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Warrantywise Reviews

3.0 Rating 402 Reviews
52 %
of reviewers recommend Warrantywise
3.0
Based on 402 reviews
Customer Service
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Warrantywise 1 star review on 10th September 2024
Kat
Warrantywise 1 star review on 2nd September 2024
Anonymous
Warrantywise 1 star review on 17th March 2024
RACHEL A
Warrantywise 1 star review on 17th March 2024
RACHEL A
Anonymous
Anonymous  // 01/01/2019
This is my second warranty with Warrantywise. I received a good price for a three year warranty on my Citroen. A simple application process and good follow on communication. With the cost of repairs, this should give me three years peace of mind.
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Posted 2 years ago
Been with Warrantywise since 2019 and have had no problems! Recently my vehicle failed MoT and my cover included MoT failure, Warrantywise paid me in full for the repairs that were needed 🙂 Very happy with the assistant I got, Angela was most helpful and was sorted in 24hrs 5 stars. SIMON FL16SOC.
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Posted 2 years ago
I was dealing with jess who was very helpful, I had ignition coil and labour plus vehicle diagnostics covered under my warranty. Overall a good experience I had slight issues with information to be sent regarding payment but. Warrantywise were very helpful and very fast to respond doing everything they could. Would use again. Ross bailey HV66YHP bmw m4
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Posted 2 years ago
I got an estimate from the dealer for a faulty switch on the steering wheel, I submitted a PDF of the estimate it was reviewed quickly By the repairs admin team and approved in full I have now arranged to have the repair carried out knowing I will be reimbursed for the full amount
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Posted 2 years ago
A bit misleading information given at first, but I'm after
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Posted 2 years ago
Super fast service each time Email response is always fast
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Posted 2 years ago
I am a dealer and working with warrantywise has given us more confidence and the help we need for us and our customers in general. I would like to single out Ben as an exceptional as far as account management is concerned. He had given us loads of help and support. We really do appreciate his professionalism and level of support.
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Posted 2 years ago
I have used Warranty Wise for couple of years now and they have always been very competitive in price and the warranty coverage they provide my customers is very comprehensive. My account manager Ben Wilson is proactive and always tries to get the best deal for my customer without any compromise in service delivery. Glad to do business with them !
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Posted 2 years ago
After a lot of research.- warranty wise have the highest pay out rate for any issues. Had my range rover sport under 3 warranty with them. Peace of mind! Great team, and easy to deal with over the phone. Thanks team!
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Posted 2 years ago
Excellent customer service. I had a fault with my BMW Z4, flat battery, dead on the driveway. Included in my policy is AA breakdown. They came out and quickly diagnosed the problem as a faulty electronic water pump. The car was recovered to a garage of my choice and the vehicle was repaired with very little cost to us ( I think we had to pay for coolant) All in ll I would be happy to recommend there service. Thanks WW.
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Posted 2 years ago
Nik was amazing! Great service, ran me through everything. Seemed like a top bloke and someone who genuinely cared for his customers. The lady who finished it off when he was out the office was also lovely, but mainly dealt with Nik via phone and email! Thank you. HOWEVER - If the service is as bad as some say if / when I need to claim, I will happily go to court as I have been ripped off before!
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Posted 2 years ago
I find them easy to contact and pleasant to communicate with, although I have not needed to claim on my warrant I am confident that should I need to it will be dealt with professionally..
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Posted 2 years ago
I received excellent service from the representatives I spoke with and I am confident that I have purchased a quality product that will satisfy all of my unpredictable motoring needs. GULP!! Only just read the previous reviews. What has been said about the sales pitch is obviously spot on. Now I am NOT so confident.
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Posted 2 years ago
I recently had a problem with the immobiliser in my car which stopped it from starting. Through warrantywise I was able to get rapid roadside assistance provided by the AA. My car was towed to the garage of my choice and they payed over £900 for the repair as it was covered under my policy. I found them very easy to deal with and was very pleased with the service. I saved a lot of money instead of having to fork out everything for the repair myself. Make sure to have all of the documentation required in order to be properly covered. I had a full service history with all documentation provided from previous owner.
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Posted 2 years ago
I contacted Warrantywise regarding an extended car warranty. I spoke to Joshua Thomas who was very helpful and answered all my questions, and helped me pick the best policy for me. I would highly recommend them.
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Posted 2 years ago
I have been with Warrantywise for 8.5 years for 2 cars and have found them competitively priced, promptly paid any valid claim, they have always understood and positively responded to any issue in a timely manager. I have found the admin staff, polite, understanding and always go the extra mile.
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Posted 2 years ago
Bradley the customer assistant was highly professional, he has kindly explained the whole process and was answering my questions perfectly. Thanks Bradley.
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Posted 2 years ago
My contact today with Sue was efficiently handled. I was treated in a polite, respectful manner and the reason for my call was resolved without any problems. Thank you to Sue and well done Warrantywise.
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Posted 2 years ago
Good customer service
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Posted 2 years ago
Awful customer service, missold me a car warranty and when I came to claim for a major fault which was costly they declined to assist me. They hid terms and conditions via a link in the email to their website and the email said that the terms and conditions were attached to the email which when you read the document attached to the email which is actually the policy schedule it sounds like you're buying great cover when in reality its pretty much not worth the paper its written on with the 10/100 warranty. I'm trying to get a full refund from them but they are not being helpful at this point in time so I may have to take legal action somewhere down the line.
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Posted 2 years ago
Warrantywise is rated 3.0 based on 402 reviews