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waterdrop US Reviews

4.7 Rating 5,549 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,004
 Metrics Info
4.7
Based on 5,549 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Love the bottles, very sleek design.”
Helpful Report
Posted 1 month ago
Milena
Verified Buyer
“Graip flavor came like powder, not a cube. Do you know what is that? Old version?”
Helpful Report
Posted 1 month ago
Shelby
Verified Buyer
“i did not receive my order”
Helpful Report
Posted 1 month ago
Kraig
Verified Buyer
“I love waterdrop® I like the different products I like the sustainability and I like the ease of use”
Helpful Report
Posted 1 month ago
Dana
Verified Buyer
“Love the new flavors!”
Helpful Report
Posted 1 month ago
Gayle
Verified Buyer
“I love the tea drops”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“It’s perfect!”
Helpful Report
Posted 1 month ago
James
Verified Buyer
“Love the tea flavors and the fruit flavors, cola not so much.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Poor taste”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I love the soft colors on the thermos. I love the pop top lid as well.”
waterdrop US 5 star review on 23rd September 2024
Helpful Report
Posted 1 month ago
Kelly
Verified Buyer
“Great flavors without unnecessary ingredients, includig sugar. Convenient form factor, improves the taste of regular water and keeps my hydration game strong!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I like flavors. The Carafe size is perfect and I like color.”
Helpful Report
Posted 1 month ago
Robin
Verified Buyer
“Purchase was made on 09/02. Did not receive until 09/16.”
Helpful Report
Posted 1 month ago
Oliver
Verified Buyer
“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”
Helpful Report
Posted 1 month ago
Samuel
Verified Buyer
“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”
Helpful Report
Posted 1 month ago
Kathryn
Verified Buyer
“The ice tea was a little sweeter than I am used to.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“never receivrd”
Helpful Report
Posted 1 month ago
Brenda
Verified Buyer
“Lemon is OK. Love was nasty. Harsh, bitter aftertaste. Can’t wait for orange to come back.”
Helpful Report
Posted 1 month ago
Marianne
Verified Buyer
“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”
Helpful Report
Posted 1 month ago
waterdrop US is rated 4.7 based on 5,549 reviews
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