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waterdrop US Reviews

4.7 Rating 5,563 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,041
 Metrics Info
4.7
Based on 5,563 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Kelli
Verified Buyer
“Products are great, they make drinking water so enjoyable. This time around however, shipping was a nightmare. It took forever to receive my order. Also, I would love to see more deals on waterdrops to redeem with points. I have plenty of bottles, etc., and don't need all the periphery stuff.”
Helpful Report
Posted 2 months ago
Diana
Verified Buyer
“I'm in the early stages of exploring waterdrop, but so far I am enjoying the flavors.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The reason I ordered this multi flavor pack was to find out what I like before ordering in larger quantities. I like all but one flavor (watermelon/cucumber). I wish I could order these flavors individually as I only want to order the flavors I like. I did place a new order...but none of these flavors from this package were available for sale...out of stock? Or we just can't order individually? For this very reason I'm only giving 4 stars...if those flavors from the multi pack were available I would have been thrilled and given you 5+ stars.”
Helpful Report
Posted 2 months ago
Bobby
Verified Buyer
“I enjoyed all of Waterdrop except "Focus" Lime Green Coffee. I am allergic to coffee beans, so I tried one to see if I could tolerate it. I could not tolerate it, but it tasted ok, and I did not have a problem immediately. It took a few minutes. So, I will avoid this one.”
Helpful Report
Posted 2 months ago
Roberta
Verified Buyer
“Easy to use and delicious.”
Helpful Report
Posted 2 months ago
Kathy
Verified Buyer
“Besides coffee, Waterdrop is the only thing I drink now!”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Love all the flavors, helps me to drink more water.”
Helpful Report
Posted 2 months ago
Ellen
Verified Buyer
“Passion fruit is my favorite.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The taste was very mellow but nice. It was really making me drink more water and I was feeling more refreshed throughout the day. I love the concept behind waterdrop and I am definitely going to be a returning customer!”
Helpful Report
Posted 2 months ago
Janet
Verified Buyer
“I absolutely love Waterdrop! Orange and Vibe are my absolute favorite!”
Helpful Report
Posted 2 months ago
Rebecca T
Verified Buyer
“Waterdrop products are great and taste delicious! Easy to use and very tasty!”
Helpful Report
Posted 2 months ago
Gail
Verified Buyer
“I really liked this flavor. Something that I have learned, however, is that dropping it in a 16 oz bottle makes it too strong so what I do is drop it in that bottle and then pour it over ice and it melts just a little bit which is then perfect for me.”
Helpful Report
Posted 2 months ago
Mark
Verified Buyer
“I love the idea of waterdrop, and waterdrop is certainly the best product that I know of its kind. I hesitate to give it a fifth star, though, because some flavors are sweetened with sucralose instead of stevia.”
Helpful Report
Posted 2 months ago
Patsy
Verified Buyer
“The bottle is pretty. I didn’t like the flavors!”
Helpful Report
Posted 3 months ago
Donna
Verified Buyer
“Disappointed that I had to wait for my products as I was told that the delay was because of “water days” that put orders behind. Subscriptions should get priority.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“The product/flavors are great. Customer service and shipping is a problem. I waited over 2 weeks after I placed my order before reaching out about when my order would ship. 2 days after that I was sent a tracking number and received everything a day later. I've since received multiple emails from customer service asking what the issue was. I just wanted communication.”
Helpful Report
Posted 3 months ago
Beth
Verified Buyer
“Love the drink cubes. Wish they came in no plastic at all though (or plastic made from corn or other)”
Helpful Report
Posted 3 months ago
Linda
Verified Buyer
“Excellent”
Helpful Report
Posted 3 months ago
Kelly
Verified Buyer
“Love this company. Great products and fast shipping”
waterdrop US 5 star review on 18th August 2024
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Awesome company great product & sweet rewards”
Helpful Report
Posted 3 months ago
waterdrop US is rated 4.7 based on 5,563 reviews
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