Login
Start Free Trial Are you a business?? Click Here

waterdrop US Reviews

4.7 Rating 5,556 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,556 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

The flavor is wonderful. The packaging of each cube remains very difficult to open. Will not reorder
Helpful Report
Posted 8 months ago
Everything Greatest
waterdrop US 5 star review on 15th February 2024 waterdrop US 5 star review on 15th February 2024
Helpful Report
Posted 8 months ago
Love waterdrop!
Helpful Report
Posted 8 months ago
Are you old enough to remember when reusable stainless bottles came out? That is when I purchased my first Klean Kanteen bottle. It lasted for 20 years and finally kicked the bucket when the lid fell apart on me. 20 years!!! Wanting to try a new brand and researching this one, I invested the money. The first few days I was in love! I had never tried a sports cap before and it was super convenient and practical for my active lifestyle as a new mom, running a cat rescue, and working part-time at a delivery company. The construction of the whole system is aesthetically pleasing and it feels good in the hand and fits in cup holders. But I put it on a carabiner- smooth, round and strong enough to hold the bottle attached to my belt bag, and within 30 mins the cap loop snapped and my brand new $41 bottle came crashing to the ground. It's dented, the loop is forever broken without purchasing another, and I'm frustrated. I went back on their website and purchased a metal cap so when that comes I'll update on that review. I REALLY like the bottle, I just wish the cap was sturdier. Seems like a pretty big blind spot considering they advertise pictures of their bottle attached to a carabiner backpacking. Really hoping the metal cap helps even if I lose that loop feature!
Helpful Report
Posted 8 months ago
never disappoints
Helpful Report
Posted 9 months ago
Great product that has helped up my water intake. And has a great storage box to easily sort and pick the different flavors.
Helpful Report
Posted 9 months ago
This product definitely has helped me to drink more water. I love all flavors.
Helpful Report
Posted 9 months ago
Most of the things are amazing. Some of the flavors are not as expected but thats a thing with anything flavored. The only thing I don't really like is that both the hot and iced teas don't have the caffeine contents listed.
Helpful Report
Posted 9 months ago
Waterdrop is a great company that listens to their customer's feedback.
Helpful Report
Posted 9 months ago
I love the flavor of Snow, I wish you had this all year!!!
Helpful Report
Posted 9 months ago
Love the small presentation box! It's made very well, holds a good amount of microdrinks. Zen is one of my favorite flavors. First time trying Vibe and Like it!
Helpful Report
Posted 9 months ago
I LOVE BOTH FLAVORS. I WILL CONTINUE TO BUY THEM. ESPECIALLY THE SKY!
Helpful Report
Posted 9 months ago
Definitely enjoyed some flavors better than others but that's just flavor preference Already re-ordered my favorites. The water bottle is gorgeous!
Helpful Report
Posted 9 months ago
Waterdrop is helping my elderly mother to drink more water. The flavors are fantanistic, and I like that they have vitamins. The no sugar is also good as my mother is diabetic. Good job Waterdrop!
Helpful Report
Posted 9 months ago
I have been using Waterdrop for well over a year and for the most part enjoy the flavors offered. The bottles are fantastic!
Helpful Report
Posted 9 months ago
I bought the new 20 oz pink water bottle and I LOVE it! I also tried the sample that was sent to me and I loved that flavor as well. Before I only had the 32 oz bottle and one Waterdrop flavor wasn’t normally enough. The 20 oz bottle makes the flavor perfect. I love the convenience of the size of the individual flavors to bring with me in my purse. I also love that the water drop bottles seem to be produced in Austria! Love that! The bottle brush is also really easy to use.
Helpful Report
Posted 9 months ago
Like the minimal packaging.
Helpful Report
Posted 9 months ago
Only received 1 box of water drop and ordered 3
Helpful Report
Posted 9 months ago
I've been enjoying Waterdrop for several years now and its my go-to hydration choice most days. Ive cut back on caffine and love the variety of flavors offered.
Helpful Report
Posted 9 months ago
I love waterdrop. I just discovered they contain sodium. I am on a low sodium diet because of heart issues, so won't be ordering ahain.
Helpful Report
Posted 9 months ago
waterdrop US is rated 4.7 based on 5,556 reviews