Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a great watch”

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Posted 7 months ago

“They have a big collection of beautiful watches. I recommend it to everyone in the United States.”

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Posted 7 months ago

“Site with interesting pieces that are different from what you can find on the European market”

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Posted 8 months ago

“Great services. Ended up needing to return the watch and the customer service was excellent.”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“watch price was marked up. and why am I being asked to change my review? Nothings changed.”

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Posted 8 months ago

“The Halograph 2 by Xeric is definitely a different kind of watch. The time telling starts to pull away fast from a standard face but it looks pretty cool. I especially like the contrast of the yellow and the black. This sporty color combo would have been lost in a silver case. The open heart is also a really nice touch as it is not as common as you might think and I love it. Additional appeal was made by the smaller 24 hour indicator and seconds hand. As I already have plenty of basic 3 hand watches, I appreciated the change in movement to add more complications. The trouble I have with the watch, is the size. At 46mm I gave it a chance, but without lugs it ends up looking huge on my wrist and I am not a fan. In 43mm with lugs and I'll be back! 😎”

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Posted 8 months ago

“Bought two watches from these people and I am very impressed by their service. The quality of their watches are superb. If I want another watch I am shopping here first. Thank you.”

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Posted 8 months ago

“Great watch love it!!!”

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Posted 8 months ago

“Excellent selection of watches and very competent customer service.”

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Posted 8 months ago

“The watch is good selection.”

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Posted 8 months ago

“Great website, easy to navigate. They very often have good sale prices on some very nice watches. Very easy to order online and shipping is usually very quick.”

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Posted 8 months ago

“Got the Xeric purple Halograph II, at a better price (maybe by $30 US or something) than Xeric's own website during 20% Valentine's Day promo. Very happy with the unique watch. All packages and accessories as I would've gotten from Xeric direct. The thin paper box was a little bent out of shape upon delivery, but the watch box itself was pristine. I throw out these paper box packaging anyway... so no damage. I have a dinky 6.25" wrist, but the watch still works like a modern big-face watch, without being too imposing.”

Watches.com 5 star review on 1st March 2024

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Posted 8 months ago

“Super watch......look better on hand then on picture....”

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Posted 8 months ago

“Best price anywhere, with free shipping.”

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Posted 8 months ago

“Great price, communication, and fast shipping. Thanks”

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Posted 8 months ago

“For the most unique watches. Fast delivery.”

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Posted 8 months ago

“I'd resisted ordering the Timex Giorgio Galli S2 watch, their priciest ever, hoping for a discount. Timex.com was forever touting sales and promo codes, but this model was always exempt. Months went by. Then watches.com offered 15% off and I jumped. The only glitch was an unexpected $20 insurance addon, so I wrote to customer service. Got a prompt response and offer to remove the coverage. Feeling like a worm, I kept it. In sum, watches.com has my vote. Performed at every level.”

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Posted 8 months ago

“Customer Service isn't accessible, or it's hard to find. I need Return Instructions for my Bertucci Order ASAP.”

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Posted 8 months ago

Hello David, We are sorry to hear that you did not like your Bertucci model. Returns requests can be made directly through your order confirmation email or through our website here: https://www.watches.com/a/returns There is no need to contact customer service with these automated options, however you can email us directly at contact@watches.com or use the "contact us" link on our main page: https://www.watches.com/pages/contact-us Hope that helps and thank you for shopping with us!

Posted 8 months ago

“Products just as described, checkout easy, tracking and shipping reliable and fast.”

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Posted 8 months ago

Watches.com is rated 4.4 based on 1,349 reviews