Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.45

4.5 Rating 1,423 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025

Anonymous

Watches.com 4 star review on 16th January 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Quality”

Helpful Report

Posted 1 year ago

“The Watch I received was the California Watch Co. Mojave Leather Gunmetal Orange AS DESCRIBED and arrived promptly. It is well-crafted and attractive. The wristband is buttery soft of high-quality leather. I would recommend the watch as reliable for everyday use. They have EXCELLENT Customer Service.”

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Posted 1 year ago

“So simple to order”

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Posted 1 year ago

We like to make it easy on everyone! We hope you an enjoying your purchase!

Posted 1 year ago

“In reality, all they did was relay the order info to RZE and RZE took it from there. It was almost like ordering directly from RZE.”

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Posted 1 year ago

Hey Robert! Thanks for your review! We drop ship with a lot of our vendors. We like to make their brand more accessible to those who might not have heard of the brand before. If you do ever have questions about products and where they ship from, please email us anytime at contact@watches.com.

Posted 1 year ago

“Battery didn’t work Changed & ok but indigo not working Love my watch Love the customer service person Who was totally honest transparent”

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Posted 1 year ago

Thank you for leaving feedback Barrie! We do try to make the best of a situation if there's ever a problem with an order. Hope you are still enjoying that model.

Posted 1 year ago

“fast delivery, good prices, great products”

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Posted 1 year ago

Thank you for leaving us some feedback! We appreciate your support!

Posted 1 year ago

“Great watch at a great price plus fast shipping. Thanks!”

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Posted 1 year ago

Thanks, Mark! We hope you are enjoying that new watch! Great choice!

Posted 1 year ago

“Got the item delivered well packaged. But the communication on shipping was slow and lacking from watches.com. I had to follow up twice about the shipping info.”

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Posted 1 year ago

“As advertised.”

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Posted 1 year ago

“Really stoked, an awesome Bertucci field watch, delivered to Australia in about 4 weeks. Great product. Love my new field watch.”

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Posted 1 year ago

“I ended up returning the watch I purchased, but Watches.com made the process very easy and they were helpful in answering my questions along the way.”

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Posted 1 year ago

“Great site and a great array of brands and watches. I received my watch within two weeks after ordering (I live in the Netherlands), much faster then aspected. I love the Halograph Automatic II I bought.”

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Posted 1 year ago

“Watch is really cool. 75$ looks like a 1000$ watch. Shipping is quick. I recommend this company.”

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Posted 1 year ago

“I was looking to purchase a limited edition watch but the OEM had zero stock. I found the precise watch and model I wanted at Watches.com The purchase via their website was seamless and I was able to track the watch delivery to my door. Excellent service from the team at Watches.com”

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Posted 1 year ago

“CUSTOMER SERVICE'S AND SALES SUPPORT TEAM:I RECOMMEND SEVERAL SHIPPING OPTIONS,UPS IS NOT RELIABLE. ADVERTISE MISLEADING SHIPPING & DELIVERY SERVICE TIME .RESPECTIVELY YOURS. TQUINN USN/UDT DECORATED VIETNAM WAR VETERAN USA”

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Posted 1 year ago

“Muy bonito”

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Posted 1 year ago

“Fast shipping, a pleasure, thanks!”

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Posted 1 year ago

“Watches has a great selection to choose from. My Order was processed very quickly. DHL stopped tracking my order when it arrived in my contry.”

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Posted 1 year ago

“Found what I was looking for at a decent price. Will purchase from this site in the future.”

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Posted 1 year ago

“Shipping charges a bit high.”

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Posted 1 year ago

Watches.com is rated 4.5 based on 1,423 reviews