Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and fast shipping.”

Helpful Report

Posted 2 years ago

Thanks for shopping with us!

Posted 2 years ago

“The one I recently purchased is the third one. I am very happy with them.They are as pictured on the site, no disappointment there.”

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Posted 2 years ago

Thanks for shopping with us, Nancy! We are happy to hear you are enjoying your new Timex :)

Posted 2 years ago

“I absolutely love this watch. I have purchased a AV-8 watch before and this one really caught my eye. It's perfect for any occasion. The band is a very nice quality leather. I feel like this watch is going to be in my rotation for a long time.”

Watches.com 5 star review on 3rd June 2022

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Posted 2 years ago

Thank you for your review and for sharing this photo! Looks great! We appreciate your business :)

Posted 2 years ago

“The Eone watch I purchased is very unique and I get compliments and questions whenever I wear it. Good service from Watches.com.”

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Posted 2 years ago

Thanks for shopping with us and for your review! Great watch choice :)

Posted 2 years ago

“2 weeks and counting still no sign of my watch but I did get a nice email response.”

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Posted 2 years ago

“Watch was exactly what was ordered”

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Posted 2 years ago

Thank you for your review, Sean. Enjoy your new G-Shock!!

Posted 2 years ago

“High-quality products, quick shipping, excellent!”

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Posted 2 years ago

Thanks for shopping with us :)

Posted 2 years ago

“'always have what I am seeking and at a good price with speedy delivery.”

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Posted 2 years ago

Thank you for shopping with us Arlene! Enjoy your new timepieces!

Posted 2 years ago

“It’s was a anniversary gift and my husband loves it!!”

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Posted 2 years ago

We are happy to hear he loves his new Citizen watch!! Thanks for shopping with us :)

Posted 2 years ago

“Always good…👍👍”

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Posted 2 years ago

Thanks for shopping with us :)

Posted 2 years ago

“Very satisfied with my purchase. I received a great deal on a watch I wanted. It arrived earlier than I expected. Love the watch the purchase experience.”

Helpful Report

Posted 2 years ago

Thanks for shopping with us, Peter! Glad to hear you are enjoying your new Archetype!

Posted 2 years ago

“Excellet customer service. Good price. Excellent watch. What else is ther?”

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Posted 2 years ago

Thanks for shopping with us, Chris! We appreciate your business :)

Posted 2 years ago

“Love watches u have good looking watches”

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Posted 2 years ago

Thanks for shopping with us, Josh!

Posted 2 years ago

“I am waiting already almost 1 month for the shipment of the watch which was supposed to be sent by priority mail and was intended as a birthday present. I am very dissapointed to find out that the package hasnt arrived yet and from the tracking information it seems to be stuck more than 2 weeks somewhere. My personnal feeling is that it got lost. Please correct me if otherwise”

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Posted 2 years ago

We are so sorry to hear your order may be lost. It does look like one of our team members has been in contact with you and has filed a Route insurance claim on your behalf. Feel free to reach out if you have any additional questions or concerns about the claim! We appreciate your business!

Posted 2 years ago

“Everything that I expected this watch to be. Very tough. Website legit, and delivered very good service and quality product.”

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Posted 2 years ago

We appreciate your business. Enjoy your new G-Shock :)

Posted 2 years ago

“Easy ordering, and fast shipping! Watch was in perfect condition.”

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Posted 2 years ago

Thanks for shopping with us, Adam! Enjoy your new Archetype :)

Posted 2 years ago

“Have shopped here a few times, never disappointed. Watches always as described, fast shipping. The one time there was a problem, they stepped up and fixed it fast. Highly recommended.”

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Posted 2 years ago

Thanks for shopping with us, John! We appreciate your business!

Posted 2 years ago

“Ordered a different color leather band for my Xeric Soloscope Automatic and as expected from Watches.com the product, shipping, communication and price were all excellent! Another great shopping experience!”

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Posted 2 years ago

Thanks for shopping with us, Aaron! We appreciate your business.

Posted 2 years ago

“I rete your watches a five”

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Posted 2 years ago

Thanks for your review! Glad to hear you are enjoying your new Timex timepieces :)

Posted 2 years ago

“The processing and delivery of my order was fast and efficient.”

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Posted 2 years ago

Thanks for shopping with us, Jeff!

Posted 2 years ago

Watches.com is rated 4.4 based on 1,349 reviews