Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a very expensive watch only to receive an used/open box item, watch arrived with a teared box, without tags and dirty full of smudges and fingerprints, what a disappointment, I will definitely never purchase anything from this vendor and I encourage everyone else to look some place else, this place is dishonest and not worth anyone's business.”

Helpful Report

Posted 1 month ago

Hello! Thanks for your review. It does look like our team has sent you an email regarding your order! Please check your inbox or your spam folder for that email. We are more than happy to help assist you!

Posted 1 month ago

“Easy transaction and I was able to find the watch I wanted on sale!”

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Posted 1 month ago

“GREAT deal on a Spinnaker watch, fast shipping and terrific communication. Thanks!”

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Posted 1 month ago

“Quick and easy with no complaints. Would highly recommend buying your next watch with this company. Thanks!”

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Posted 1 month ago

“Was a little unsure about ordering a watch from abroad (ie sent from the USA to the UK), but didn't need to be, arrived quicker than estimated shipping time and was able to follow each step of the journey through tracking the courier.”

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Posted 1 month ago

“Every watch colector and enthusiast must know about Watches.com. It is the place to discover new brands, find hidden gems and explore the limitless variety of watches available to us all. I peruse the site very often and I often find exactly what I was looking for... even if I did not know yet that I needed it. This truly is watch porn. The only thing I'm not sure about, is how long will I wait before I get the urge to splurge again!”

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Posted 1 month ago

“Great watch!”

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Posted 1 month ago

“As a watch collector I like the variety of watches that watches.com is offering. Also they have great customer service, that responds quickly.”

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Posted 1 month ago

“Everything was perfect. Fantastic watch and good service. Quick delivery (less than 2 weeks from the U.S. to Central Europe).”

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Posted 1 month ago

“usually good”

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Posted 1 month ago

“Just got my Recta Watch and I am loving. The watch arrived early, so thank you Watches.com.”

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Posted 1 month ago

“Great to deal with. No issues. The watch I bought was exactly what I hoped it would be. I also got a free surprise watch that turned out to be pretty cool!”

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Posted 1 month ago

“Great deal on excellent quality products. 5 bands updated, no, upgraded 5 of my watches. First time buying from Watches.com so I was a little reluctant and held back on my order amount. My mistake. More than satisfied, expectations exceeded!”

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Posted 1 month ago

“I think this watch is PERFECT for my watch collection.”

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Posted 1 month ago

“excellent watch and shipping”

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Posted 1 month ago

“Great selection and prices”

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Posted 1 month ago

“Buying process was very easy. Product shipped within 3 weeks to Europe, ended up paying about 30 euros in duties (usually not the seller's problem). Package was packed tightly and safely, and arrived as expected.”

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Posted 2 months ago

“I recently purchased mens black PCH watch and I must say upon receiving it, I was not impressed. This watch was just not designed to function as a usable timepiece. Look cool factor yes, function NOT.”

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Posted 2 months ago

“Excellent quality, beautiful pieces.”

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Posted 2 months ago

“Wonderful service, delivering my amazing Zodiac Super Sea Wolf Saturation 1000M COSC chronometer (a watch for short) to the UK. The watch was good value with the genuine 35% discount (thank you), slightly tempered by the £140 VAT I had to pay Parcelforce here in Britain. Not the fault of Watches.Com of course. The watch is a beautiful beast and on my wrist as we speak. ❤️”

Watches.com 5 star review on 19th September 2024

Helpful Report

Posted 2 months ago

Watches.com is rated 4.4 based on 1,349 reviews