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Watches.com Reviews

4.4 Rating 1,349 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 1st October 2024
Kristopher B
Watches.com 5 star review on 30th September 2024
Jonathan L
223
Anonymous
Anonymous  // 01/01/2019
Excellent timepieces that I truly love
Helpful Report
Posted 2 years ago
I would highly recommend this company. Watches are as advertised and shipping is lightning fast.
Helpful Report
Posted 2 years ago
Thank you for your reviews, Henry! Happy to hear you've enjoyed your watches.com experience so far :)
Posted 2 years ago
Great service, even after the sale.
Helpful Report
Posted 2 years ago
Happy to hear our team was able to help! Thanks for shopping with us!
Posted 2 years ago
Great selection and pricing; shipping fees are outrageous
Helpful Report
Posted 2 years ago
Thanks for shopping with us! We do apologize for the pricing the couriers quote :(
Posted 2 years ago
Excellent product and customer service 👏
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Posted 2 years ago
Thank you for your reviews, Leo! We appreciate you shopping with us!
Posted 2 years ago
Top notch service 👌👏
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Posted 2 years ago
We appreciate your business 🙌
Posted 2 years ago
Watch straps were reasonably priced and arrived on time.
Helpful Report
Posted 2 years ago
Thanks for shopping with us, Patrick! Glad you were able to snag some new straps :)
Posted 2 years ago
Have tried to reach them three times to return my Zodiac! No response!
Helpful Report
Posted 2 years ago
Hey Ronald! Sorry to hear that you are not receiving our emails. Please double check you spam and junk filters just in case the emails are being filtered out on your end. It looks like our staff provided the return details to you last week and earlier this week. You can also process the return directly on the site here: https://www.watches.com/a/returns Hope that helps!
Posted 2 years ago
Will buy again
Helpful Report
Posted 2 years ago
Thanks Nathaniel! Happy to hear that you had a positive experience!
Posted 2 years ago
I am a G-shock fan and watches.com has always provided variety and value. This time though I went a different route and again my experience was top notch. Good value on a top quality time piece that is both stylish and eye catching.
Helpful Report
Posted 2 years ago
Citizen is great too! G Shock is definitely still one of our most popular brands.
Posted 2 years ago
First time customer. Found a Timex watch with everything I wanted in a watch. Good price. Excellent shipping time. Packaged to protect the product.
Helpful Report
Posted 2 years ago
Thanks for dropping a review! We hope you come back and shop with us for the holidays!
Posted 2 years ago
Ordered and recv'd in black. Wish now I had selected in white.
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Posted 2 years ago
Thanks for shipping to Canada and making it quick and easy.
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Posted 2 years ago
What a great place to get watches. Bought a G-Shock special edition about two months ago and I couldn’t tell you how happy I am at it. Thank you watches.com.
Watches.com 5 star review on 10th October 2022
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Posted 2 years ago
Loving that pattern! Thanks so much for shopping with us and leaving a pic in the review!
Posted 2 years ago
Great service and super fast delivery. Love the watch
Helpful Report
Posted 2 years ago
Bought a Meteorite dial Zodiac and super happy with service. Emails. Shipping. The full Monty. Alyssa was super helpful on both my questions.
Watches.com 5 star review on 7th October 2022
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Posted 2 years ago
Looks amazing! Thank you for your review and for sharing this photo! So glad you were able to get one :)
Posted 2 years ago
Ordered the Zodiac meteriote dial. Fuss free ordering process and prompt shipping.
Helpful Report
Posted 2 years ago
Happy to hear you were able to get one of the Zodiac Meteorites! Enjoy!
Posted 2 years ago
Fast delivery and looked better than the pic😊
Helpful Report
Posted 2 years ago
While I like the watch I asked a question about the ability to get additional links for the bracelet before the purchase. I was told that I could get additional links from the manufacturer and that one or two would be the included. In the end neither of these are the case so the bracelet is very tight. Love watch the cs representative was very nice. That was disappointing. Ken Buren
Helpful Report
Posted 2 years ago
I was apprehensive about ordering a watch online, but I'm glad I did. My Timex watch is great and it arrives in good enough time. I thought the postage cost was a little steep, but not a deal-breaker. I'd use watches.com again.
Watches.com 5 star review on 3rd October 2022
Helpful Report
Posted 2 years ago
We appreciate your business! Thanks for sharing this photo with us :)
Posted 2 years ago
Watches.com is rated 4.4 based on 1,349 reviews