WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Special sizes made and delivered as we needed.”

Helpful Report

Posted 1 year ago

We are glad to hear you received what you needed for your project. Thank you for sharing Kelly!

Posted 1 year ago

“We needed a replacement control unit. Customer service was very helpful and sent the unit quickly”

Helpful Report

Posted 1 year ago

Thank you for sharing Kay! We appreciate the feedback on our customer service and are glad to hear we were helpful.

Posted 1 year ago

“We love the warm floors we have in our kitchen and 2 of our bathrooms. It feels so good on our bare feet.”

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Posted 1 year ago

We are happy to hear you're enjoying the warm floors Bruce! Thank you for sharing.

Posted 1 year ago

“my order was very good and clear instructions to instll”

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Posted 1 year ago

Glad to hear the install went well Yakup! Thank you for sharing with us.

Posted 1 year ago

“Bought a new unit because we had and old out dated one. It work’s amazing and it’s nice that I can use and app to change the temp of the floor!”

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Posted 1 year ago

Enjoy those warm floors Christina! We are glad to hear an updated unit fixed the issue.

Posted 1 year ago

“Very impressed with the service and knowledge of the product”

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Posted 1 year ago

Thank you for the compliment Dan! We are proud to have served you well.

Posted 1 year ago

“Shipment arrived on time. Great Prices”

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Posted 1 year ago

Thank you for sharing Alexander! We love hearing this feedback :)

Posted 1 year ago

“Very knowledgeable and helpful, with good customer etiquette. Easy to work with.”

Helpful Report

Posted 1 year ago

We appreciate your review of our quality service. Thank you for sharing this with others, William!

Posted 1 year ago

“Very helpful. I placed an order and needed to return. The response was a fast efficient exchange for the proper size.”

Helpful Report

Posted 1 year ago

Thank you for sharing your exchange experience! We appreciate working with you to get the necessary materials to you.

Posted 1 year ago

“no thank you thanks”

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Posted 1 year ago

“The communication was fast and correct. You answered my question, pointed me to the right product and I’m back to being happy with warm feet on a cold winters morning. 😍”

Helpful Report

Posted 1 year ago

Thank you for your review Don! We are glad to hear your warm floors are working again.

Posted 1 year ago

“Materials were received quickly, and well packaged. When I reached out to support due to some confusion in the manufacturer package information contradicting manufacturer online information, they called me back the following morning, quickly investigated and sent along a sensor that was not enclosed with the thermostat due to a change in manufacturer packaging change. I could not be more surprised, service of that caliber is seriously lacking in most companies.”

Helpful Report

Posted 1 year ago

Thank you Bryan! We appreciate your review of our service and the compliments to our staff. We are always glad to help and, in your case, provide you will the additional products or information needed to get the project finished. Thank you for reaching out!

Posted 1 year ago

“I've never had heated floors before, and our contractor just sent us a link, so I really didn't know what I was buying. I bought way too many smaller units, and your customer service put a hold on the order, and took the time to phone me and talk me through what I would actually need. It was less expensive overall and I really appreciated her stepping in to help!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Jane! We are always happy to help and are glad we were able to save you money with your order. Enjoy those warm floors!

Posted 1 year ago

“Easy to use website, and prompt shipping. Product worked great.”

Helpful Report

Posted 1 year ago

Thank you for sharing about your online experience Joe. We are glad to hear the process was smooth and the project was completed!

Posted 1 year ago

“the person i talked to got me a replacement stat in a timelay manor”

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Posted 1 year ago

Thank you for sharing Kirk! We are so glad to hear you received the product quickly.

Posted 1 year ago

“They had good service.”

WarmYourFloor.com 5 star review on 23rd April 2023

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Posted 1 year ago

Thank you for sharing Thomas! Your project looks great!

Posted 1 year ago

“Everything went great the whole process thank you nuheat”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“The new thermostat arrived quickly and the followup email to send me the instructions was very thoughtful. Installation was simple following the instructions, even for a guy who is no electrician.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Dean! We are glad the instructions were helpful to your installation.

Posted 1 year ago

“Easy to install and easy to set up and program. Looks great and works perfectly. You can’t ask for more than that.”

Helpful Report

Posted 1 year ago

Hear hear Joe! Thank you for sharing about the process of the new thermostat. We are glad to hear all is working perfectly.

Posted 1 year ago

“Easy ordering and quick shipping. Great customer service.”

Helpful Report

Posted 1 year ago

Thank you for sharing Diane! We are glad everything went well and that we were able to support your project.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews