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Watches.com Reviews

4.5 Rating 1,423 Reviews
86 %
of reviewers recommend Watches.com
4.5
Based on 1,423 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 4 star review on 16th January 2025
Michael
Watches.com 5 star review on 15th January 2025
Gilles
Watches.com 5 star review on 15th January 2025
Anonymous
Watches.com 5 star review on 15th January 2025
Steven
235
Anonymous
Anonymous  // 01/01/2019
I recently purchased an RZE Ascentus GMT with a white dial from watches.com. I noticed their price was better than buying directly from RZE in Singapore. I also noticed that watches.com quickly sold out of all four dial colors of the Ascentus GMT. So far I love the watch - BW
Helpful Report
Posted 2 years ago
The watch was never delivered
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Posted 2 years ago
I Love My Watch
Helpful Report
Posted 2 years ago
Watch came quickly and was well packaged. I like Timex watches. I have a drawer full of old broken watches that I've accumulated over time. None of them are Timex.
Helpful Report
Posted 2 years ago
Great company!
Helpful Report
Posted 2 years ago
Good service easy tracking fast delivery beautiful watch and well packaged.
Watches.com 5 star review on 24th January 2023 Watches.com 5 star review on 24th January 2023
Helpful Report
Posted 2 years ago
Got the watch I wanted at a good price and shipping was and efficient. Also got two silver level mystery watches and couldn’t be happier with what I received! Will be coming back for the mystery watches and future watch purchases!
Helpful Report
Posted 2 years ago
Ordered a Gold Women's mystery watch. Received a Nixon Chrono watch that I would not have ordered myself, but it looks and feels great! Would definitely order a mystery watch again.
Helpful Report
Posted 2 years ago
Great product great experience thank you
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Posted 2 years ago
Very good delivery and was received in new condition.
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Posted 2 years ago
A++ customer service!
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Posted 2 years ago
Huge selection of watches, wish I could buy one of each !
Helpful Report
Posted 2 years ago
I bought a mystery watch. The mystery is how to set it and use it. It appears that the dial was put on upside down, so 6 is at the position of 12. The instructions are printed in microscopic font size in a lught color, so they are impossible to follow. My Gold Mystery Watch? It's a mystery why I paid for a watch I cannot use.
Helpful Report
Posted 2 years ago
Fast delivery and good service.
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Posted 2 years ago
Excellent
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Posted 2 years ago
Love the green/ brown color Timex Atlantis 100 watch! It’s a little pricey, but it’s very beautiful and the indiglo light is too!
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Posted 2 years ago
The RZE GMT watch I ordered is one great watch. The watch was shipped from Singapore. I ordered it on Christmas and received it on New Year's via DHL. All parties involved were fantastic! I was pleasantly shocked how quickly it was received. I'd definitely order from Watches.com again.
Watches.com 5 star review on 12th January 2023 Watches.com 5 star review on 12th January 2023
Helpful Report
Posted 2 years ago
My favorite thing about watches.com is the variety. I've have added several to my collection that I didn't even know I wanted or needed till I found them on this site.
Helpful Report
Posted 2 years ago
Hello. My parcel it is not arrived yet. With tracking app i saw it is still in Los Angeles
Helpful Report
Posted 2 years ago
I recently bought a watch from watches.com and first off it was a $300 watch and I ended up only spending $188 by the end of it with all the discounts they were throwing around. Which is the most expensive watch I've ever bought I've never spent more than $150 for a watch so I took a risk. But the watch is absolutely stunning the best watch I have by far and it's come to be the only watch I wear now. But back to watches.com they're shipping is unreal quick I ordered it and two days later it was at my door. Which I don't know how they pull that off but they do. I've already purchased my second watch from them so we'll see how long it takes to get here and I'll possibly write another review for them. Especially if this watch only takes two three days to get here.
Watches.com 5 star review on 11th January 2023 Watches.com 5 star review on 11th January 2023
Helpful Report
Posted 2 years ago
Watches.com is rated 4.5 based on 1,423 reviews