Warner Leisure Hotels Reviews

“ Warners believe that as they gave us a full refund we are not entitled to any kind of compensation for the loss of holiday, distress through the process of trying to get something sorted, fuel for a wasted journey there and back. ”

“ I was not given a refund but the rest of my money is being held hostage against another holiday - which I’m not convinced I want. ”

“ As this is now unavailable I have contacted Warners to try to arrange either a refund, so we can book again later in the year when the facilities are available, or a move to a different location (Sinah Warren where we previously stayed), or to delay our trip to September. ”

“ I rang Warners 13th May as my holiday clashed with the date of major surgery and the answer was basically 'No' to a refund or rebooking for a later date. ”

“ It was too much to at least have a refund for 2 days but evidently that is never considered. ”

“ I requested a refund which has been denied. ”

“ Dr wrote she supported my request for refund. ”

“ Rubbish booking service. I booked in January and paid a supplement to choose a specific lodge/chalet. Two weeks before departure I am told I can’t have my chosen accommodation and I will be moved - no choice, take it or leave it. I have taken a full refund and will never use Warner again ”

“ We refused to stay and we’re offered a refund. ”

“ This is a message to anyone who had a broblem with this company over the 50pound cancellation fee per person. Should you have paid with a credit or debit.card.and you have not been offered another break.and have been refused a refund.conntact your card provider to claim, a refund under section 75 of the consumer credit act ”