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waterdrop US Reviews

4.7 Rating 5,553 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,027
 Metrics Info
4.7
Based on 5,553 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Lisa
Verified Buyer
“Perfect light flavor to enjoy more water”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“The flavor is amazing. I feel like I’m cheating drinking this one because it’s so flavorful.”
Helpful Report
Posted 9 months ago
Kimberly
Verified Buyer
“Great product and wonderful customer service”
Helpful Report
Posted 9 months ago
Amber
Verified Buyer
“Waterdrop definitely helps me to drink more water and less sugary drinks. The points system is a nice incentive to return to shop.”
Helpful Report
Posted 9 months ago
Amy
Verified Buyer
“I love glow and flair. Although I typically like coconut, I did not like Koko Pina.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Love these bottles”
waterdrop US 5 star review on 25th January 2024
Helpful Report
Posted 9 months ago
Lori
Verified Buyer
“Waterdrop is the best”
Helpful Report
Posted 9 months ago
Tricia
Verified Buyer
“Love all my bottles and flavors!!”
Helpful Report
Posted 9 months ago
Dana
Verified Buyer
“I LOVE Waterdrop. I have always loved water and did not see the need for an additive, but these little cubes are delicious. They are easy to carry along and I get so excited to drop one in my water bottle.”
Helpful Report
Posted 9 months ago
John
Verified Buyer
“have bough two before this one clear and the other frosted, now clear again- as you can see ;) lol. dropped all 3, yeah lucky that way. well last 1 my mom knocked over, and shes recovering from a hemoragic stroke so i can forgive that- but no lie i stopped in my tracks. I LOVE MY Water Bottle borosilicate glass.No offence to the metal ones or whatever else the other bottles are made of. yes rather unfortunetly for me.. but all 3 STRONG as hell. Yes, and the neoprene sleeve, thank god! it busted and stayed in the friggin' sleeve! the glass doesnt bust in a thousand pieces or some such. breaks hard and smooth, ya know? into fine big pieces, should you experience this. sadly. Had to wait a very long time for my newest one, and now i just went a head and bought a 47 ounce metal all purpose. I just wanted a borosilcate glass clean Water Bottle, not made in China, Yes American i know but hey ironically i love Chinese people. But what do want? i cant be a walking contradiction? and made in EU as it says and well made. strong and easy to clean and holds a lot of water. Now i tremor too from a few meds so i just dont want to break any more water bottles honestly. So im caving and just getting a made in china Metal Thermos, and From Waterdrop for sure. Brand Loyalty, right on ;) i dont care the wait.”
Helpful Report
Posted 9 months ago
Rachel
Verified Buyer
“These glasses are beautiful and delicate. In my original order, one glass arrived cracked and that customer service was responsive and impressive and replaced the broken glass. Both of my orders were a bit delayed in shipment, but I am a big fan of the product and the responsive customer service.”
Helpful Report
Posted 9 months ago
Stacy
Verified Buyer
“I love Waterdrop! The flavors are fun and creative and help me and my daughter drink more water. The water bottles, especially the stainless steel ones, are super durable and keep ice and water cold with ice for at least 24 hours even in the West Texas summer heat. The glass bottles are beautiful, but I am always scared of breaking them, lol! My family of 7 is in love with the new all purpose steel tumblers and the lid varieties too!”
Helpful Report
Posted 9 months ago
Pam
Verified Buyer
“I really like the taste of the lemon ice tea. I just wish they used something different than sucralose for a sweetener. Stevia would be better.”
Helpful Report
Posted 9 months ago
Josephine
Verified Buyer
“Drinking water is not an issue for me, however if I can add Vitamins to my water, it's a win-win. I also like that waterdrop has no after taste. Great flavors.”
Helpful Report
Posted 9 months ago
Jonathan
Verified Buyer
“love this cup, very good quality and the color I am always getting comments about it and I refer them to waterdrop hahah!!”
Helpful Report
Posted 9 months ago
Kaori
Verified Buyer
“I love the convenience and the taste!”
Helpful Report
Posted 10 months ago
Shanyn
Verified Buyer
“Love the product, but I have had issues with several orders now. It is too expensive of a product to be receiving damaged/expired product and have the return shipping be out of the buyers pocket.”
Helpful Report
Posted 10 months ago
Pamela
Verified Buyer
“I love waterdrops! They are just the motivation I need to get in that extra water and stay hydrated, especially in the winter months. I ordered the advent calendar to try the variety and spice up December, then ordered more of the flavors I enjoyed. Highly recommend!”
Helpful Report
Posted 10 months ago
Anonymous
Unverified Reviewer
“I really like this product. Wondering if i can use it in hot water? I see now that you have a microtea category. I am looking to use these caffeine boosts in hot water.”
Helpful Report
Posted 10 months ago
Coleen
Verified Buyer
“Love it and drink it every day!”
Helpful Report
Posted 10 months ago
waterdrop US is rated 4.7 based on 5,553 reviews
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