Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the Casio A168WG recently and absolutely loved it! Came complete with case and in mint condition in terms of aesthetics and function. Processing and shipping was fast and with no complications”

Helpful Report

Posted 1 year ago

Thank you for shopping with us and for your review, Rudy!! We appreciate you.

Posted 1 year ago

“As a first time buyer, I was very pleased that the watch I viewed was just as nice in hand 👌👌”

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Posted 1 year ago

Happy to hear you are happy with your G-Shock! We love the blue violet!

Posted 1 year ago

“I like the customer service you get. I emailed about a situation and the representative was very nice about it. No Veterans’s discount , but that’s no biggie. I will buy from them again. The watch came quickly and perfectly packaged.”

Watches.com 4 star review on 14th March 2023

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Posted 1 year ago

Great watch choice! We appreciate you shopping with us. Enjoy :)

Posted 1 year ago

“Great product and it arrived on time! I will definitely buy from here Again! Thank you”

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Posted 1 year ago

Thank you for your business :)

Posted 1 year ago

“On time, great packaging, and beautiful watch!”

Helpful Report

Posted 1 year ago

Thanks for your review, Justin. Hope you are still enjoying your Timex MK1 :)

Posted 1 year ago

“Shipment wad somewhat got confused during carrier change.”

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Posted 1 year ago

Sorry to hear about the tracking issues! Happy to hear your Zodiac arrived safely :)

Posted 1 year ago

“I contacted many G-Shock dealers when shopping and the attentiveness and responses were amazing at watches.com. Will buy from them again. Thank you!”

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Posted 1 year ago

Thank you for your review! We appreciate your business

Posted 1 year ago

“Fantastic site, delivery was really quick and tracking superb I could see every step. Absolutely love the watch I purchased from the site, everything arrived well packaged and in perfect condition and as such I will be buying from here again. There are also some really interesting and quality brands on here.”

Helpful Report

Posted 1 year ago

Thank you for shopping with us, Pete!

Posted 1 year ago

“next time make sure the battery of the watch is still in good conditions”

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Posted 1 year ago

“I love this website, anytime I'm looking for a new piece I shop here.”

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Posted 1 year ago

Thanks for shopping with us! Hope you've still been enjoying your G-Shock :)

Posted 1 year ago

“Was not what I expected. Returned the item.”

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Posted 1 year ago

So sorry to hear your G-Shock didn't work out! Hopefully you'll find what you are looking for in the future! We appreciate your business and review.

Posted 1 year ago

“I was pleased with the overall experience with watches.com. I was keeping a close eye on the Xeric Apollo 15 Automatic on Xeric's own website, and waiting for a sale. They came down in price and I was considering it until I saw the price watches.com had them for. I saved $100 on a watch that was already on sale for $500 from $750, a 20% savings on an already big sale. I saved over $300 from watches.com and would recommend them to anyone looking to get a watch.”

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Posted 1 year ago

Happy to hear you were able to purchase the Apollo 15! Such a great watch choice. We appreciate your review and your business :)

Posted 1 year ago

“I rate this so poorly as I still haven’t received the watch, the tracking up doesn’t give an estimated delivery date and I have no idea what is happening. I ordered it 15 days ago.”

Helpful Report

Posted 1 year ago

Hi Rosie! Please kindly note that when standard shipping is chosen at check out, most international shipping is taking up to the full 28 days. Tracking will often appear stalled when it is in transit from one location to another as well! Your tracking did update in AU on the 3rd, so it is still on it's way to you! We just recommend keeping an eye on your tracking. Thanks for shopping with us!

Posted 1 year ago

“Fast shipping and extremely timely shipping updates. Price is better than anticipated, which made the buying experience that much better. I thoroughly enjoyed the buying experience.”

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Posted 1 year ago

Thank you for your review! We appreciate your business

Posted 1 year ago

“Fast service, no issues receiving watch or making purchase.”

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Posted 1 year ago

We appreciate your business!!

Posted 1 year ago

“I was skeptical about the mystery box, but it was actually really good. I got a nice watch, I would never have bought. I really don't like chronograph watches, but this one is just my style and I would never have looked for it.”

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Posted 1 year ago

“I had no problems. I will definitely recommend watch.com”

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Posted 1 year ago

Thanks for shopping with us, Jeffrey :)

Posted 1 year ago

“Ordered Gold level mystery watch. Watch was nice enough, but not something I would have ordered. Black face with black hands makes it challenging to read.”

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Posted 1 year ago

Thanks for your feedback, David! The Mystery Watches can be a bit of a risk when ordering. We appreciate your business!

Posted 1 year ago

“Great site quick shipping and prices are competitive”

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Posted 1 year ago

Hope you've been enjoying your new CCCP timepieces. Thanks for your business!

Posted 1 year ago

“Great selection and customer experience.”

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Posted 1 year ago

Thanks for shopping with us, Eric!!

Posted 1 year ago

Watches.com is rated 4.4 based on 1,349 reviews