got a quote the next morning and the thermostat was shipped the next day. The order went to the factory and I received the mat within 4-5 days, including the weekend. Wow!”

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Posted 11 months ago

Thank you for sharing your experience Robert! We are glad we were able to get you the correct product and it arrived quickly.

Posted 11 months ago

“The website is easy to navigate and purchase items. From order to shipping to delivery it took maybe 3 days. Item was in great condition and worked amazing.”

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Posted 11 months ago

Thank you for the website feedback Melissa! We are glad to hear your order was shipped correctly and promptly.

Posted 11 months ago

“Easy to work with and knowledgeable about the product”

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Posted 11 months ago

Thank you for your review John! We are glad we were able to get you the information you were looking for.

Posted 11 months ago

“Went to your website to look at your radiant flooring and got a little confused about what I was looking at so I picked up the phone and called. The young lady who answered the phone was more than helpful in getting me set up with the proper items to complete the Job while on the phone.”

WarmYourFloor.com 5 star review on 17th December 2023

Helpful Report

Posted 11 months ago

Thank you for sharing this photo with us Carl! We are glad you reached out and we were able to answer your questions. Your project looks great!

Posted 11 months ago

“Replacement order received timely”

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Posted 11 months ago

Thank you for sharing with us Janet!

Posted 11 months ago

“Prompt delivery”

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Posted 11 months ago

We are glad to hear your order was shipped quickly Cecil!

Posted 11 months ago

“Always a easy transaction.”

Helpful Report

Posted 1 year ago

Thank you for sharing Thomas!

Posted 11 months ago

“Easy to order, quick to ship and receive. Couldn't be happier.”

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Posted 1 year ago

Thank you for sharing David! We are glad to hear you are happy with your order. We appreciate your feedback.

Posted 11 months ago

“Friendly, responsive and answered all questions.”

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Posted 1 year ago

Thank you for reaching out Charla! We are always happy to help.

Posted 11 months ago

“Once it got warm , it's staying very nice”

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Posted 1 year ago

Thank you for sharing Ora! We are glad to hear your floors are warm again!

Posted 11 months ago

“Prompt delivery, accurate order fulfillment.”

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Posted 1 year ago

Thank you for sharing Michael! We are glad to hear everything was fulfilled correctly and arrived quickly.

Posted 11 months ago

“Unfortunately, the new Home thermostat I purchased has been installed and is not working.”

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Posted 1 year ago

“The service was great. I received the needed thermostat within a few days and had warm floors immediately.”

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Posted 1 year ago

We are glad you have your warm floors again John! Thank you for the review.

Posted 1 year ago

“With a little description, stuff identified correct thermostat and it arrived one day earlier the earliest scheduled. My electrician had no problems with installation. My toes are warm again!”

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Posted 1 year ago

Enjoy the warm floors Julia! Thank you for your feedback.

Posted 1 year ago

“Helpful answering questions, willing to follow the price matching policy. Thank you!”

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Posted 1 year ago

Thank you Matthew! We are glad to help you with your questions and get you the correct items.

Posted 1 year ago

“WarmYouFloors continues to support its products with new and improved controls at reasonable prices. Ordering was quick and easy. I ordered 5 new control units and I got a call from an agent confirming that I needed 5 and had not made a mistake which was nice. She also said that they did not have all 5 in stock and my order might be slightly delayed, but I got the order right after that so was very happy with the service”

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Posted 1 year ago

Thank you for sharing your experience Steven! We are glad to hear your order came in promptly. Your review is truly appreciated.

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thank you for sharing Paula!

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews