WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The thermostat arrived when promised. Our electrician replaced the shorted one with the new one and everything works great!”

Helpful Report

Posted 1 year ago

We are glad to hear all went smoothly Hinda. Thank you for sharing!

Posted 1 year ago

“Excellent customer support. Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for sharing about our customer support DeVita!

Posted 1 year ago

“It started right from the beginning, sales was there and had a couple of questions to make sure I was getting exactly what was needed to make it smoother purchase for the right product. Have not installed the floor mat yet but was updated along the way of my components being shipped to receive. Thanks”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Lawrence! We are happy to provide support throughout the deciding, buying and installing phases. We'll be here if you have questions when you install!

Posted 1 year ago

“We found the people that we dealt with to be friendly and most helpful.”

Helpful Report

Posted 1 year ago

Thank you for sharing about our friendly staff, Paul!

Posted 1 year ago

“Great products. Great service.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share!

Posted 1 year ago

“Repair kit did not work very well.”

Helpful Report

Posted 1 year ago

“I was so happy to find a floor-warming option that could be done from my crawl space without picking up my flooring. It is working very well so far and we are very pleased with the result.”

Helpful Report

Posted 1 year ago

Thank you for sharing Alexander! We are so glad to hear you found an option that worked for your space. Enjoy those warm floors!

Posted 1 year ago

“Made the coldest room in the house cozy!”

Helpful Report

Posted 1 year ago

Enjoy those warm floors Anastasia! Thank you for sharing.

Posted 1 year ago

“Very fast and responsive ! I went thru several different options and they were very helpul”

Helpful Report

Posted 1 year ago

Thank you so much for sharing William! We are happy to hear our service was helpful to you and your project.

Posted 1 year ago

“My experience was great! Matt did the estimate and did good, the only problem is that the estimate was short one piece of underlayment. (I had to piece small pieces together to complete the floor.) see pic. Otherwise, I would have given 5 stars. Kelsey went above and beyond, even offering to pay the shipping on one more piece of underlayment.”

Helpful Report

Posted 1 year ago

“Warm floors are awesome!”

Helpful Report

Posted 1 year ago

That is great to hear! Thank you for sharing your feedback.

Posted 1 year ago

“The Suntouch Retro-Fit Joist Mats are a great product. They delivered the results that we were looking for and more. The entire process from order to installation was flawless. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience. We are glad to hear everything went smoothly.

Posted 1 year ago

“Nothing better than warm floors.”

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Posted 1 year ago

Kristine, we agree! Thank you for sharing.

Posted 1 year ago

“Great experience.”

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Posted 1 year ago

Thank you for sharing your experience!

Posted 1 year ago

“Still not working. I sent an Email on 2/5/23 to Allyson Bottini. Ivy said that was my next option. I am waiting to hear back from Allyson. She is supposed to have a person qualified to look at why the floor will not heat.”

Helpful Report

Posted 1 year ago

Hi Scott, We believe your order was with the manufacturer, as we do not have you or your order in our system.

Posted 1 year ago

“your site was very helpful. thank you”

Helpful Report

Posted 1 year ago

Thank you Patrick for the feedback! We are glad to hear the information on our website was helpful to you.

Posted 1 year ago

“Installed under a porcelain floor in a powder room that has 2 exterior walls. In the past the winters have been very cold. Now both the floor temperature and air temperature are very comfortable - floor at 84 and the air temperature is typically around 70-72 degrees. This is my second time using Warmup and I am a very satisfied customer.”

Helpful Report

Posted 1 year ago

Thank you Blanchett for your review! We are happy to hear those floors are warm and you are comfortable.

Posted 1 year ago

“The new thermostat arrived quickly. It was installed and everything works great. We love our warm floor”

Helpful Report

Posted 1 year ago

Thank you for sharing Anthony! Enjoy those warm floors!

Posted 1 year ago

“Clarified my order via phone call and sent it out promptly. Very good customer service.”

Helpful Report

Posted 1 year ago

Thank you Andrew for sharing about our customer service!

Posted 1 year ago

“I needed a new thermostat and the technician I spoke with was very helpful. We got the right unit and our floor heater is working again.”

Helpful Report

Posted 1 year ago

Thank you for reaching out and allowing us to help you get things working properly!

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews