Warrantywise Reviews

Name: Warrantywise
Rating: 3.00

3.0 Rating 411 Reviews

51 %

of reviewers recommend Warrantywise

Company Reviews

Questions

Metrics

3.0

Based on 411 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Write Your review

Tell us how Warrantywise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute scammers! Mislead you when purchasing would give negative stars if I could”

Helpful Report

Posted 2 weeks ago

“Be warned, you will receive constant spam from them. Even after telling them to stop, they continue. What is going on?!”

Helpful Report

Posted 3 weeks ago

“My first attempt at making a claim, not impressed with the service. If you want to speak to a person then don't use this company. Everything is done by a mechanical recording which is barely understandable. They obviously don't want to provide a personal service. Would be good if you could arrange a call-back. Warrantywise need to make some changes ASAP.”

Helpful Report

Posted 4 weeks ago

“I'm so disappointed with this company and wouldn't recommend them.”

Helpful Report

Posted 1 month ago

“Not good customer service Take money to warrant a car then u don't pay out ..let's go to court”

Helpful Report

Posted 2 months ago

“Edit for 2nd attempt at claiming in the 3 years. Be warned - SCAM COMPANY. My husband had the electric handbrake fixed on the vehicle prior to the mot a few days later.. this company refused to pay out stating we had no MOT failure cover… we had specifically got the handbrake fixed due to the light on the dashboard on 16th December and the MOT wasn’t due until early January. The garage dis the MOT early, before Xmas to return the vehicle to us and keep the mot date the same and now these a**holes have decided it isn’t covered on the warranty! Im going to seek legal advise for this as this company refused to payout for anything over the 3 years we had gold cover!!!! Original review - Charged an arm and a leg for extended cover but wouldn't pay out for work we needed to have done. Took forever to reply to initial email so chased. Eventually replied and refused to pay out. Wouldn't recommend them. Won't use them again in future.”

Helpful Report

Posted 2 months ago

“I recently purchased a warranty policy from Warranty Wise, however, my policy has not yet started. Upon deciding to cancel my policy with them, I was met with some challenges. Despite my request to cancel, Warranty Wise informed me that there would be a charge of £50 associated with this cancellation, which I found disappointing. In addition, I found their persistence in dissuading me from canceling to be a bit overwhelming. Given the circumstances and the customer service experience I encountered, I decided to explore other warranty providers. During my research, I came across ALA Warranty, which, in my opinion, appears to offer better coverage and more favorable terms. After comparing the two providers, I am inclined to believe that ALA Warranty might be a more suitable option for me. Reviews and feedback I found suggest that ALA Warranty pays out more claims, which gives me more confidence in their service compared to Warranty Wise. In conclusion, while my experience with Warranty Wise was not entirely positive, I am now considering switching to ALA Warranty based on their reputation and the feedback I have gathered. CRW-FEEJWDMJ”

Helpful Report

Posted 3 months ago

“This platform is the epitome of poor service and lack of professionalism. They seem more interested in stealing your hard-earned money than they are in actually assisting you. I regret not researching them more beforehand. I lost 350,000 euros in one month. Thankfully, last week I complained to TREBLESLTD/CO(M), and they helped me get my money back.”

Helpful Report

Posted 3 months ago

“Waste of time! Took out a 3 year extended Gold Warranty and they have done everything they can to avoid paying out on any claim....excuse get excuse! Even when it is clearly covered in the policy, they will look for another excuse. Avoid!”

Helpful Report

Posted 4 months ago

“Very bad insurance policy!!l pleas don’t buy anyone Because they will always have some issues not to pay for your bill !!! Guys you’ll be disappointed with them no matter what cover you buy with them!! Got Gold cover but my clutch kit failed and taken it to Vat. Registered garage they diagnosed the car with clutch kit failed and they refused the claim!!! Bought the car with 93k now got issue with it and they don’t want to deal with it !! Rubbish service and operators just Ending your calls!!! Don’t want to hear anything about the repair so guys be clever and don’t buy anything with them.”

Helpful Report

Posted 4 months ago

“I would never use this company again. What a bunch of crooks. My car failed due to a gearbox failure caused bu the clutch plate. They wasn't interested at all and tried to blame it on me. AVOID.”

Helpful Report

Posted 4 months ago

“OMG!! Steer clear of these - Quick enough to want to sell you a policy and then when you have an issue they will do anything to wriggle out of this. We have to pay out of own pocket to have the Turbo dismantled, the garage can then take photos of what the issue is, Warranty Wise will then assess them so called photos and decide if this is covered by our warranty as to weather they need to make payment. Once that Turbo comes off there is no going back. Just off to Martin Lewis, he will have the answers!!! Never again and would never recommend to ANYONE!!”

Helpful Report

Posted 4 months ago

“Really bad take your money had an issue refused to pay out escalation still no good still refused to pay out had all evidence from garage Sent someone from a garage!!!!!! To check parts avoid at all cost am going to the ombudsman about everything .”

Helpful Report

Posted 5 months ago

“I had a problem with my vehicle I’ve taken out a warrant with warranty wise, I called them in and I spoke to Angela who was very informative and was extremely helpful made the whole process really simple and easy, I would highly recommend warranty wise with the experience I’ve had thank you Angela you have been amazing and really appreciated all you help”

Helpful Report

Posted 5 months ago

“Avoid! Avoid! I had the experience as the others! Never ever waste your money with this scammer.”

Helpful Report

Posted 5 months ago

“From the very first call I made to the last, It had been very pleasant and easy. This company is definitely worth investing in and I will hopefully be renewing my warranty when my current one runs out. Don’t give it a second though, honestly best decision I made was taking warranty with Warrantywise!”

Helpful Report

Posted 5 months ago

“Fraudulent company that will take your hard earned money, and like your average insurance company will find a way to wriggle out from helping you Scammers.. Save your money”

Helpful Report

Posted 5 months ago

“Angela birtwhistle is the reason I'm writing a good review today. She reassured me and explained in a way I could understand. I'm hoping the rest of my experience goes as good as the phone call.”

Helpful Report

Posted 6 months ago

“I bought a Fiat 500L, 63 plate and just over 50k miles so my expectations are level headed. The seller was quick to negotiate a better price, agreed to a quick delivery some 60 miles away from me with a fresh new MOT, I have to say his responses were quick, polite and even had a tracker so I knew when he was going to arrive. Unfortunately, this was when the good experience ended I noticed that although the seller initiated text messages, he would not answer any specific questions by them, this was always done by a phone call. The car came with a lot of promise, as does all of his other adverts: Cleaned inside and out, internal engine cleaner added to the oil, brake spray applied to callipers, discs and brakes, fuel system cleaner, forecourt valet using the finest products and a fresh service. The car was also advertised with three service history, the car had none. On arrival the car was filthy inside and out, tried to tell me that it was due to driving here. It was covered in cobwebs. Minor issue really, especially with the speed of delivery. He showed me the paperwork and there was no service history at all, he tried to push MOT receipts in front of me and took them back when challenged, the best was receipt for oil... this is not a full service. The rear windscreen washer did not work, on arrival said he would pay for the repair – again minor issue but I noticed the next day when trying to use the washer the fluid was pouring out from behind the front wheel arch. I agreed to take the car and have a mechanical minded son has since had a look at the car, mechanically it is a good car. However, it has been in an accident that was not disclosed and certainly has not had any service within the last couple of years, all of the filters were filthy. I contacted the seller again and I received what I would describe as a 40-minute ranting phone call from him. All I wanted was for him to pay for the service items as the advert promised it had. He was rude, name calling, overtalked and raised voice was the lowest tone he had. He called me a boy racer! With what I had been doing with the car, now I am a middle aged professional and the car is for my wife whose disabilities prohibit her from driving a manual car. On top of that a 500L is far from a boy racer car, kind of laughable. I asked for a Halfords Service or even stated if he bought the parts I would service myself. Flat refusal. I asked about the 12 day money back guarantee, he actually demanded the car back!. However would come with a delivery charge, collection charge, mileage charge, change of ownership charge, warranty charge, his mechanic to look at it (probably charged) … he stated it was a money back guarantee with T&C’s, these were not disclosed. Despite numerous times asking what the charges where he refused to tell me sounded like I would owe him money to take the car back. It is a shame; the car is ok. It has faults but it is a ten-year-old car. But the seller is a blatant liar and argumentative, loud responses would scare off the faint hearted. He had no need to lie about the car based on the age, just say it how it is. I would not buy from the seller again, untrustworthy and its possible he did an oil change, but I have forked out for a full service myself just to make sure the car is safe for my wife and child. If buying from him beware – car probably good, just get him to confirm in writing and do and do a simple check on the air filter before you part with your money.”

Helpful Report

Posted 6 months ago

“I'm disappointed without even needing to claim, no faults with my vehicle but I've got a few signs that made me to not trust this company. I'm only on my first week of cover and they keep calling me and hang out all the time after I answer then once I call them back they keep me on hold for long time then they do the same. I tried another number and told them but they didn't really cared about. When I asked them about my cover I've been told to look on the booklet, no interest of being helpful in any way. I doubt I'll get any help if I need to use the cover. I lost my trust and I'm canceling my Platinum cover within the first 14 days. Better no cover than covered by the wrong company at my expenses! I tried online as well and it's a waste of time, waiting too long for a basic answer after providing all the details they asked for!”

Warrantywise 1 star review on 10th September 2024

Helpful Report

Posted 7 months ago

Warrantywise is rated 3.0 based on 411 reviews