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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,041
 Metrics Info
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Virginia
Verified Buyer
“Love the hydrartion without sugar. Interesting flavors.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Similar to Snow, but somehow was different--not quite as tasty. Also, the cubes were not compact; some were more like powder. Still helps flavor water nicely.”
Helpful Report
Posted 1 month ago
Juli
Verified Buyer
“Order never came to my home. Tracking shows my address but unkn where it was actually dropped. Waterdroo didn’t care. Cancelled subscription won’t ever buy again.”
Helpful Report
Posted 1 month ago
Akie
Verified Buyer
“I love the products, but it was not the first time Waterdrop delivered my order with a super delay. This time, it took 30 days. On the other hand, on one occasion, I contacted them immediately because the discount code did not apply and asked them to make the adjustment. The replay came right away and told me No.”
Helpful Report
Posted 1 month ago
Tarra
Verified Buyer
“They're so good and because of them, I drink way more water - I love it! Thank you!”
Helpful Report
Posted 1 month ago
Sud
Verified Buyer
“Received damaged products!”
Helpful Report
Posted 1 month ago
Patricia
Verified Buyer
“The bottle dryer works great. I love the orange and the grapefruit is my favorite.”
Helpful Report
Posted 1 month ago
Laura
Verified Buyer
“I absolutely love this product! I got my husband hooked on it and it has worked to make him drink more water.”
Helpful Report
Posted 1 month ago
Janice
Verified Buyer
“The Cola flavor is awesome but you lost a star because of the sucralose. Please find a better, healthier way to provide some sweetness like monk fruit. I am deliberately drinking less of this because of the sucralose.”
Helpful Report
Posted 1 month ago
Rebecca
Verified Buyer
“Great product”
Helpful Report
Posted 1 month ago
Jennifer
Verified Buyer
“I've been loyal to waterdrop for a couple of years now, and that says a lot!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I love waterdrop! I was disappointed that all of the passion fruit squares were in powder form.”
Helpful Report
Posted 1 month ago
Yolanda
Verified Buyer
“Good tasting and happy there is no sugar.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Love the bottles, very sleek design.”
Helpful Report
Posted 1 month ago
Milena
Verified Buyer
“Graip flavor came like powder, not a cube. Do you know what is that? Old version?”
Helpful Report
Posted 1 month ago
Shelby
Verified Buyer
“i did not receive my order”
Helpful Report
Posted 1 month ago
Kraig
Verified Buyer
“I love waterdrop® I like the different products I like the sustainability and I like the ease of use”
Helpful Report
Posted 1 month ago
Dana
Verified Buyer
“Love the new flavors!”
Helpful Report
Posted 1 month ago
Gayle
Verified Buyer
“I love the tea drops”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“It’s perfect!”
Helpful Report
Posted 1 month ago
waterdrop US is rated 4.7 based on 5,563 reviews
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