WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found your website to be very user friendly and the price for our replacement thermostat couldn't be beat by any local company. Shipment was same day (and free) and I received within 2 days. That is outstanding customer service.”

Helpful Report

Posted 5 years ago

Hi Kathleen - We were happy to make the process as easy as possible, with good pricing! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I order They deliver Enough said”

Helpful Report

Posted 5 years ago

Hey Robert - Sounds perfect to us. Thank you for the feedback! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very quick delivery!!!”

Helpful Report

Posted 5 years ago

Hi Jennifer - Wonderful to hear! We hope your floors are nice and toasty! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great Online customer service. Very knowledgeable staff and quick response”

Helpful Report

Posted 5 years ago

Hi Trevor - We were happy to assist! We love helping our customers! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Had the thermostat that I needed to replace m broken outdated model. Really liked that they sent me an e-mail with information on programing the thermostat since that did not come with the product - TB”

Helpful Report

Posted 5 years ago

Hi Thomas - We are glad the email with the instruction manual was helpful! We hope you have nice and toasty floors all winter long! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Since my installer forgot to install the floor sensor 11 years ago the room/air temperature feature worked out great.”

Helpful Report

Posted 5 years ago

Hi William - It sounds like you went out without a sensor for so long! Glad to hear your floors are working properly now! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Some of the best customer service I have ever received. Recommending warm your floor to my coworkers and will default to working with this company for any floor heating services my company needs. Thank you!”

Helpful Report

Posted 5 years ago

Hi Bladon - Thank you for the kind words! We were happy to assist! Warm Wishes, Warm Your Floor

Posted 5 years ago

“The young lady I spoke with on the phone was courteous, professional and very helpful. She was quick to convince me that I had selected the correct thermostats for my bathrooms.”

Helpful Report

Posted 5 years ago

Hi There - We are happy to hear our team was able to assist you over the phone! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“good quality product, excellent directions. I had emailed questions before ordering but did not hear back so communication was a little lacking, but I took the leap of faith and ordered. I am satisfied with the product.”

Helpful Report

Posted 5 years ago

Hi Brian - We are sorry to hear your email was not addressed before you placed an order. We will inform the team the email was missed to prevent it from happening again. Warm Wishes, Warm Your Floor

Posted 5 years ago

“So happy to have a warm floor again.”

Helpful Report

Posted 5 years ago

Hi Anna - We are so glad to hear you have toasty floors again! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Easy order and great support from I believe it was Kelly or Casey. Thanks!”

Helpful Report

Posted 5 years ago

Hi There - We are happy to hear everything went smoothly! Let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Sales person address our concerns and resolved the issue very quickly”

Helpful Report

Posted 5 years ago

Hi Ron - Wonderful to hear! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very helpful, courteous, and quick delivery of the needed thermostat. Many thanks.”

Helpful Report

Posted 5 years ago

Hi Paulette - Thank you for the kind words! We were happy to provide you with your thermostat quickly, we love it when our customers have toasty floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I bought and installed a custom NuHeat floor heating system and WiFi thermostat. The NuHeat team provided great technical support during the design / buying process. Once the design was finalized, the product was built and shipped within three days and at my house in under a week. When I needed a replacement mat for my shower due to an installation issue with the tile (unrelated to the mat), Warm Your Floor took my replacement order on a Monday morning at 8AM CDT and I received the replacement mat Wednesday evening. Amazing service!!! As far as installation, my custom mats were cut per the design and fit my bathroom perfectly. Installation and testing was very easy for me as a DIY’er. I will be hooking up all electrical connections and setting up the thermostat in the near future and have every expectation that the system will perform as advertised. The installation and test instructions are straight forward and easy to follow for a novice with floor heating system. I would highly recommend doing business with Warm Your Floor and the NuHeat flooring system.”

Helpful Report

Posted 5 years ago

Hi Steven - Wow! We are so happy everything went smoothly once you had the replacement. We were happy to assist! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Good response fro your team to answer my questions”

Helpful Report

Posted 5 years ago

Hi Christian - We are happy to hear all of your questions were answered! Please let us know if there is anything else we can do! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Ordered a 2nd floor sensor for a failsafe, they failed to include it in the order. Haven’t heard back since I called to ask about it.”

Helpful Report

Posted 5 years ago

Hi Paul - It sounds like Bryan from customer service helped take care of your order. If we can assist you in the future, please let us know! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Good prices and fast delivery!”

Helpful Report

Posted 5 years ago

Hi Gordon - We are pleased to hear you are pleased! Thank you for the feedback. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Effortless transaction”

Helpful Report

Posted 5 years ago

Hi There - Wonderful to hear! Thank you for the feedback. Warm Wishes, Warm Your Floor

Posted 5 years ago

“This will be our third Warm Your Floor installation. Very happy with the first two (obviously). Ordering and follow-up calls all very helpful and professional.”

Helpful Report

Posted 5 years ago

Hi Phil - Thank you for being a loyal customer! We love helping with multiple projects. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great attention to customer details. Impressive.”

Helpful Report

Posted 5 years ago

Hi There - Thank you for the feedback, we really appreciate it! We sure hope your floors are nice and toasty! Warm Wishes, Wam Your Floor

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews