waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,500 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 23rd September 2024

616

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the cucumber flavor. It was very refreshing with the watermelon. Didn't taste much of the thyme flavor which I'm very glad, since that isn't one of my favorite herbs.”

Helpful Report

Posted 1 year ago

“I've really enjoyed trying the different flavors of drops and the bottle is so beautiful, it's hard not to want to constantly drink it all up!”

Helpful Report

Posted 1 year ago

“Envelope broke open on a recent order, and a couple of the packets were missing. Communication was quick, and a coupon code was sent for future use. Appreciate the excellent customer service.”

Helpful Report

Posted 1 year ago

“I love my Carafe large glass. It’s perfect and elegant. I really enjoy the water droplets. It makes me guzzle water and then I’m not as hungry! Win win!!”

Helpful Report

Posted 1 year ago

“I have definitely been drinking more water. Thanks!”

Helpful Report

Posted 1 year ago

“I definitely drink more water with Waterdrop. It costs more than the typical water additives but to me it tastes better than anything I've tried. I enjoy collecting points then getting a new bottle for free ❤️”

waterdrop US 5 star review on 28th September 2022

Helpful Report

Posted 1 year ago

“I like the flavors, boost is my fav. It does help me drink more water. The bottle is good except the opening is too small for ice cubes to fit. It’s a pain to melt ice cubes so they are small enough to fit opening”

Helpful Report

Posted 1 year ago

“I love the flavors but still struggle to drink enough water.”

Helpful Report

Posted 1 year ago

“Great products. Helpful customer service. Fast shipping. Very please with Waterdrop.”

Helpful Report

Posted 1 year ago

“I have been getting waterdrop since January of this year & it has definitely helped me increase my water intake”

Helpful Report

Posted 1 year ago

“Love everything I purchased. Love Breeze the best”

Helpful Report

Posted 1 year ago

“I absolutely love my steel bottle with the bamboo lid! I was vacationing in Berlin when I discovered this company and they even had a laser to custom engrave my lid with my initials! It made it such a special and unique souvenir. I have also been drinking way more water than I ever used to with the microdrinks because they are so tasty. I will continue ordering as I am so satisfied with the products and customer service!”

waterdrop US 5 star review on 26th September 2022

Helpful Report

Posted 1 year ago

“I love these! Makes drinking more water so much easier. Highly recommend”

Helpful Report

Posted 1 year ago

“Just tried my first microdrink and I am in love! On top of that, I had an issue receiving my order, and was able to get a quick response and had a repeat order sent over. Amazing product and even more amazing customer service.”

Helpful Report

Posted 1 year ago

“I received a damaged water bottle case. After two months I still haven’t heard back from the company. The water drops taste ok, but lack of customer service is a potential reason to not purchase from them again.”

Helpful Report

Posted 1 year ago

“Love the flavors! I am drinking more water than ever before!”

waterdrop US 5 star review on 24th September 2022

Helpful Report

Posted 1 year ago

“Waterdrop had been a game changer for me. I would drink next to nothing, maybe 25oz a day of liquids. I don’t always track my fluid intake in the app but I meet or exceed my daily hydration target everyday since I started using the Waterdrop microdrinks. I’m thankful my hydration buddy Heidi told me about your products!”

Helpful Report

Posted 2 years ago

“amazing selections of flavors. kids and I really love the flavors. We keep coming back for more and make sure to stay hydrate! Thank you waterdrop!”

Helpful Report

Posted 2 years ago

“Love all their products”

Helpful Report

Posted 2 years ago

“Has me committed to drinking more water!”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,500 reviews