waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,768 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service - my discount code didn't work and I sent an email within a minute of the order going through - got a response 3 days later that couldn't apply it after the order went through. Seriously, can't refund the 20% discount???”

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Posted 3 months ago

“I enjoy waterproof. Disappointed in Vibe. .”

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Posted 3 months ago

“Have not received my order.”

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Posted 3 months ago

“Such a wonderful company. I love all of the products I have purchased. Not a bad thing in the bunch. So many different flavors to put into my water. It is never just boring water anymore.”

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Posted 3 months ago

“The flavors are great”

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Posted 3 months ago

“I love everything about this company. The flavors are great, and I don't feel bad about the ingredients. All of the products are top quality.”

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Posted 3 months ago

“Water drop changed my relationship with water!”

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Posted 3 months ago

“Chic minimalistic bottle that is the perfect size on the go! Bought two for myself and gifted it to a friend”

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Posted 3 months ago

“Very responsive customer service.”

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Posted 4 months ago

“Have not received. Ordered on 12/4.”

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Posted 4 months ago

“The Advent Calendar box is the best! I'm really enjoying it”

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Posted 4 months ago

“Really pleasantly surprised with all my flavors but especially the blackcurrant and mixed berry”

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Posted 4 months ago

“Excellent - 5Stars”

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Posted 4 months ago

“I love love love the orange!!!! Now come out with just grape...maybe make the tablets bigger???”

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Posted 4 months ago

“I love most of the flavors, especially the raspberry and blackberry”

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Posted 4 months ago

“I enjoy all the flavors.”

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Posted 4 months ago

“Love waterdrop as a whole. Some flavors are definitely better than others.”

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Posted 4 months ago

“I love the fact that the products have liitle or 0 calories and the tasre is great”

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Posted 4 months ago

“The flavors are delicious. The bottles are beautiful, heavy duty & avoid introducing outside germs to the bottles lips ❤️. The company is eco conscious & I love it. However, Customer service needs improvement & the removal the NY location was dissappointing.”

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Posted 4 months ago

“Love the light taste of flavors, and products that are good quality.”

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Posted 4 months ago

waterdrop US is rated 4.7 based on 5,768 reviews