WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,175 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

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“Worked great”

Helpful Report

Posted 3 years ago

Sounds great to us!

Posted 3 years ago

“Great Stat,easy install and Easy to Program ! Thanks Again !”

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Posted 3 years ago

You are more than welcome! Thank you for sharing your experience.

Posted 3 years ago

“When we built our house seven years ago, a "warmyourfloor" thermostat was installed. It was small and difficult to see to program. That thermostat gave out and we replaced it with the new model. Great upgrade. Touch screen is easy to read and so easy to program.”

Helpful Report

Posted 3 years ago

Hi Donna - Thermostats have come a long way! While it is unfortunate your old one died, we are glad you are liking your new one. Warm Wishes, Warm Your Floor

Posted 3 years ago

“No problems at all”

Helpful Report

Posted 3 years ago

That is what we like to hear!

Posted 3 years ago

“I had a really enjoyable experience with this company. I needed a floor heating thermostat quickly to replace a broken one, and I contacted them about it by phone to see if it was in stock. The customer service person was very helpful and friendly. She found that it was in stock, took my order over the phone, and had it shipped out that day. It arrived in a few days and was priced less than other online sellers. I'd buy from them again anytime!”

Helpful Report

Posted 3 years ago

Hi Leonard - Thank you so much for sharing your experience with us! Your experience is exactly what we strive for. Warm Wishes, Warm Your Floor

Posted 3 years ago

“A quick call cleared up a question on my order and delivery was quite fast.”

Helpful Report

Posted 3 years ago

Hi Michael - We are glad to hear you called and we were able to assist you quickly! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Thermostat arrived quickly and since it was a replacement was easy to install. Thanks for my toasty tile floors again.”

Helpful Report

Posted 3 years ago

Yay! We love when our customers have toasty tile floors!

Posted 3 years ago

“phone rep helped me find and properly size the heated matt. Ordered delivered as promised. Thanks”

Helpful Report

Posted 3 years ago

Thank you for sharing, Chris! You are more than welcome!

Posted 3 years ago

“I had a thermostat that went out. I could not find what I needed in our area , so someone told me about WarmYourFloor.com . They were very helpful and professional! I had my thermostat in 2 days! Free shipping!!”

Helpful Report

Posted 3 years ago

Hi Trudy - We are glad to hear someone passed our name along to make it easy for you to get a new thermostat! Warm Wishes, Warm Your Floor

Posted 3 years ago

“My thermostat arrived on time for my electrician to install. No issues with installation and it has taken care of all issues I was having with my previous thermostat.”

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Posted 3 years ago

Hi Ronada - We sure hope you are enjoying your warm floors now that you have a new thermostat installed! Warm Wishes, Warm Your Floor

Posted 3 years ago

“My only negative critique is that getting ahold of the electrical testing equipment (resistance/ohmeter testing) was very difficult. Unless you know the right person, you will likely have to rent or purchase them (which is pricey). Even the professional electrician installing a variety of items in my home did not have all the equipment necessary to do the final testing. I had to rent the meter required to send 1,000 volts through the system. The floor works great so far, but that testing is not easily done by a homeowner. Nonetheless, you require it for the warrantee, indicating that you have likely had difficulty with the product in the past.”

Helpful Report

Posted 3 years ago

Hi John - Thank you for sharing this. When it comes to issues like this, we highly recommend customers call us for assistance. We can walk through certain scenarios and if there is something someone doesn't have access to we can provide recommendations, etc. Most electricians have this equipment and most DIY do not do the electrical work to connect the system this is done by an electrician. Thank you, Warm Your Floor

Posted 3 years ago

“Very fast shipping and a nice, solid product. Will be installing soon and can't wait to try it.”

Helpful Report

Posted 3 years ago

Hi Jeff - Thank you for sharing your experience with us! If you have any questions, please don't hesitate to reach out. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The first kit I ordered for a different repair came with two wires, one was a ground wire, all went well for that install. The second repair is a different story. Although all of the pics on your site and others show two wires in the pkg, only one was actually supplied. Luckily I did not need the second wire but if I had, I would have been extremely irritated to have wait for another kit while walking on a cold bathroom floor. Maybe you should update your pics of you actually provide.”

Helpful Report

Posted 3 years ago

Hi Debbie - Thank you for sharing this feedback. I will take this back to the team to make sure we have a better product description and images. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Haven’t used it yet, just got it installed which was pretty straightforward..”

Helpful Report

Posted 3 years ago

Hi Ray - If you run into any questions, please don't hesitate to reach out! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Fast and accurate had my floor back up in 15 min, smile every time I step on it!”

Helpful Report

Posted 3 years ago

We love to hear that! Enjoy those toasty floors!

Posted 3 years ago

“Everything went fine”

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Posted 3 years ago

Thank you for sharing your feedback, Jorge!

Posted 3 years ago

“Asking too soon. Have not installed yet.”

Helpful Report

Posted 3 years ago

Please let us know if you need assistance when you install it!

Posted 3 years ago

“Easy to install, Clean and Neat !”

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Posted 3 years ago

Great to hear, Al!

Posted 3 years ago

“Quick response, fast turnaround! Very good service, thanks!”

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Posted 3 years ago

You are very welcome, Jonathan! Thank you for your feedback.

Posted 3 years ago

“With winter approaching and our bathroom floor heat not working I was concerned about the repair. Our local "craftsmen" tend to go for the big solution, like tearing up the marble floor and replacing the entire system. After reading that the mesh lasts 15-20 years and controllers last 2-5 years, I decided to try replacing the controller myself. It took about 20 minutes and has been working perfectly, a real DIY success story.”

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Posted 3 years ago

We are happy to hear you went with your gut and did some over your own investigating! Thank you for sharing, Michael.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,175 reviews