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waterdrop US Reviews

4.7 Rating 5,496 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,496 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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It was sent to New Jersey…haven’t seen it just like Waterdrop will not be seeing me.
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Posted 1 year ago
The flavors are delicious and the water bottle is great quality. I LOVE the breeze and blueberry flavor.
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Posted 1 year ago
Love the glass container. The flavors are great. I just wish you would sell at more retailers. I’d love to pick up and not have to wait for my product. Plus on my first shipment it was delayed as well. Really like the product tho ~ I was 6 days but that was not an option
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Posted 1 year ago
Great company! Top quality products and customer care.
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Posted 1 year ago
I love the flavors, so refreshing! The microteas are so delicious, too! I have been a fan since I discovered them about two years ago. They definitely help me drink more water. Thank you, Waterdrop!
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Posted 1 year ago
Wonderful flavor, easy-to-use, and doesn't get boring.
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Posted 1 year ago
Love my bottles, one for work. The rest stay home. I love all the flavors. Shipping is fast and customer service is outstanding
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Posted 1 year ago
Love, love, love waterdrop and their products! Probably too much, by how many water bottles I own now. I had a problem with an order once (they sent they wrong color bottle) and when I reached out to the company, they were so prompt and so helpful and accommodating in their response -- one of the most positive interactions I've ever had with a company. Awesome products, and awesome people behind the products too.
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Posted 1 year ago
Very easy to use and so convenient. I love the look it is so pretty.
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Posted 1 year ago
Love Waterdrop. Flavors are good and the bottles are beautiful.
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Posted 1 year ago
These 'drops' give just enough flavor without being overpowering. Love the fact they are sugar/sweetener free! Helps me drink so much more water than I normally would.
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Posted 1 year ago
Very refreshing and the bottles are a good quality
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Posted 1 year ago
Love my drops! And the free gifts are awesome.
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Posted 1 year ago
The drinks are tasty and refreshing. They’ve definitely helped me to drink more water.
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Posted 1 year ago
Very good bottle
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Posted 1 year ago
I have been a customer for several years. I have not had any issues at all. Good company.
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Posted 1 year ago
Had a weird order issue on the twin pack where I got a different flavor that I selected. Most likely a technical error in the website? Either Way, all the flavors are great, even the one I didn't ask for so I decided to keep it all.
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Posted 1 year ago
Too large for cup holder in car - very disappointing
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Posted 1 year ago
I love this place so much. I used to hate drinking water, and now I live it.
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Posted 1 year ago
Beautiful bottle!! And the flavors are very good as well!
waterdrop US 5 star review on 22nd May 2023
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Posted 1 year ago
waterdrop US is rated 4.7 based on 5,496 reviews