waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,503 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 23rd September 2024

616

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their customer service is tip top! I received my package and was happy with the one “zen” waterdrop flavor I tried and looking forward to trying more, yet the stainless steel bottle, a beautiful pastel turquoise color, was dented. Guess what! I called customer service and they replaced it for free by sending a new one! Above and beyond. Quality of the bottle looks amazing, other than the dent. I’m very excited for the new bottle replacement and so grateful for how responsive and kind their customer service representative James was. Thank you James and Waterdrop! Above and beyond”

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Posted 2 years ago

“Great taste, helps me get my daily water in.”

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Posted 2 years ago

“I believe I'm healthier today since starting to drink Waterdrops.”

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Posted 2 years ago

“It's okay. I think or still has bugs. It's a pain to calibrate, and sometimes it doesn't update the app for hours.”

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Posted 2 years ago

“My daughters and I just love Waterdrops! Such a subtle flavor that keeps us well hydrated through the summer. Such a great product!”

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Posted 2 years ago

“Love the taste and a quick pick me up.”

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Posted 2 years ago

“The flavors are wonderful and I enjoy the verity. It’s nice to switch it up”

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Posted 2 years ago

“Love SKY flavor, goes great in cold water. This is my favorite flavor of all.”

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Posted 2 years ago

“Overall, the products are fantastic! The only issue I have is with the bottle brush and the bottle caps.”

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Posted 2 years ago

“I love everything about Waterdrop!! The product is delicious. I love their accessories, from the bottles (which are gorgeous) to product containers for storage!”

waterdrop US 5 star review on 6th July 2022

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Posted 2 years ago

“Love being able to try six different flavors! Great bottle and keeps water cold!!”

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Posted 2 years ago

“This felt like a good value for the cost. The flavors have grown on me as well and help with the well water in the area I’m at as it’s treated with a lot. Very happy with this purchase.”

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Posted 2 years ago

“Excellent products, excellent customer service, incredible company ... true ❤️ love”

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Posted 2 years ago

“Extremely tasty solutions. Definitely will matter what your favorite and least favorite flavors are. Some are excellent and some I didn't like. However, that is very much in keeping with people liking different flavors. Only a 4 star as the price per drop is a tad on the high side in my opinion, especially for the caffeinated versions. I'd say this is a nice treat for the day instead of all your water situation.”

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Posted 2 years ago

“The glass bottle is excellent. I tried the boost flavor which was not bad but also not great. It didn't make me want to drink more water. I haven't tried the other flavors yet. Also, I didn't particularly appreciate getting email after email telling me to write a review. If I want to write a review, I will do it on my timeline. I wish the bottle came with a cap that accommodates a straw.”

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Posted 2 years ago

“This is the only product that really helps me drink more water.”

waterdrop US 5 star review on 5th July 2022

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Posted 2 years ago

“I love the flavors that come in the sample -taster pack. The bottle helped me drink more water, until part of the top, where the lid screws on broke off.”

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Posted 2 years ago

“I love this stuff. It’s a bit $$$ but the flavors make water so yummy.”

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Posted 2 years ago

“I love my Waterdrop product”

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Posted 2 years ago

“I love all these flavors! I drink so much more water, and I feel so much better!”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 5,503 reviews