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Watches.com Reviews

4.5 Rating 1,423 Reviews
86 %
of reviewers recommend Watches.com
4.5
Based on 1,423 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 4 star review on 16th January 2025
Michael
Watches.com 5 star review on 15th January 2025
Gilles
Watches.com 5 star review on 15th January 2025
Anonymous
Watches.com 5 star review on 15th January 2025
Steven
235
Anonymous
Anonymous  // 01/01/2019
Great watch and quick shipping.
Helpful Report
Posted 2 years ago
Excellent selection and top flite customer service.
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Posted 2 years ago
Great transaction even to Germany. Thank you.
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Posted 2 years ago
Very friendly, great company. Thank You very much.
Helpful Report
Posted 2 years ago
I really like the watches I bought off the website. Even the mystery watch is awesome. The hands do not move; instead the numbers rotate around the dial at their relational speed. Shipping was fast and packaging was awesome.
Helpful Report
Posted 2 years ago
Great deal, fast shipping! A+
Helpful Report
Posted 2 years ago
Not the best first experience. I ordered the bronze mystery box. I received Timex box with “Tendency “brand watch inside it. Customer service said that’s done on purpose. Get what you pay for I guess. So disappointing. Maybe I’ll try it again one day.
Helpful Report
Posted 2 years ago
The watch came in faster than expected and in great condition
Helpful Report
Posted 2 years ago
Decided to send back a watch And watches.com Seems to be Helpful with the return process !
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Posted 2 years ago
Always a great experience when shopping and purchasing with watches.com!!
Helpful Report
Posted 2 years ago
Excellent values and fast shipping
Helpful Report
Posted 2 years ago
Customer service was fantastic. There was a small issue with shipping and customer service called me back within 5 minutes to let me know that the problem was resolved. Then a follow up call to make sure that the delivery was complete.
Helpful Report
Posted 2 years ago
I posted this before, but I just got an email asking me to rate so.... Do not waste your money on this, they will rip you off! I am disgusted with the watch I got. I bought the silver level and they sent me a USED watch, that you can buy new for 69 dollars! This company should be ashamed of themselves! Complete rip off!
Helpful Report
Posted 2 years ago
We had our order stolen out of our lockbox the week before Christmas! Watches.com had a replacement to us before the big day! Best customer service!
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Posted 2 years ago
Shipping time stinks and tracking info never changes
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Posted 2 years ago
The watch is so nice, I find myself wanting to ware it all the time.
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Posted 2 years ago
Watch is fantastic , gave to son for xmas, he was thrilled, quality was better than the pucture , delivered timely ( hahaha) even eith the xmas rush , will shop here again
Helpful Report
Posted 2 years ago
EXCELLENT customer service. Had an issue with the watch and the CS rep took care of it immediately. Do NOT buy from Asford.com. The experience I had with them was AWFUL. They do not stand behind their products and their business practices are shoddy at best. Will definitely continue to buy from Watches.com!
Helpful Report
Posted 2 years ago
Great and safe delivery
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Posted 2 years ago
Great service and delivery without any issue.
Helpful Report
Posted 2 years ago
Watches.com is rated 4.5 based on 1,423 reviews