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Warner Leisure Hotels Reviews

2.5 Rating 230 Reviews
B-
Happiness Grade
Read Warner Leisure Hotels Reviews
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Phone:

0800 138 2633

Email:

warnerweb@warnerleisurehotels.co.uk

Location:

1 Park Lane, Hemel Hempstead,

B-

Customer Service - Good

72.73%
Industry Average
I don't think the idea of no bar service works we seem wait for a long time when the bar was clear and would have had our drinks far quicker going to the bar ourselves.
posted 3 months ago - Brian Hewitt
Enjoyable break service good Irra our waiter fantastic I am disabled and he looked after me exceptionally thank you and Linda one of the breakfast waitress assisted me thankyou Food good and plentiful could have been a tad warmer complex very clean accessible for mobility scooters inside and out flowers etc beautiful despite the weather Standard chalet small would have been nice to have 2comfy chairs outside table and chairs rusty Complex requires some updating having been several Warner hotels and first visit to Lakeside All staff very helpful at all times entertainment very good thnks
posted 3 months ago - Eileen W
We were disappointed with the service in the restaurant.
posted 1 year ago - LYNNE Guertin
It is now a complete buffet service.
posted 1 year ago - Anonymous
We know your turnover for staff may effect the service but if you want returning customers then think again your main management.
posted 1 year ago - Anonymous
Food and plates were cold by the time they reached the table regardless of whether it was self service or by waiter.
posted 1 year ago - Anonymous
The food and waiting service was very good.
posted 1 year ago - Susan Wilson
As usual the rooms were beautifully kept but we were faced with exactly the same menus as we had at Bembridge but, whereas the restaurant service there was satisfactory, it was appalling at Thoresby Hall.
posted 2 years ago - Mr Peter Hepworth
Our only complaint was having no waitress service for drinks during the entertainment.
posted 2 years ago - Anonymous
I Chose help yourself Carvery Restaurant , on arrival "Table service" only available .
posted 2 years ago - Mrs GK Jones