Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy shipping great prices”

Helpful Report

Posted 1 year ago

“All the way to Australia perfect packaging perfect watch perfect order and delivering ....sincerest thanks from Robert”

Helpful Report

Posted 1 year ago

“Great company, easy to work with, terrific customer service. Loss of a star is due to seeing the price much lower the day my watch got delivered.”

Helpful Report

Posted 1 year ago

“Arrived quickly and is a good quality product would recommend”

Helpful Report

Posted 1 year ago

“Excellent products and fast shipping even all the way in the USVI!”

Helpful Report

Posted 1 year ago

“Awesome watch! Love them!”

Helpful Report

Posted 1 year ago

“Great 2 Buy New Release Time Pieces.”

Helpful Report

Posted 1 year ago

“Great deak clock. Very unique. I can't wait to put in my new office”

Helpful Report

Posted 1 year ago

“fast delivery, product as described. satisfied.”

Helpful Report

Posted 1 year ago

“Great watch. Very unusual. Shipping was fast and I'm always happy with whatever I buy from Watches.com.”

Helpful Report

Posted 1 year ago

“the Timex Waterbury i received was in my opinion more relevant to bronze level rather than silver very disillusioned with level of watch supplied which does not detract from the fact it is a serviceable watch but not one at the level i was expecting .customer service are very good at replying and sending watch instruction downloads may well deal again despite initial disappointment”

Helpful Report

Posted 1 year ago

“It is what it is, and I'm liking it. Will be great for work.”

Helpful Report

Posted 1 year ago

“Great customer service, product selection and prices. One of the 3 watches I purchased has some issues, but that's not a reflection on Watches.com. Will definitely continue shopping here!”

Helpful Report

Posted 1 year ago

“nothing to say about the watch, xeric is perfect. shipping was fast and it came without problems.”

Helpful Report

Posted 1 year ago

“My watch is fine. However, an employee of watches.com likely stole my credit card number as multiple spurious charges (about $470) appeared on my credit card. I would never do business with watches.com again.”

Helpful Report

Posted 1 year ago

Hey Jim! Thanks for leaving a review. Our customer service team actually doesn't have access to your financial details. The checkout process is secured, and your information is fully protected. If you have more questions, we're happy to assist you! Please email us at contact@watches.com directly.

Posted 1 year ago

“Votre service est très bon suite à ma commande jusqu'à la réception de la montre .”

Helpful Report

Posted 1 year ago

“I have been waiting weeks for the delivery and it would appear on the courier website that it is still in USA and nowhere near UK.”

Helpful Report

Posted 2 years ago

Hi Alan! Thanks for leaving a review! Please note that free standard shipping that you chose at checkout lists at least 14-28 days for international shipping. It is also peak holiday season, so carriers are subject to delays. We do recommend a faster shipping method at checkout if you would prefer to have the package sooner. However, it looks like your shipment is still on track and set to arrive within that listed time frame! Your last tracking update was today in the UK, which is the final destination country. Please reach out to our team at contact@watches.com if you have any issues with duties or customs. We are happy to assist you further! Thank you for shopping with us and Happy Holidays!

Posted 1 year ago

“Great selection, prices. Really fast shipping. Will go back if I'm in need of another one.”

Helpful Report

Posted 2 years ago

“It was okay”

Helpful Report

Posted 2 years ago

“Bought some close-out Xeric straps, arrived on time and a a discount. These are really high quality for the price. A great way to spruce up your watch collection and save some money!”

Helpful Report

Posted 2 years ago

Watches.com is rated 4.4 based on 1,349 reviews