Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy getting my watch needs met on Watches.com. They have an extensive collection of watch brands that could fill anybodies likes. They also have watch accessories which are just as varied as the brands they carry. Shipping is always reasonably fast and well packaged.”

Helpful Report

Posted 2 years ago

Hey Milton! Just wait until you see what's coming! We've just added several new brands to the site this week. I'm so glad you love the variety. Let us know if there's something you'd like to see more of on the site and thanks for the feedback!

Posted 2 years ago

“Like the watch. A+.”

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Posted 2 years ago

Classic Timex MK1, very nice! Thank you for your support!

Posted 2 years ago

“I just love love love your watches”

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Posted 2 years ago

Thanks, Dorothy! We are grateful for the reviews and support!

Posted 2 years ago

“The support team at this company has been absolutely spectacular - and the watch quality is phenomenal as well! 10/10 would recommend!”

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Posted 2 years ago

Thanks, Nate! So glad we were able to help you out! I hope you'll shop with us again!

Posted 2 years ago

“Price was good but international shipping took almost a month! Eeek!”

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Posted 2 years ago

Hey there! Thanks for leaving a review. Standard international shipping usually takes about 10-17 days. Looks like the post delivered in about 15, but we do also have upgrade shipping services if you ever need it faster! UPS and DHL are our go-to upgraded services in case you're doing some shopping for the upcoming holidays. We appreciate you shopping with us and hope you enjoy your purchase!

Posted 2 years ago

“Got a Silver Level Mystery Box; a bit of a risk (naturally speaking), but overall I was happy. Got a Vestal; seems to be pretty common from the other comments, but overall I was happy with my purchase (and it came it with a little guitar pick which I found fun as a player).”

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Posted 2 years ago

Happy to hear you are enjoying your Vestal mystery watch! We appreciate your business!

Posted 2 years ago

“I would buy again”

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Posted 2 years ago

Thanks for shopping with us! Enjoy your new Trappist-1!

Posted 2 years ago

“simple, easy. Thank you”

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Posted 2 years ago

Thanks for shopping with us, Jeff :)

Posted 2 years ago

“Watches offers interesting watches across a range of price points. Order fulfillment is quick and communication with the customer is good.”

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Posted 2 years ago

Thank you for shopping with us, we appreciate your business!

Posted 2 years ago

“Not only do they answer the phone but the gal is very helpful. I will buy more from them.”

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Posted 2 years ago

Thanks for your review, Dean! We are happy to hear we were able to help and that you're enjoying your Tsovet.

Posted 2 years ago

“The order process was easy and I am happy with my purchase.”

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Posted 2 years ago

Thanks for shopping with us!!

Posted 2 years ago

“Great selection and helpful customer service”

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Posted 2 years ago

Thanks for your business, Kevin! We hope you are enjoying your three new Timex timepieces!

Posted 2 years ago

“Very friendly, very quick delivery to germany. Great transaction.”

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Posted 2 years ago

Thanks for shopping with us, Dieter!

Posted 2 years ago

“Got free shipping but then they changed there minds and made me pay 80 usd. To be fair tho, watches were in great shape and I will probably shop here again”

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Posted 2 years ago

We are so sorry for the inconvenience of the shipping restrictions to NZ and that we were unable to offer free shipping. We are happy to hear they made it safely and that you are enjoying them :) We really do appreciate your understanding!

Posted 2 years ago

“good watch! I like it!”

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Posted 2 years ago

We love the Peanuts Snoopy Timex... enjoy!

Posted 2 years ago

“Fast shipping. Very good experience.”

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Posted 2 years ago

Thanks for shopping with us! Hope you are enjoying your beautiful new Zodiac timepieces!

Posted 2 years ago

“I am very impressed with Watches website and their watches. My order arrived really fast and the the watch is build so well. It's strong and beautiful.”

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Posted 2 years ago

Thanks for shopping with us!! Enjoy your new watch :)

Posted 2 years ago

“Great price and fast shipping”

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Posted 2 years ago

We appreciate your business, Juan!

Posted 2 years ago

“Was having an issue keeping time sent in a request for what to do and no one got back with me.”

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Posted 2 years ago

Hey Randy! We are sorry to hear about your Timex. It does look like our customer service team has been trying to email you, but their emails are bouncing back saying your email address is invalid. If you have an alternative email you'd like to email them from, they'd be happy to help get this issue resolved as soon as possible :)

Posted 2 years ago

“Easy purchase and came rather quickly”

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Posted 2 years ago

Thanks for shopping with us!

Posted 2 years ago

Watches.com is rated 4.4 based on 1,349 reviews