waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love your thermo bottles for both work and travel as they keep beverages hot or cold all day. I recently got the big 34 oz thermo bottles for a special trip and it was great to take long hikes and not run out of water.”

waterdrop US 5 star review on 15th October 2024

Helpful Report

Posted 6 months ago

“Delicious. Always enjoyable. Thank you”

Helpful Report

Posted 6 months ago

“Love the flavor!”

Helpful Report

Posted 6 months ago

“Horrible taste...ended up throwing both flavors out”

Helpful Report

Posted 6 months ago

“These summer set flavors are amazing!”

Helpful Report

Posted 6 months ago

“Love the hydrartion without sugar. Interesting flavors.”

Helpful Report

Posted 6 months ago

“Similar to Snow, but somehow was different--not quite as tasty. Also, the cubes were not compact; some were more like powder. Still helps flavor water nicely.”

Helpful Report

Posted 6 months ago

“Order never came to my home. Tracking shows my address but unkn where it was actually dropped. Waterdroo didn’t care. Cancelled subscription won’t ever buy again.”

Helpful Report

Posted 6 months ago

“I love the products, but it was not the first time Waterdrop delivered my order with a super delay. This time, it took 30 days. On the other hand, on one occasion, I contacted them immediately because the discount code did not apply and asked them to make the adjustment. The replay came right away and told me No.”

Helpful Report

Posted 6 months ago

“They're so good and because of them, I drink way more water - I love it! Thank you!”

Helpful Report

Posted 6 months ago

“Received damaged products!”

Helpful Report

Posted 6 months ago

“The bottle dryer works great. I love the orange and the grapefruit is my favorite.”

Helpful Report

Posted 6 months ago

“I absolutely love this product! I got my husband hooked on it and it has worked to make him drink more water.”

Helpful Report

Posted 6 months ago

“The Cola flavor is awesome but you lost a star because of the sucralose. Please find a better, healthier way to provide some sweetness like monk fruit. I am deliberately drinking less of this because of the sucralose.”

Helpful Report

Posted 6 months ago

“Great product”

Helpful Report

Posted 6 months ago

“I've been loyal to waterdrop for a couple of years now, and that says a lot!”

Helpful Report

Posted 6 months ago

“I love waterdrop! I was disappointed that all of the passion fruit squares were in powder form.”

Helpful Report

Posted 6 months ago

“Good tasting and happy there is no sugar.”

Helpful Report

Posted 6 months ago

“Love the bottles, very sleek design.”

Helpful Report

Posted 6 months ago

“Graip flavor came like powder, not a cube. Do you know what is that? Old version?”

Helpful Report

Posted 6 months ago

waterdrop US is rated 4.7 based on 5,769 reviews