Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.I ordered an inexpensive watch that didn't work and they refunded my money immediately. I then ordered a more expensive watch and it was here within a few days. I'm happy.”

Helpful Report

Posted 5 months ago

Sorry to hear there was an issue with your first order! I am glad our team was able to assist you!

Posted 4 months ago

“Mother-of-Pearl. I’ve had a number of positive comments on this watch!”

Helpful Report

Posted 5 months ago

That's wonderful to hear! We appreciate all of your support David!

Posted 4 months ago

“I bought a watch from here and then decided I wanted to return it due to it being to big for my wrist. The watch itself was nice. I have sent a return request to get a refund on my watch and it was approved for refund. So I mailed it back in the time frame they requested and have yet to receive my refund for it. I'm not impressed with the return and refund this company has because I have returned my watch and have not received any refund.”

Helpful Report

Posted 6 months ago

Hey Jesse! So sorry but the returns can take 7-10 business days to process. You can always email our customer service team and they are happy to check with the warehouse and request the return process a bit faster.

Posted 4 months ago

“Very happy with my new watch.”

Helpful Report

Posted 6 months ago

Thank you so much for letting us know and taking the time to leave a review.

Posted 4 months ago

“Purchased a Spinnaker Hass, beautiful, solid, inexpensive automatic dive watch. Great visibility, very bright lume. Securely delivered as promised.”

Helpful Report

Posted 6 months ago

Thanks for your detailed review. We're so glad that you loved that model.

Posted 4 months ago

“Nice deals sometimes, but not always”

Helpful Report

Posted 6 months ago

Hey Alim! Thank you for your review. Make sure to sign up for our emails and texts and you'll get our weekly updates with new products and deals!

Posted 4 months ago

“Overall it eas a great experience buying from here”

Helpful Report

Posted 6 months ago

Thanks, Adam! So glad that you had a great experience with us. We are always happy to assist you with any future needs as well!

Posted 4 months ago

“I was looking for a good looking watch to wear at times when I don't want to wear my main watch. The one I chose is an interesting design, unfortunately it is rediculously hard to read. It has a little light button that is supposed to help but, not really. Also the shipping was slow and shipping info was either wrong or unavailable.”

Helpful Report

Posted 6 months ago

“Great Watches in Stock.”

Helpful Report

Posted 6 months ago

“Loved both gshocks and gonna start ordering 1 every 2 weeks found 8 more I want. Just wish got them faster it took about 2 weeks to receive them.”

Helpful Report

Posted 6 months ago

“Excellent service and products.”

Helpful Report

Posted 6 months ago

“Excellent service very pleased many thanks Howard Dunphy”

Helpful Report

Posted 6 months ago

“Easy to use and quick delivery, highly recommended.”

Helpful Report

Posted 6 months ago

“Way overvalued”

Helpful Report

Posted 6 months ago

“Great unique wstches”

Helpful Report

Posted 7 months ago

“I like the site because I have the opportunity to purchase unusual watches for my collection”

Helpful Report

Posted 7 months ago

“Excellance service and fast delivery! The free bonus watch was awesome! Better than expected.”

Helpful Report

Posted 7 months ago

“Me gustó mi nuevo reloj”

Helpful Report

Posted 7 months ago

“Nice selection with some really cool watches”

Helpful Report

Posted 7 months ago

“Watch arrived late. Paid extra for early package but did not happen.”

Helpful Report

Posted 7 months ago

Watches.com is rated 4.4 based on 1,349 reviews