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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,030
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Carissa
Verified Buyer
“I love the flavors but still struggle to drink enough water.”
Helpful Report
Posted 2 years ago
Tara
Verified Buyer
“Great products. Helpful customer service. Fast shipping. Very please with Waterdrop.”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“I have been getting waterdrop since January of this year & it has definitely helped me increase my water intake”
Helpful Report
Posted 2 years ago
Sharon
Verified Buyer
“Love everything I purchased. Love Breeze the best”
Helpful Report
Posted 2 years ago
Jacqueline
Verified Buyer
“I absolutely love my steel bottle with the bamboo lid! I was vacationing in Berlin when I discovered this company and they even had a laser to custom engrave my lid with my initials! It made it such a special and unique souvenir. I have also been drinking way more water than I ever used to with the microdrinks because they are so tasty. I will continue ordering as I am so satisfied with the products and customer service!”
waterdrop US 5 star review on 26th September 2022
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“I love these! Makes drinking more water so much easier. Highly recommend”
Helpful Report
Posted 2 years ago
Skye
Verified Buyer
“Just tried my first microdrink and I am in love! On top of that, I had an issue receiving my order, and was able to get a quick response and had a repeat order sent over. Amazing product and even more amazing customer service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I received a damaged water bottle case. After two months I still haven’t heard back from the company. The water drops taste ok, but lack of customer service is a potential reason to not purchase from them again.”
Helpful Report
Posted 2 years ago
Sherri
Verified Buyer
“Love the flavors! I am drinking more water than ever before!”
waterdrop US 5 star review on 24th September 2022
Helpful Report
Posted 2 years ago
Laurie
Verified Buyer
“Waterdrop had been a game changer for me. I would drink next to nothing, maybe 25oz a day of liquids. I don’t always track my fluid intake in the app but I meet or exceed my daily hydration target everyday since I started using the Waterdrop microdrinks. I’m thankful my hydration buddy Heidi told me about your products!”
Helpful Report
Posted 2 years ago
PKD
Verified Reviewer
“amazing selections of flavors. kids and I really love the flavors. We keep coming back for more and make sure to stay hydrate! Thank you waterdrop!”
Helpful Report
Posted 2 years ago
Mariana
Verified Buyer
“Love all their products”
Helpful Report
Posted 2 years ago
JULIE
Verified Buyer
“Has me committed to drinking more water!”
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“Boost Is still my all-time favorite!!! Breeze is OK, but I would not order it again. I thought I would like the combo of watermelon and cucumber but I don’t.”
Helpful Report
Posted 2 years ago
Esther
Verified Buyer
“I’m loving Waterdrop. I just discovered Flair in the bestsellers collection. Loving it! I enjoy drinking water now.”
Helpful Report
Posted 2 years ago
Kristen
Verified Buyer
“Best thing I have found to help me actually achieve my goal at drinking more water!”
Helpful Report
Posted 2 years ago
Shane
Verified Buyer
“First off, I enjoy supporting eco friendly businesses, so thanks guys! The shipping is incredibly fast taking about 5 days. I absolutely love these and the water bottles are super cute! I Ordered my boyfriend one the day I received mine and I’ve even gotten my coworkers hooked on them! They’ve definitely contributed to my daily water intake. The flavors are pretty light for the most part (pretty similar to a vitamin water). Vibe has to be one of my favorites! I accidentally ordered a micro tea (fruit fusion) and I’m even more obsessed. Just hoping for more micro teas in the future. I’ve already reordered more! Just sad that I only had, had my bottle for just over a week before dropping it on the tile at work in its soft case and it shattered :(. Awesome work guys!”
Helpful Report
Posted 2 years ago
Cheryl
Verified Buyer
“I love my @Waterdrop!”
Helpful Report
Posted 2 years ago
Jeri
Verified Buyer
“I struggle with drinking enough water as I often want flavor in my beverages. Since I've begun purchasing Waterdrop I am drinking much more water and I find myself looking for water to drink over other beverages.”
Helpful Report
Posted 2 years ago
Pj
Verified Buyer
“Great company and I love what they represent and are continously doing! Can't wait to continue this journey with them!!!”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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