waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,500 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 23rd September 2024

616

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great way to add flavor and vitamins to water! My little treat of the day!”

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Posted 2 years ago

“What a great company! I have loved all of the drops I've tasted so far, my bottles are beautiful, and the customer service is top-notch. I received a very prompt reply to an email question I sent in and the guy who was working at the NYC kiosk was super friendly and accommodating. I'm definitely hooked on Waterdrop now!”

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Posted 2 years ago

“I love these waterdrops! Great company! The drops make it fun to drink water! I also love the app you can get that keeps track of your daily water intake! So helpful....thank you!”

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Posted 2 years ago

“Like the flavor but it definitely tastes more like cucumber than watermelon. They nailed the cucumber flavor which is one of my favorite veg to add to water. So if you do that also you’ll love this because it’s mild, not harsh or bitter like I’ve had when trying to making my own. Well done!”

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Posted 2 years ago

“I love Waterdrop especially youth”

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Posted 2 years ago

“Love company, love customer service!!!!”

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Posted 2 years ago

“Delicious flavors with just the right sweetness! Love my glass bottle - helps me drink more water and stay hydrated, in style.”

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Posted 2 years ago

“Bottle came broken, still no word from customer service about replacement. Love the Breeze flavor, but can’t taste watermelon at all. Cucumber is very strong.”

waterdrop US 5 star review on 12th September 2022

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Posted 2 years ago

“Love waterdrop! The flavors are delicious and the cubes are super easy to transport. I have a bag of a variety of flavors in my purse at all times”

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Posted 2 years ago

“I love waterdrop! I find the company to be very attentive and engaging with their customers. The company always steps up and does what they can to resolve problems and keep customers happy”

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Posted 2 years ago

“Great stuff. Wish it were a bit less pricey. About 80 cents a bottle = on par with seltzer.”

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Posted 2 years ago

“Excellent products and outstanding customer service!”

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Posted 2 years ago

“LOVE Waterdrop and have bought and drank it almost exclusively since finding it several months ago. However, really dislike one flavor in particular in last order that I got 6 boxes of. I thought perhaps there was something wrong with the box I opened so I opened a second to try it to be sure. After opening both, read your return policy on not accepting opened items and having to pay for shipping back as well. Seeing this now, would be hesitant to ever place a large order again and to order multiple boxes of anything new. I wish this was more reasonable.”

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Posted 2 years ago

“I was concerned after reading all the reviews of Breeze being all cucumber. but I was pleasantly surprised that I did detect the watermelon sweetness. For me I liked 2 drops in the 20 oz bottle. I always add a teeny bit of splenda as well. I am glad I tried it and it will join my regular rotation.”

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Posted 2 years ago

“I like the flavors Love, Flair, and Boost. Breeze was not so good.”

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Posted 2 years ago

“I am loving Waterdrop! I have started drinking so much more water because of the amazing flavors!”

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Posted 2 years ago

“Bottle feels of good quality but the print in back where it meets is wonky so I covered it with stickers. Love the waterdrops, handy for tap water at restaurants.”

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Posted 2 years ago

“All of the flavors that I have tried from this company so far are delicious. They are very strong in flavor. I can’t wait to try more.”

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Posted 2 years ago

“I love how easy this is. The drops are so compact, I'll just put one in my pocket when I'm on the go. It's easy to add anywhere. I'm currently waiting on my next order to arrive. I went through my first order pretty quickly and I definitely don't drink as much water without it!”

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Posted 2 years ago

“I need to drink more fluids and I really enjoy water drop because it gives us another option of something to put in the water. I have a hard Time drinking enough water and I don’t drink soft drinks so I drink different flavors of the water drop and sometimes add it to my electrolytes. The flavors are not too sweet and I look forward to even getting some more optional flavors.”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 5,500 reviews