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Watches.com Reviews

4.5 Rating 1,423 Reviews
86 %
of reviewers recommend Watches.com
4.5
Based on 1,423 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 5 star review on 16th January 2025
Anonymous
Watches.com 4 star review on 16th January 2025
Michael
Watches.com 5 star review on 15th January 2025
Gilles
Watches.com 5 star review on 15th January 2025
Anonymous
Watches.com 5 star review on 15th January 2025
Steven
235
Anonymous
Anonymous  // 01/01/2019
Great product timely delivery
Helpful Report
Posted 1 year ago
Great selection of quality watches ,exellent customer service.
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Posted 1 year ago
Thank you for shopping with us :)
Posted 1 year ago
Watches. Com had always been very reliable to shop with! I've been buying from them for 10 years now!
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Posted 1 year ago
Wow, Daniel! Thank you for your continued business over the years, we appreciate you!
Posted 1 year ago
Watches.com has always provided me with the best customer service I have ever received. Their watches are always top notch from the best brands out there and at prices that a guy like me, who has a budget that is not that suited for ownership of nice watches, to have the opportunity to own a decent watch at a great price.
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Posted 1 year ago
Thank you for your kind words, Brad! Thank you so much for shopping with us
Posted 1 year ago
Great place to buy from! Fast shipping and great prices!
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Posted 1 year ago
Good site - easy to filter and navigate.
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Posted 1 year ago
Thanks for shopping with us :)
Posted 1 year ago
Love you guys
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Posted 1 year ago
My first watch arrived at Christmas with a big crack in the crystal. Xeric Trappist 1 Apollo 11. The replacement does not wind or work at all. They said watches are quality tested before shipping. Just got my Kjntued watch. It has a big scratch on the crystal. Buyer beware!!
Helpful Report
Posted 1 year ago
The watch is stylish but a bit more chunky than what the images portrayed. The power reserve is not very accurate. The watch will stop moving with two segments left. You will need to move around a bit to keep the watch wound. I haven't found that happy spot yet. The reserve is good for a day or less.
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Posted 1 year ago
Great place to buy watches. Good customer service!
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Posted 1 year ago
One watch is broken
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Posted 1 year ago
Hey Derek! Sorry to hear about that! I didn't see any emails from your account. Can you please reach out to contact@watches.com with the issues you are experiencing? We'd be happy to assist you further!
Posted 1 year ago
Excellent service, very happy with my purchase.
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Posted 1 year ago
On time even early good quality
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Posted 2 years ago
I received a beautiful watch and had to return it, as my wife wanted a different style. The return process worked flawlessly.
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Posted 2 years ago
Perfect service. Everything as advertised.
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Posted 2 years ago
Fast shipping, great watch. Thanks!
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Posted 2 years ago
I gave my husband the Archetype Archer Automatic Silver Tan Navy for christmas this year. My husband loved it! Great quality. Perfect fit. Band Width of 20mm was a perfect size for him.
Watches.com 5 star review on 26th January 2023 Watches.com 5 star review on 26th January 2023 Watches.com 5 star review on 26th January 2023
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Posted 2 years ago
Everything A OK
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Posted 2 years ago
Watch was stolen during shipment and I received an empty box from FedEx. Customer Service went above and beyond to get me a replacement at no additional cost. Very happy with responsiveness and service.
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Posted 2 years ago
swift delivery of items
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Posted 2 years ago
Watches.com is rated 4.5 based on 1,423 reviews