Watchfinder Reviews

Name: Watchfinder
Rating: 1.55

1.6 Rating 103 Reviews

13 %

of reviewers recommend Watchfinder

Company Reviews

Questions

Metrics

1.6

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Watchfinder 1 star review on 20th February 2022

Mr Cooper

Watchfinder 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

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Helpful Report

Posted 2 months ago

“I bought my watch.i tried to resell it and within 3 weeks watchfinder offered me a price that was £800 less than what I bought it for .crooks.”

Helpful Report

Posted 3 months ago

“Got an offer for watch having sent lots of photos - sent off and then they sent back a lower offer revised by over £350 claiming servicing - new strap (on a second hand worn watch!) - had watch returned to me and they had damaged the outer box by putting a sticker on something that didn't belong to them and when removed it made a mark - took lots of emails back and forth to get them to acknowledge this and eventually they said there was nothing they could do - and that the box damage that they caused wouldn't affect the second hand sell on value!!! Honestly don't waste your time with them!!!”

Helpful Report

Posted 3 months ago

“Avoid allocating your funds to this organization due to their dissemination of misleading information regarding their platform and investment options. I, unfortunately, became a victim of their fraudulent activities, resulting in a substantial loss of over $93,180. Seeking assistance from ( lilo grace 75 @ gmail .com. ) proved to be beneficial as they facilitated the retrieval of my investment from these deceitful individuals.”

Helpful Report

Posted 4 months ago

“Always been reticent to sell to watch finder as had heard mixed reviews but I thought I would give it a go, Agreed a price based on the watch which was just a couple of years old and in great condition (ceramic so cant be scratched or marked) Anyway they get the watch and keep it for a week without hearing anything, finally get a new offer £400 less for rubbish excuses, including a case refinish, how they plan todo this on a ceramic case I have no idea!!!! Avoid selling them your watch at all costs”

Helpful Report

Posted 5 months ago

“Absolutely shocking warranty cover ! Used this company for about 10 years I won’t use again after this.”

Helpful Report

Posted 6 months ago

“Asked me three times for the same details to sell my watch. Took weeks to do it then made neither offer or valuation. I'm convinced their business is a front in order to send out endless junkmail.”

Helpful Report

Posted 6 months ago

“Received my Rolex datejust, immediately noticed there was a rattle under the dial, also condensation in the face. Rang and spoke to support who arranged for it to be looked at. They came back telling me I had damaged the watch by getting it wet with the crown open and the warranty was void. This was absolutely not true and their "rigourous" testing they claim happen before sale is clearly not true. Don't trust them.”

Helpful Report

Posted 6 months ago

“Waste of time!!! Company would not even give me an offer on my perfect Omega Seamaster!”

Helpful Report

Posted 7 months ago

“Bought a Montblanc watch for my son last year. His birthday wasn’t till October so lay in the box for a couple of months. When he started to wear it the strap started to break down and went into holes after a few times wearing it. Contacted Watchfinder in December last year and I’m still waiting on a replacement strap. Jess was the first girl now I’m talking to Abbie. I’m now buying a new strap and won’t recommend Watchfinder to anyone else. I’ve bought two watches from them. Terrible after sales service.”

Helpful Report

Posted 8 months ago

“Horrific, criminal company. I bought a watch 7 months ago. I returned it to the shop and it was inspected there in front of me. I was promised a full refund within a week. I'm still waiting. Returning emails is non existent and telephone calls are like banging your head against a brick wall. DO NOT USE!”

Helpful Report

Posted 9 months ago

“I paid for a watch and it was never delivered. Then they went dark and there is no communication. I will have to cancel the payment through Visa and then file a lawsuit against them.”

Helpful Report

Posted 9 months ago

“Got a quote of $4700 for my Date Just. Sent it to them. After waiting a week and a half I call them. The guy says they are sending it back. I was incredulous. Its in beautiful shape??? He didn't say why. I had paid $100 dollars for $5000 insurance that I'm now out. A couple days later It says to call them. I call today and they say I should get it back today. I received it and its stopped ! I always have it on a Wolf Winder. Now I'm out about $1100. Crooks.”

Helpful Report

Posted 10 months ago

“Always watch with more issues.”

Helpful Report

Posted 11 months ago

“Recently had a watch valued. They were quick in the response but undervalued in by over £1,000 than what I could get for it at any high end jewellery stores. To this end, I would not recommend this company. They would still be able to make near 20% pre tax profit had they made a fair offer.”

Helpful Report

Posted 11 months ago

“Super service, best watch dealer in the UK in my opinion Other reviews on here are complete nonsense I've bought and sold about 30 watches with Watchfinder over the last 6 years The top price they quoted when buying from me has always been honoured When buying good discounts have always been given, highly recommended”

Helpful Report

Posted 1 year ago

“THIS COMPANY SHOULD BE BANNED FROM RIPPING PEOPLE OFF, YOUR ORDER WILL NEVER SHOWS UP. NO CALL NO EMAIL FROM THEM. ANYTIME I TRIED TO GET IN TOUCHED THEY WONT RESPOND.... Seek "EVIDENTLTD.COM" a legal assistance if you have invested and having ANY challenges. HAVE Got my money back”

Helpful Report

Posted 1 year ago

“Sent my watch in for valuation . Returned with broken winder and link . They are not returning e mails .”

Helpful Report

Posted 1 year ago

“Thy will offer you a price for your watch which is in perfect condition & as described.. And then when thy have received your watch thy will offer you a lower price than what was agreed.. And when contacted to ask why..? thy say will get back to you but don't.. Poor show unhonest offers & No reply”

Helpful Report

Posted 1 year ago

“An extremely unprofessional company from top to bottom. If you're selling then don't approach these guys, they will either rip you off on the price or just completely waste your time.”

Helpful Report

Posted 1 year ago

Watchfinder is rated 1.6 based on 103 reviews