Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this watch! The second Spinnaker I own and they are both accurate and high quality. Would highly recommend. Good price and shipping.”

Helpful Report

Posted 10 months ago

“I have the watch on now. It is a lot fun. Buying it was not so much fun. When pre-paid it was said shipping would start around 12/22. Note the word around. That isn't a specific date, but a specific date is important because so many things are tied to the date. Why no message before hand? In your fine print if a claim is not made in the correct time frame then tough luck to me. Or maybe not as a lawyer I'd so no, tough lunch to you. You should study amazon.com cause they get such matters almost perfectly right. Legally,You guys must before you ship anything must send an email or text notice, that it is being shipped so as to start the clock. And what info must include when it was actually shipped and a tracking /shippping number. You should ask for a response to such a notice to make it is clear everyone is on the same page. I am a doctor with Doctors Without Borders (when I'm not being a lawyer), I was sent to the Ukraine / Russia for it's special militry opertaion. I don't always have the time to read emails everyday. So without blaming you I am not very happy about how all of this went down. Feedback is a gift use it to becone a better company. Make things as easy as possible to buy. I learned that from Tommy Border of the now ancient Borders Books. Dont get in the way of someone trying to buy the rug your floor, because that is the way real retail works: sell to anyone anything they want to buy in the store. Things sold that way can always be replaced. By way of example, You may not be in the prints or rug business but if someone will buy something you have on the wall or floor: then sell it. Else why not? Your operations do not speak well of whatyou have beeb doing. I have bought 3 watches from you and I hated each buying process.”

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Posted 10 months ago

“Great site good value”

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Posted 10 months ago

“I love the watch I purchased as a Christmas gift, it exceeded my expectations for style and quality. Also, when I emailed watches.com with queries, I received prompt replies and excellent customer service. Highly recommend! From a happy customer in Australia xx”

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Posted 10 months ago

“RGMT Ohio ! Coolest dive watch i have ever had. Outstanding quality👍. WHO needs a rolex deepsea? When you can have this 🙏”

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Posted 10 months ago

“CA PCH Driver Jump Hour Black Silver was well packaged and great quality for the price point. Very happy with the purchase.”

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Posted 10 months ago

“My AVI-8 is awesome”

Watches.com 5 star review on 27th December 2023

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Posted 10 months ago

“Beautiful watch and true to web site description!”

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Posted 10 months ago

“As usual watches.com delivered the watch on time..this is my third purchase…and extremely happy to be back here…will be back for more”

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Posted 10 months ago

“Son loved it!”

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Posted 10 months ago

“Fantastic watch with a great price. I've been waiting to own a watch like this for a long time. Extremely happy.”

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Posted 10 months ago

“Hard to read the numbers even when the light is on.”

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Posted 10 months ago

“Great place to buy a watch, easy to order, good price, great communication, and quick shipping.”

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Posted 10 months ago

“The watch stopped working 10 days after I received it - still waiting to hear back about how this will be resolved and I'll update once I know.”

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Posted 10 months ago

“Great variety and good pricing. Rapid delivery too. Very pleased with purchases.”

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Posted 10 months ago

“i got a watch i try n to send back i never got a return label to do so … i probably won’t purchase anymore watches from you.”

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Posted 10 months ago

Hi Kevin! It looks like a team member has contacted you regarding your return. It was approved on 12/15 and return instructions would have been sent. If you aren't seeing that email, we'd recommend checking your spam folder just in case! Thank you for your business!

Posted 10 months ago

“I really like the product I ordered from Watches.com! I received my order very fast and was thoroughly satisfied. I would recommend this company to all my friends!”

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Posted 11 months ago

“Best discount on a new seawolf on the internet.”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“GREAT SELECTION--GOOD PRICES”

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Posted 11 months ago

Watches.com is rated 4.4 based on 1,349 reviews