Watches2U Reviews

“ Whicn means they sell you an item and take your money, then they find out they dont have it in stock!! One monst passed, and Im still chasing for a refund. ”

“ Do not buy from them. I bought a watch as a Christmas present looked fine on inspection, but is not working.they refuse to refund or replace as I am outside the return period by a few days. In my view repairing a brand new unworn watch is not acceptable. Check your watch very carefully if you decide to buy. ”

“ I rang them and spoke two quite abrupt ladies who told me they would refund the payment but wouldn't order the watch for me. ”

“ They are a fraudulent company that send faulty items, when you ask for a refund they expect you to pay for return postage on the item before a refund is even considered, they then say they never received the return item and therefore you are out of pocket for the item as well as return post. ”

“ They then ignore all emails regarding the item, dont allow for a refund. ”

“ Worst customer service I ever experienced in my life!!!! They sent me the wrong watch so I wanted a refund but they declined it and said to return the watch and when they received it they would send me the replacement. ”

“ I emailed to ask for a refund and got sent a snotty message back. ”

“ DONT ORDER OF THIS WEB SITE THEY TAKE YOUR ORDER AND CANCEL IT THEN WITHHOLD YOUR MONEY FOR UP TO 7 DAYS I STILL HAVE NOT RECIEVED REFUND SO I WILL MISS OUT ON A CHRISTMAS PRESENT AS THEY ARE HOLDING MY MONEY.. AWFUL CUSTOMER SERVICE ”

“ Shoddy but fine at least he will get it! Then receive an order 1 WEEK later after no contact saying order can't be processed will be received by the 22nd of DECEMBER! His Birthday is this weekend you useless idiots! No apologies in any emails for the reschedule of service, no offer of discount, nothing! Follow this with a reply email saying I want a refund and that this service has been terrible, one of the worst I've ever experienced. ”

“ I asked for a refund. ”