Warrantywise Reviews

Name: Warrantywise
Rating: 3.01

3.0 Rating 412 Reviews

51 %

of reviewers recommend Warrantywise

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3.0

Based on 412 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This warranty company go above and beyond even when something isn't listed as being covered they are always willing to pay good will. Also I have to give Liam the upmost credit for his amazing service!!”

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Posted 2 years ago

“Very good service they keep you updated. My car is running fine and I have used this warranty yet but the way these people are treating me it looks they will provide me very good service if I need”

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Posted 2 years ago

“This is my second warranty with Warrantywise. I received a good price for a three year warranty on my Citroen. A simple application process and good follow on communication. With the cost of repairs, this should give me three years peace of mind.”

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Posted 2 years ago

“Been with Warrantywise since 2019 and have had no problems! Recently my vehicle failed MoT and my cover included MoT failure, Warrantywise paid me in full for the repairs that were needed 🙂 Very happy with the assistant I got, Angela was most helpful and was sorted in 24hrs 5 stars. SIMON FL16SOC.”

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Posted 2 years ago

“I was dealing with jess who was very helpful, I had ignition coil and labour plus vehicle diagnostics covered under my warranty. Overall a good experience I had slight issues with information to be sent regarding payment but. Warrantywise were very helpful and very fast to respond doing everything they could. Would use again. Ross bailey HV66YHP bmw m4”

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Posted 2 years ago

“I got an estimate from the dealer for a faulty switch on the steering wheel, I submitted a PDF of the estimate it was reviewed quickly By the repairs admin team and approved in full I have now arranged to have the repair carried out knowing I will be reimbursed for the full amount”

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Posted 2 years ago

“Super fast service each time Email response is always fast”

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Posted 2 years ago

“I am a dealer and working with warrantywise has given us more confidence and the help we need for us and our customers in general. I would like to single out Ben as an exceptional as far as account management is concerned. He had given us loads of help and support. We really do appreciate his professionalism and level of support.”

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Posted 2 years ago

“I have used Warranty Wise for couple of years now and they have always been very competitive in price and the warranty coverage they provide my customers is very comprehensive. My account manager Ben Wilson is proactive and always tries to get the best deal for my customer without any compromise in service delivery. Glad to do business with them !”

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Posted 2 years ago

“After a lot of research.- warranty wise have the highest pay out rate for any issues. Had my range rover sport under 3 warranty with them. Peace of mind! Great team, and easy to deal with over the phone. Thanks team!”

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Posted 2 years ago

“Excellent customer service. I had a fault with my BMW Z4, flat battery, dead on the driveway. Included in my policy is AA breakdown. They came out and quickly diagnosed the problem as a faulty electronic water pump. The car was recovered to a garage of my choice and the vehicle was repaired with very little cost to us ( I think we had to pay for coolant) All in ll I would be happy to recommend there service. Thanks WW.”

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Posted 2 years ago

“Nik was amazing! Great service, ran me through everything. Seemed like a top bloke and someone who genuinely cared for his customers. The lady who finished it off when he was out the office was also lovely, but mainly dealt with Nik via phone and email! Thank you. HOWEVER - If the service is as bad as some say if / when I need to claim, I will happily go to court as I have been ripped off before!”

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Posted 2 years ago

“I find them easy to contact and pleasant to communicate with, although I have not needed to claim on my warrant I am confident that should I need to it will be dealt with professionally..”

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Posted 2 years ago

“I received excellent service from the representatives I spoke with and I am confident that I have purchased a quality product that will satisfy all of my unpredictable motoring needs. GULP!! Only just read the previous reviews. What has been said about the sales pitch is obviously spot on. Now I am NOT so confident.”

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Posted 2 years ago

“I recently had a problem with the immobiliser in my car which stopped it from starting. Through warrantywise I was able to get rapid roadside assistance provided by the AA. My car was towed to the garage of my choice and they payed over £900 for the repair as it was covered under my policy. I found them very easy to deal with and was very pleased with the service. I saved a lot of money instead of having to fork out everything for the repair myself. Make sure to have all of the documentation required in order to be properly covered. I had a full service history with all documentation provided from previous owner.”

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Posted 2 years ago

“I contacted Warrantywise regarding an extended car warranty. I spoke to Joshua Thomas who was very helpful and answered all my questions, and helped me pick the best policy for me. I would highly recommend them.”

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Posted 2 years ago

“I have been with Warrantywise for 8.5 years for 2 cars and have found them competitively priced, promptly paid any valid claim, they have always understood and positively responded to any issue in a timely manager. I have found the admin staff, polite, understanding and always go the extra mile.”

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Posted 2 years ago

“Bradley the customer assistant was highly professional, he has kindly explained the whole process and was answering my questions perfectly. Thanks Bradley.”

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Posted 2 years ago

“My contact today with Sue was efficiently handled. I was treated in a polite, respectful manner and the reason for my call was resolved without any problems. Thank you to Sue and well done Warrantywise.”

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Posted 2 years ago

“I bought a 5 year old VW Passat GTE which is a petrol/hybrid vehicle and took out a 06/06 warranty with Warranty Wise which included main dealer rates of pay for repairs. A month or so later my car developed an intermittent electrical fault in the engine management/high voltage charging systems. The faults were identified and the Warranty Wise procedures for claiming repair costs were followed which resulted in the repairs being paid by Warranty Wise. Initially there was a suggestion that EV problems were not covered by my policy. However after speaking to the company they listened to the recording made when I took out the policy on the phone which made it clear that EV cover should have been included in my policy. Thanks to the involvement of Rachel, a senior customer relations advisor, who used her initiative to listen to the phone call recordings the claims process resulted in payment of the claim for the repairs done by the VW agents. Although the initial claim was delayed due doubts that EV problems were covered by my policy once these doubts had been resolved and Rachel became involved in the discussions, the system worked as advertised for which many thanks.”

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Posted 2 years ago

Warrantywise is rated 3.0 based on 412 reviews