Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,461 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great watch love it!!!”

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Posted 1 year ago

“Excellent selection of watches and very competent customer service.”

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Posted 1 year ago

“The watch is good selection.”

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Posted 1 year ago

“Great website, easy to navigate. They very often have good sale prices on some very nice watches. Very easy to order online and shipping is usually very quick.”

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Posted 1 year ago

“Got the Xeric purple Halograph II, at a better price (maybe by $30 US or something) than Xeric's own website during 20% Valentine's Day promo. Very happy with the unique watch. All packages and accessories as I would've gotten from Xeric direct. The thin paper box was a little bent out of shape upon delivery, but the watch box itself was pristine. I throw out these paper box packaging anyway... so no damage. I have a dinky 6.25" wrist, but the watch still works like a modern big-face watch, without being too imposing.”

Watches.com 5 star review on 1st March 2024

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Posted 1 year ago

“Super watch......look better on hand then on picture....”

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Posted 1 year ago

“Best price anywhere, with free shipping.”

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Posted 1 year ago

“Great price, communication, and fast shipping. Thanks”

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Posted 1 year ago

“For the most unique watches. Fast delivery.”

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Posted 1 year ago

“I'd resisted ordering the Timex Giorgio Galli S2 watch, their priciest ever, hoping for a discount. Timex.com was forever touting sales and promo codes, but this model was always exempt. Months went by. Then watches.com offered 15% off and I jumped. The only glitch was an unexpected $20 insurance addon, so I wrote to customer service. Got a prompt response and offer to remove the coverage. Feeling like a worm, I kept it. In sum, watches.com has my vote. Performed at every level.”

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Posted 1 year ago

“Customer Service isn't accessible, or it's hard to find. I need Return Instructions for my Bertucci Order ASAP.”

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Posted 1 year ago

Hello David, We are sorry to hear that you did not like your Bertucci model. Returns requests can be made directly through your order confirmation email or through our website here: https://www.watches.com/a/returns There is no need to contact customer service with these automated options, however you can email us directly at contact@watches.com or use the "contact us" link on our main page: https://www.watches.com/pages/contact-us Hope that helps and thank you for shopping with us!

Posted 1 year ago

“Products just as described, checkout easy, tracking and shipping reliable and fast.”

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Posted 1 year ago

“Customer Service is friendly and reliable. Repeat Customer.”

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Posted 1 year ago

“Watch ist not working. Even with hand wind the watch stops after two minutes. The rotor makes cracking noise inside the watch.”

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Posted 1 year ago

“great service and prices, very quick despatch.”

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Posted 1 year ago

“The whole process goes easy, in the same day I got confirmation and in 8 working day receive beautiful protected package with brand new Waldhoff Multimatic Imperial gold watch. Now after one month of ownership, I`m very satisfied with quality of the watch, beautifully made, high quality Miyota 9100 movement, extremly accurate (better that Swiss movement from my collection). I can highly reccomend this watch manufacturer, as well Watches.com company for fast delivery and best service. Thanks you!”

Watches.com 5 star review on 17th February 2024

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Posted 1 year ago

“The watch was exactly as described on the website. It was delivered to Australia in excellent time. Tracking all the way to my PO box”

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Posted 1 year ago

“Luv the watches I got. Luv the fact it was free shipping and no exorbitant taxes.”

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Posted 1 year ago

“Purrrrfect!”

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Posted 1 year ago

“Watches .com is a. Great website. They have a plethora of watches and accessories. My recent purchase was a limited edition and I didn't realize it until I got it. It is a combo set which included a watch winder shaped like a racing helmet which works great. Cadola watches have been around since the Sixties and I'm glad I found this set. The watch itself is a great looking piece. Black dial with red and silver accents. Six o'clock date window, the lume is very nice, screw-in crown. I added a Horween strap with red stitching and it made it pop! Great value, great quality, great watch.”

Watches.com 5 star review on 10th February 2024

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Posted 1 year ago

Watches.com is rated 4.5 based on 1,461 reviews