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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,041
 Metrics Info
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Katherine
Verified Buyer
“Love the refreshing new flavors.”
Helpful Report
Posted 3 months ago
Cathy
Verified Buyer
“Did not like Koko Pina at all, felt rather slick. Flair was my favorite.Blackberry was okay. Ive ordered some additional flavors to try.”
Helpful Report
Posted 3 months ago
Robert
Verified Buyer
“These are tasty water solutions that help me drink more water daily.”
Helpful Report
Posted 3 months ago
Kirsten
Verified Buyer
“I drink much more water with waterdrop! I have some favs, some flavors that I don’t like… but I’ve been using for a couple of years now!”
Helpful Report
Posted 3 months ago
Tim
Verified Buyer
“Awesome flavor!”
Helpful Report
Posted 3 months ago
Asally
Verified Buyer
“I enjoyed all the flavors and I can even get good flavored water even up to 35 ounces with one fire but I really miss the SKY flavor: that was my absolute fave. Please bring it back.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I'm usually happy with my purchases. I have a few favorites and love your company. That said, I was disappointed over the citrus flavors I tried for the first time. The Lemon, Grapefruit and lemon lime were all sweet! Too sweet! For tart fruits, I was expecting them not to be that sweet. I usually put all my water drop cubes in 12oz water. I tried putting them in 16oz but it was way too sweet still. I had to break them in pieces to consume them. The Orange flavor was great! But I don't think I'll purchase the other 3 flavors again. Some things should stay the way they were created. Thank you for all you do! I know you work hard.🙌”
Helpful Report
Posted 3 months ago
Larry
Verified Buyer
“I found the taste to be very unsatisfying, bordering on undrinkable. Making matters worse, the company’s return policy where they can’t issue a shipping label is absurd for an e-commerce site. Overall, product and company have left a pretty poor impression.”
Helpful Report
Posted 3 months ago
Athena
Verified Buyer
“I'm really loving these flavors for waterdrop. They are never too strong. It makes drinking water very enjoyable.”
Helpful Report
Posted 3 months ago
Diana
Verified Buyer
“I love the ease of waterdrop. It packs the perfect flavor and I feel hydrated. On super humid and hot days I feel great.”
Helpful Report
Posted 3 months ago
Heather
Verified Buyer
“Love there are bundles and pick your own options”
Helpful Report
Posted 3 months ago
Carrie
Verified Buyer
“I will be returning most of the order unfortunately”
Helpful Report
Posted 3 months ago
Amanda
Verified Buyer
“Love the drops, bottles, and other goodies!”
Helpful Report
Posted 4 months ago
Melissa
Verified Buyer
“Love the product (especially the grapefruit!), and it definitely gets me to drink more water. The only downside is that there's no store near me to return the packaging to for recycling. Unfortuantely the general recycling of plastics in my area of the US is sort of a joke these days. If your program is doing better, a mail-in program to a domestic store wouldn't be a miss. About your service, while as noted below my service was delayed for an internal reason, your team was very good about communicating that fact and managing expectations.”
Helpful Report
Posted 4 months ago
Becky
Verified Buyer
“We love the flavors. My husband is drinking more water nowz.”
Helpful Report
Posted 4 months ago
Christina
Verified Buyer
“Great flavors and makes starting hydrated easy”
Helpful Report
Posted 4 months ago
Tina
Verified Buyer
“This is the only thing I drink. I have tried other brands of powders, drops and these cubes are amazing. The tastes is great and easy to use. I find myself drinking more water than I ever have”
Helpful Report
Posted 4 months ago
Lauren
Verified Buyer
“I love the idea of getting all my flavors at once! :) My case was empty but no longer!”
waterdrop US 5 star review on 22nd July 2024
Helpful Report
Posted 4 months ago
Cynthia R
Verified Buyer
“I was not a fan. Maybe it was the flavors, but it made the water taste weirdly sweet. Some of the flavors were not bad, I liked blackberry, the mango and the raspberry. The others I did not like. In another order, I got the cola and liked that.”
Helpful Report
Posted 4 months ago
William
Verified Buyer
“Liked the base flavor of the Cola, but the Stevia sweetener ruined the taste. I would recommend the use of Sucralose instead. I will not repurchase .”
Helpful Report
Posted 4 months ago
waterdrop US is rated 4.7 based on 5,563 reviews
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