waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,768 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these! The flavors are so authentic and they don’t make my water sweet. Can’t wait to try all of the other flavors! I purchased blueberry, grapefruit, and mango. Yum!”

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Posted 2 months ago

“Great products！definitely will recommend to others.”

waterdrop US 5 star review on 11th February 2025

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Posted 2 months ago

“I like the variety of flavors and I like my pretty glass container that I drink out of it from Waterdrop.”

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Posted 2 months ago

“Love these! And so does my family including the grands. Everyone is drinking more water! The iced tea and lemon-line are my fav. But looking forward to trying some of the new limited flavors.”

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Posted 2 months ago

“I liked my purchase, although I liked the old version of Youth better, and I'm bummed that Shiro is gone.”

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Posted 2 months ago

“I ordered this on mid January and it still hasn't been delivered. It is still sitting on a pallet since January 27.”

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Posted 2 months ago

“I am very upset with my order due to the fact that this is the second time I’ve tried to order the peach and again you continue to send me peach ginger where on the box does it say peach ginger and the box is totally different. Please see the photo below. If you don’t have peach, don’t send it. Tell somebody you don’t have peach and just say would you like peach ginger?”

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Posted 2 months ago

“Love my Waterdrops! Just restocked on all my favorite flavors!”

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Posted 2 months ago

“I love all my purchases. I’m always recommending to others.”

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Posted 2 months ago

“Doesn’t keep water cold as it was advertised. I would like to return it or swap it out with different one”

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Posted 2 months ago

“Orange and passion fruit are just amazing!!! Love the freshness!”

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Posted 2 months ago

“Ordered the bottle brush however, I don’t understand why you would sell or offer a bottle brush that doesn’t fill your water bottles. I have 2 water bottles and the brush does not fit either one.”

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Posted 2 months ago

“Love the focus on reduced plastic waste as well as quality water additive. These mycrolyte cubes are perfect for replenishment during my intense workouts.”

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Posted 2 months ago

“Have not received the products.”

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Posted 2 months ago

“Love the flavors that enhance my water as I do not enjoy drinking plain water. This gives flavor and so much more.”

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Posted 2 months ago

“Omg, the grapefruit...I took a box to work. I bought another to leave in my gym locker. The summer set is soooo good. I brought some to work and one of the girls bought her own.”

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Posted 2 months ago

“Please always specify the carrier for the shipment during the purchase, based in that I can decide which address to us, as where I live USPS do not deliver inside the gated community, so I have to use PO BOX, but in your page tells you the shipping method until is deliverd , this should improve please”

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Posted 2 months ago

“Love these water bottles, they stay cold for hours and are easy to take around!”

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Posted 2 months ago

“great bottle , love the Ao”

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Posted 2 months ago

“Amazing company. Love their flavours ! Made some delicious bubble tea with it.”

waterdrop US 5 star review on 29th January 2025

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Posted 2 months ago

waterdrop US is rated 4.7 based on 5,768 reviews