Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice watch, fits well. Good experience with watches.com”

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Posted 4 months ago

“Excellent as far as unique goes. But so many strings attached. They didn't provide measurements (the watch was way too large), they make you pay for USPS return which cost me $20. Great sales, but they need to pick up the timepieces and get it together.”

Helpful Report

Posted 4 months ago

Hey Phillip! Thank you for your review! All sizing on the watches will be under the "specifications" on the individual product page. It is an expandable link just below the title if that helps! We're sorry to hear that item didn't work out for you! Please feel free to email our team anytime for assistance or if you have questions about the products. We are happy to assist you!

Posted 4 months ago

“Extremely happy with the selection and prices!”

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Posted 4 months ago

Wonderful! We are so happy to hear this and appreciate your business!

Posted 4 months ago

“Very fast Shipping to germany, everything was fine! Thank you!”

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Posted 4 months ago

That's what we like to hear! Fast shipping! We hope your are enjoying your new timepiece.

Posted 4 months ago

“The customer service was great! They worked hard to help ensure delivery of my new watch and were compassionate and understanding about the extenuating circumstances in my life that made it difficult on my end to communicate.”

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Posted 4 months ago

We are so grateful for your review, and glad to hear it arrived safely. Our customer service team is happy to help always.

Posted 4 months ago

“Watches.com is THE GO-TO for unique time pieces. I’ve been a loyal customer for years (since their watchismo days) and they always have something fun for me to look at. From Barcelona 666 to Projects to their very own Archetype and Asterisk, they never fail to have something that catches my eye.”

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Posted 4 months ago

We're so glad that you love the options on the website. Please let us know if there's anything you see that you want us to add. We're always looking for new and unique timepieces.

Posted 4 months ago

“Very happy with the price and product!”

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Posted 4 months ago

It makes us happy that our customers are happy too! Thank you for taking some time to leave a review!

Posted 4 months ago

“Great watches with fast and safe delivery- thank you!”

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Posted 4 months ago

“many watches, many discounts, fast delivery.”

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Posted 4 months ago

We appreciate your review and hope you will enjoy your timepiece for many years to come!

Posted 4 months ago

“Great selection of Bertucci watches. Quick turnaround time for delivery.”

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Posted 5 months ago

They do have some awesome field models. I hope you are still enjoying this and we appreciate your review!

Posted 4 months ago

“I received my Dumas "Spinnaker" automatic GMT watch. The quality met my expectation; fit and finish, colour and clarity. I switched out the stainless steel bracelet for the blue and orange silicone/rubber band for a more sport use look. This will be my new time piece for sailing. Luminosity very bright and it makes reading the time in low light easy.”

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Posted 5 months ago

That's a smart move to swap the band, especially for regular recreation and diving! We'd love to see a photo if you have one!

Posted 4 months ago

“Livraison dans les délais. Taxes d'importation moins élevées que prévues. Rabais fête des pères. Watches.com fait tout juste. Très satisfait.”

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Posted 5 months ago

We're so glad to hear the duties were low! We do try to help our international customers our a bit. Thanks for shopping our Father's Day sale!

Posted 4 months ago

“I purchased a "pride Snoopy" watch. It arrived quickly and I was happy with it's quality.”

Watches.com 5 star review on 12th June 2024

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Posted 5 months ago

Great photo and review! Thank you so much for adding in a picture. Looks beautiful and bright!

Posted 4 months ago

“Great place to buy a watch. The only thing I could recommend is Pre-shipping labels for returns.”

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Posted 5 months ago

Thanks so much for your feedback Brandon! We hope you are still loving your purchase.

Posted 4 months ago

“They have the most interesting selection of time pieces and great sales~~!!! Just as important is their customer service is prompt and reliable should you have any questions regarding your purchase.”

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Posted 5 months ago

We definitely want to make your experience wonderful. I'm so glad that you were able to grab something fun and cool to wear! Let us know what else you'd like to see on watches.com!

Posted 4 months ago

“注文して５日で届いて驚きました。ただ梱包が頼りなく、海外配送に対応した梱包をお願いしたい。また商品の外箱がヨレヨレで汚れもあり、中古品のようだったのが残念。”

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Posted 5 months ago

Thank you for your review. You are always welcome to email our team if there seems to be a problem. We strive to make things right for all of our customers. Your happiness is our happiness.

Posted 4 months ago

“Fantastic service and quick delivery.”

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Posted 5 months ago

“Great to buy from, great price and well delivered, great customer service 5*”

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Posted 5 months ago

Thank you, Roy! Our team really appreciates the compliments! We're glad to also have such wonderful customers. Thank you so much for your continued support.

Posted 4 months ago

“Good g-shock. I just wish it was tough solar. Everything else is fine. Neat model, the gbd-200’s”

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Posted 5 months ago

So happy to hear you are enjoying your purchase! We appreciate your feeedback.

Posted 4 months ago

“My experience with watches.com was a positive one. After finding the perfect watch that matched all the criteria I set out; (case size movement type, colour) I was happy to find they shipped to my address. They gave updates regularly via the Route app the only thing they could improve on was the delivery time.”

Watches.com 4 star review on 1st June 2024

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Posted 5 months ago

We wish international shipping was a bit faster too! We're glad it made it ok and that you are enjoying it! Looks great.

Posted 4 months ago

Watches.com is rated 4.4 based on 1,349 reviews