Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.45

4.5 Rating 1,414 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025

Anonymous

Watches.com 4 star review on 16th January 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent watch and shipping”

Helpful Report

Posted 3 months ago

“Great selection and prices”

Helpful Report

Posted 3 months ago

“Buying process was very easy. Product shipped within 3 weeks to Europe, ended up paying about 30 euros in duties (usually not the seller's problem). Package was packed tightly and safely, and arrived as expected.”

Helpful Report

Posted 3 months ago

“I recently purchased mens black PCH watch and I must say upon receiving it, I was not impressed. This watch was just not designed to function as a usable timepiece. Look cool factor yes, function NOT.”

Helpful Report

Posted 3 months ago

“Excellent quality, beautiful pieces.”

Helpful Report

Posted 3 months ago

“Wonderful service, delivering my amazing Zodiac Super Sea Wolf Saturation 1000M COSC chronometer (a watch for short) to the UK. The watch was good value with the genuine 35% discount (thank you), slightly tempered by the £140 VAT I had to pay Parcelforce here in Britain. Not the fault of Watches.Com of course. The watch is a beautiful beast and on my wrist as we speak. ❤️”

Watches.com 5 star review on 19th September 2024

Helpful Report

Posted 3 months ago

“The watch I received was defective and I had to send it back. The customer service was excellent. They say responses to inquiries take 24-48 hours, but I have always gotten a response in less than 24 hours. When a customer service rep said, "I will contact the factory and get back to you," I figured I would never hear from them again. But the next day I got a second email with the answer to my question, and the issue was resolved quickly. This has likely been the best customer service I've gotten in decades. Very happy!”

Helpful Report

Posted 4 months ago

“Beautiful pieces at right prices. Very fast delivery. Authentic watches that I bought full confident and without worries. I will do repeat business at any time.”

Helpful Report

Posted 4 months ago

“I recently ordered some watches and was thoroughly impressed. The shipping was incredibly fast, and the quality of the watches is outstanding. Highly satisfied with the purchase.”

Helpful Report

Posted 4 months ago

“Thanks for q beautiful product. Great communication. Will order again”

Helpful Report

Posted 4 months ago

“First time purchasing a watch from Watches.com. The experience was good. Will try again if I see a deal.”

Helpful Report

Posted 4 months ago

“The DUFA automatic in gun grey, to say the least,is a beautiful watch. Also, the hour and minutes hand, along with the leaf in BLUE, adds to the elegance of the watch !”

Helpful Report

Posted 4 months ago

“It is a beautiful watch”

Helpful Report

Posted 4 months ago

“Great service from Watches dot com, first time customer and had some anxiety, but everything went well and received them in a few days, the reply to questions was quick and polite, more aggressive discounting required though, I am stalking their inventory for my next order, I can recommend, Go for it.”

Watches.com 5 star review on 29th August 2024

Helpful Report

Posted 4 months ago

“Excellent company excellent selection. Excellent pricing. Excellent service. Excellent shipping.!”

Helpful Report

Posted 4 months ago

“Great service and products at a great price.... Thanks.”

Helpful Report

Posted 4 months ago

“It's a beautiful watch, I purchased for my friend as her birthday present and she loves it.”

Helpful Report

Posted 4 months ago

“the product came with the damage but the the cutomer service was world class as i expected.”

Helpful Report

Posted 4 months ago

“Quick followup and service. Great brands.”

Helpful Report

Posted 4 months ago

“Frequent sales and new offerings. Interesting designs. Easy-order. Deliver when they say they will.”

Helpful Report

Posted 4 months ago

Watches.com is rated 4.5 based on 1,414 reviews