Login
Start Free Trial Are you a business?? Click Here

Watches.com Reviews

4.4 Rating 1,349 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 30th September 2024
Jonathan L
223
Anonymous
Anonymous  // 01/01/2019
I needed a good knock around watch and liked the design. Only wish it was slightly larger. Other that that I'm happy.
Helpful Report
Posted 1 year ago
Watch arrived without crown
Helpful Report
Posted 1 year ago
Good communication, fast shipping and watches were as described.
Helpful Report
Posted 1 year ago
I recently purchased a Nasa Automatic Divers Watch. What a great piece! With a Japanese movement and a very bright Super Lumi Nova coating, which makes visibility in the dark an easy task. Altogether a great looking and functioning watch.
Watches.com 5 star review on 28th September 2023 Watches.com 5 star review on 28th September 2023 Watches.com 5 star review on 28th September 2023
Helpful Report
Posted 1 year ago
I received the wrong watch, I already returned the wrong watch ( which I shouldn't have sent back until I received the correct one ) Still waiting for the one I ordered. If I don't receive it soon I will dispute the charge with my credit card company.
Helpful Report
Posted 1 year ago
Easy to order arrived within a few days! Watch was everything and more than I expected
Helpful Report
Posted 1 year ago
Never had any problems with watches.com!!!!!!!!!
Helpful Report
Posted 1 year ago
Easy way to buy a watch, you can see numerous photos of each watch from various angles and the specifications are clearly set out. Watches arrive well packed and everything is as you would hope for.
Helpful Report
Posted 1 year ago
Great store with Wonderful watches. Very friendly.
Helpful Report
Posted 1 year ago
watch was good price and arrived quickly.
Helpful Report
Posted 1 year ago
Great watch looks and quality
Helpful Report
Posted 1 year ago
Purchased two watches. First one did not work. Second one did not work. Contacted your support with unsatisfactory result. Will return.
Helpful Report
Posted 1 year ago
Hey Judy, My apologies, but our team does not see any emails from you. Perhaps you had emailed Walmart Marketplace since you had purchased through them? Could you please email our customer service agents at contact@watches.com directly? We'd be happy to assist you!
Posted 1 year ago
The watch was very beautiful and a good price too. The shipping was very fast. Good service.
Helpful Report
Posted 1 year ago
I love this site!
Watches.com 5 star review on 13th September 2023
Helpful Report
Posted 1 year ago
Great!!!! Fast!
Helpful Report
Posted 1 year ago
I own several watches, and this is my favorite site to get them. Fast, real and simple.
Helpful Report
Posted 1 year ago
Always great - quick and easy and great quality
Helpful Report
Posted 1 year ago
Good Shipping and Customer communication. Very happy with purchase
Helpful Report
Posted 1 year ago
The watch arrived broken. They have not helped me with the refund.
Helpful Report
Posted 1 year ago
Hi Aaron! It does look like our agents have been in contact with you regarding your damaged watch and provided you with a shipping label! Once your damaged watch arrives and is checked in by our warehouse staff, we'd be happy to issue that refund as mentioned in the email correspondence! This can take 7-10 extra business days once it is delivered. As of today, it doesn't look like it has been shipped back according to the tracking number! But we'll have someone reach out to you and if needed, reach out to USPS :)
Posted 1 year ago
Have purchased several watches from, well, Watches, and I'm always impressed with quick, smooth transactions. Thanks!
Helpful Report
Posted 1 year ago
Watches.com is rated 4.4 based on 1,349 reviews