Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery. Watch was packaged perfectly to avoid any issues during transit.”

Helpful Report

Posted 2 years ago

Thanks for shopping with us!

Posted 2 years ago

“Gorgeous watch came well packaged but took a while to arrive”

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Posted 2 years ago

Glad to hear you are enjoying your Citizen timepiece! We do apologize for the longer international shipping!

Posted 2 years ago

“Everything is as I expected so I am pleased”

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Posted 2 years ago

Happy to hear you've had a good buying experience with us! Enjoy your Timex!

Posted 2 years ago

“Watches has a good reputation. Nice products and very quick processing of the order.”

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Posted 2 years ago

Thanks for shopping with us, William!

Posted 2 years ago

“Very prompt service. However, I would recommend that you vet the vendors you represent. The instructions that came with my watch from California Watch Co. are almost unreadable.”

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Posted 2 years ago

Thank you so much for your review and feedback, Laurence! We appreciate it

Posted 2 years ago

“Absolutely beautiful”

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Posted 2 years ago

“Great design never had a automatic watch big face easy to read time good to see the watches mechanism work Thankyou Watches.com”

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Posted 2 years ago

Happy to hear you are enjoying your new Xeric timepiece :)

Posted 2 years ago

“Great quality item & price, super fast dispatch, what's not to like?”

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Posted 2 years ago

Thanks for shopping with us! Enjoy your new straps!

Posted 2 years ago

“You always deliver! In time! And the watch is just gorgeous!!!”

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Posted 2 years ago

“Great service, price and love the watch”

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Posted 2 years ago

Glad to hear you are enjoying your RZE timepiece :) Thanks for the review!

Posted 2 years ago

“Really nice product. But, more importantly, excellent customer service!”

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Posted 2 years ago

Thanks for shopping with us!!

Posted 2 years ago

“Still waiting for first watch pre order ordered in February said posted on September 2nd been kept in formed on second watch ordered”

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Posted 2 years ago

Happy to see you received your pre-order Halograph as well as your Trappist-1. Hope they were worth the wait! Thanks for the support!

Posted 2 years ago

“Good prices, I appreciate your financing availability”

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Posted 2 years ago

Enjoy your Spinnaker! We appreciate your business :)

Posted 2 years ago

“Great watch !”

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Posted 2 years ago

Great color choice! Thanks for shopping with us!

Posted 2 years ago

“Selection is excellent, random sales and % off are a great addition. Almost too many to choose from! Only change I'd make is with the Route place that does the shipping. They are incredibly inaccurate, they don't update in real time, I find it was a waste to go through them when other shippers have tracking info available. I've made 3 purchases total and needed to get in touch with customer service once for a return. They were prompt, detailed, and made sure I was taken care of. Stellar service, I'm so happy to be a patron. Thanks!”

Helpful Report

Posted 2 years ago

Thanks for your feedback, David! Route is actually just our Package Insurance and it's completely optional to use for tracking. We always recommend just tracking your package through the courier directly :) We appreciate your continued business!

Posted 2 years ago

“Great site with beautiful watches at a fantastic price”

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Posted 2 years ago

Thanks for shopping with us, Travis!

Posted 2 years ago

“Was very Happy with my Service and Quality if my Watch”

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Posted 2 years ago

Great Nubeo color choice! Enjoy!

Posted 2 years ago

“I've been buying watches from you guys for years and I am always patiently awaiting a sales opportunity and a discount bribe, luckily for me, the watch I was "eyeing" went on sale and I immediately bought it. I'm so pleased and should have bought another color. Loved the entire purchase experience. Thank you Watches.com!”

Watches.com 5 star review on 16th September 2022

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Posted 2 years ago

Love that choice! Nubeo had a pretty awesome sale. I hope they do it again for the holidays. So glad you snagged one and thanks for adding a photo with your review!

Posted 2 years ago

“Great selection. Good prices. Delivery and pre-orders are kept up to date and accurate.”

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Posted 2 years ago

Thanks, Todd! We appreciate the feedback and support!

Posted 2 years ago

“Got my straps fast and in excellent condition. Thank you Watches.com for an excellent service”

Watches.com 5 star review on 15th September 2022

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Posted 2 years ago

Loving that strap swap. What a look! Thanks so much for supporting our business!

Posted 2 years ago

Watches.com is rated 4.4 based on 1,349 reviews