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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,030
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Greengirl63
Verified Reviewer
“Is the paint on the steel straws safe to ingest? It chips typically on the end of the straws after washing a bunch. Otherwise, I really like them.”
Helpful Report
Posted 2 years ago
Krystin
Verified Buyer
“Love waterdrop! Adds the right amount of flavor to the water!!”
Helpful Report
Posted 2 years ago
Rhonda
Verified Reviewer
“This is a mixed review as I love the waterdrops, will continue to order them. What I didn’t like was the bottle. There is no way to clean it. Because the hole is so small you can’t get in to get to the bottom. My bottle molded in the bottom. I tried my bottle brush but it’s not long enough to go to the bottom. I even tried Clorox but because I couldn’t scrub it it wouldn’t come out. I just had to throw it away. ☹️ So I will continue to order the drops ❤️ but I am going to get a wide mouth Yeti to hold it.”
Helpful Report
Posted 2 years ago
Heidi
Verified Buyer
“Best products and company ever.”
Helpful Report
Posted 2 years ago
Cathie
Verified Buyer
“Delicious flavors and great customer service”
Helpful Report
Posted 2 years ago
Patrice
Verified Buyer
“I love Waterdrop! Thanks to this company and their products, I went from almost never meeting 64 ozs. of water daily to averaging 100-120 ozs. of water every day. The microdrops have made such a difference with their subtle flavors that are sugar-free and add nutrients to my water. It has made a huge difference. Not to mention, the beautiful bottles, carafes, straws, glasses, and storage boxes they offer. High quality products thar are worth the price.”
Helpful Report
Posted 2 years ago
Reasa
Verified Buyer
“Loved these flavors!”
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“I love Waterdrop! The flavors are all delicious and I love the bottles!”
Helpful Report
Posted 2 years ago
Ryan
Verified Buyer
“I am the WORST when it comes to drinking water! I was going days on end drinking nothing but Coke Zero. Waterdrop has been nothing short of a gift from the universe! It’s made drinking water an easy part of my daily routine. I really love watching the drops fizz and flip as they fill my water with beautiful color and great flavors. I recommend mixing drops for custom flavors.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great flavors, I love the packaging and the variety. It makes drinking water more exciting.”
Helpful Report
Posted 2 years ago
Heather
Verified Buyer
“Haven’t tried all of them yet, but the Zen and Sky are both mellow refreshing…and definitely make me enjoy drinking more water on a daily basis! ❤️”
Helpful Report
Posted 2 years ago
Danese
Verified Buyer
“Love the glass bottle and sleeve over it, which helps me carry and protect the bottle. The water flavors are very soft and not too sweet, which is what I like.”
Helpful Report
Posted 2 years ago
Kendra
Verified Buyer
“LOOOOOVVVEEE”
Helpful Report
Posted 2 years ago
Jenie
Verified Buyer
“Love waterdrop! I use my carafe every day!”
Helpful Report
Posted 2 years ago
Kim
Verified Buyer
“Love the flavors, especially boost and love. Have yet to try the micro teas, but I will use them in cold water instead of hot. The ice tray is really sturdy with a great "hard" top making it easier to get in and out of the freezer.”
Helpful Report
Posted 2 years ago
Donna
Verified Buyer
“I’m hooked! I have already started my Christmas shopping right here at Waterdrop. The bottles are beautifully made, and the microdrinks are really delicious. I am not a huge fan of water, but these drinks help me greatly to stay on track. ❤️I have so many favorite flavors, I cannot pick just one.”
Helpful Report
Posted 2 years ago
Brettina
Verified Buyer
“Beautiful bottle, great quality, love the drops. Very responsive customer service.”
Helpful Report
Posted 2 years ago
Tracy
Verified Buyer
“I love waterdrop cubes! Love them!!!”
Helpful Report
Posted 2 years ago
Julie
Verified Buyer
“I love my 20 oz. steel bottle. I bought it to take to Kauai with me because I didn't want to carry around my 34 oz. glass bottle. It was perfect to carry with me as we hiked, volunteered at a fish pond and practiced hula every afternoon.”
waterdrop US 5 star review on 12th August 2022
Helpful Report
Posted 2 years ago
Carol
Verified Buyer
“I really like flair , it's a bit tart, a bit fruity and a touch sweet. Helps me drink more water.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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