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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,030
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Adina
Verified Buyer
“Waterdrop allows me to love water!”
Helpful Report
Posted 2 years ago
Shana
Verified Buyer
“I love Breeze. It's so refreshing, especially on a hot day.”
Helpful Report
Posted 2 years ago
Rose M
Verified Buyer
“Loved the taste of "Breeze" .. it was fresh & crisp just as cold watermelon 🍉 & a hint of cucumber 🥒.. tasted just as if I had infused the water. For a change up I made it with crushed ice & a squeeze of fresh lime .. very tasty!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I love their product it’s tasty and convenient for my taste buds needs”
Helpful Report
Posted 2 years ago
Tanja
Verified Buyer
“I enjoy the product and it has encouraged me to drink more water!”
Helpful Report
Posted 2 years ago
Sandra
Verified Buyer
“Unbalanced flavors. Very heavy on the cucumber. Can't even taste watermelon. Not sweet enough at all.”
Helpful Report
Posted 2 years ago
Twila
Verified Buyer
“It definitely helps me drink more water and love the flavors.”
Helpful Report
Posted 2 years ago
Marilyn
Verified Buyer
“Every flavor keeps getting better. I hope they make this a regular flavor. Breeze makes me happy”
waterdrop US 5 star review on 13th September 2022
Helpful Report
Posted 2 years ago
Kathy
Verified Buyer
“Love Waterdrop, it is almost all I drink now, besides coffee!”
Helpful Report
Posted 2 years ago
Nicky
Verified Buyer
“The waterdrop cubes are a convenient way to drink more water. It’s so convenient to fill a large cup with ice water, add a cube and I’m ready to go. I take the water drop cubes with me wherever I go. I love it!”
Helpful Report
Posted 2 years ago
Sheri
Verified Buyer
“easy. most are pretty good flavor. natural”
Helpful Report
Posted 2 years ago
Antonia
Verified Buyer
“Love Waterdrop- helps me want to drink my water! Love that there are new flavors and that they are fun!”
Helpful Report
Posted 2 years ago
Robin
Verified Buyer
“love the taste of all the flavors i’ve tried love the glass bottles-it really does make you want to drink more water!”
Helpful Report
Posted 2 years ago
Allysun
Verified Buyer
“Great way to add flavor and vitamins to water! My little treat of the day!”
Helpful Report
Posted 2 years ago
Tiffany
Verified Buyer
“What a great company! I have loved all of the drops I've tasted so far, my bottles are beautiful, and the customer service is top-notch. I received a very prompt reply to an email question I sent in and the guy who was working at the NYC kiosk was super friendly and accommodating. I'm definitely hooked on Waterdrop now!”
Helpful Report
Posted 2 years ago
Angela
Verified Buyer
“I love these waterdrops! Great company! The drops make it fun to drink water! I also love the app you can get that keeps track of your daily water intake! So helpful....thank you!”
Helpful Report
Posted 2 years ago
Sharon
Verified Buyer
“Like the flavor but it definitely tastes more like cucumber than watermelon. They nailed the cucumber flavor which is one of my favorite veg to add to water. So if you do that also you’ll love this because it’s mild, not harsh or bitter like I’ve had when trying to making my own. Well done!”
Helpful Report
Posted 2 years ago
Dana
Verified Buyer
“I love Waterdrop especially youth”
Helpful Report
Posted 2 years ago
Prudence
Verified Buyer
“Love company, love customer service!!!!”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“Delicious flavors with just the right sweetness! Love my glass bottle - helps me drink more water and stay hydrated, in style.”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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