Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,461 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice watch and very nice contact. The watch was delivered in 6 days, 5/5 stars! Perfect!”

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Posted 8 months ago

“Watch arrived on sheduled time in good conditions. price is good and informations sent on time. i'm happy with my order and would recommmend watches.com :)”

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Posted 8 months ago

“Excellent value with 50% off already marked down watch. Highly recommend! Fast shipping!”

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Posted 8 months ago

“The watch, a Vendetta II, is beautiful.”

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Posted 8 months ago

“Very fast shipping, the watch I ordered shipped from Italy and took 4 days to get delivered. I was missing a bracelet that I was under the impression is included in the sale, although this was a system problem Watches.com owned it and had the bracelet sent out free of charge, great customer service.... Definetly recommend watches.com and will consider them for watch purchases in the future.”

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Posted 8 months ago

“Good professional staff. Very trustworthy.”

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Posted 8 months ago

“I bought a great watch at an attractive price that was shipped promptly and arrived safely. Thanks.”

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Posted 8 months ago

“I think this is my third order through watches.com. Every order goes perfectly, with shipping tracking and confirmed orders. The watches are unique and meet the descriptions and pictures very well, including a nice un-boxing experience. No worries, great products.”

Watches.com 5 star review on 30th July 2024

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Posted 8 months ago

“Super fast replies from support. Fast shipping. Very good!”

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Posted 8 months ago

“Easy to navigate website, lightning-fast shipping, and now I have a watch in my small collection that isn't just my newest, but my favorite.”

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Posted 9 months ago

“Always have great collections and styles getting updated. I’ve ordered many many watches. Most recent, the Cadola Surtees Meca. Great looking watch.”

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Posted 9 months ago

“I had trouble with my credit card at first but watches.com support went the extra mile and solved that. Very good customer service!”

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Posted 9 months ago

“Strap was beutiful but just a touch to big to fit watch literally half a ml out but would buy again in heartbeat the qualityis so good”

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Posted 9 months ago

“This watch is my all time favorite. It's yellow, it has Venice Beach skate park on the back. I watch all the skaters every weekend. This watch was made 4 me. I love it.”

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Posted 9 months ago

“I have purchased from watches.com twice now and both times I received what In ordered in a reasonable timeframe. I live in Australia and both orders were filled in the USA. Delivery takes about 20-25 days from the USA to my door. The products have been as described and well packed. Everything worked and arrived undamaged. I will use watches.com again without hesitation and recommend them to other watch buyers.”

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Posted 9 months ago

“Watches has some really nice watches. I would definitely shop there again.”

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Posted 9 months ago

“Nice watch, fits well. Good experience with watches.com”

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Posted 9 months ago

“Extremely happy with the selection and prices!”

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Posted 9 months ago

Wonderful! We are so happy to hear this and appreciate your business!

Posted 9 months ago

“Very fast Shipping to germany, everything was fine! Thank you!”

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Posted 9 months ago

That's what we like to hear! Fast shipping! We hope your are enjoying your new timepiece.

Posted 9 months ago

“The customer service was great! They worked hard to help ensure delivery of my new watch and were compassionate and understanding about the extenuating circumstances in my life that made it difficult on my end to communicate.”

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Posted 9 months ago

We are so grateful for your review, and glad to hear it arrived safely. Our customer service team is happy to help always.

Posted 9 months ago

Watches.com is rated 4.5 based on 1,461 reviews