waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,774 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,774 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I have had such a poor experience with Waterdrop products. Finish on my limited edition rainbow bottle was heavily scratched.”

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Posted 2 years ago

“Overall, the company is great. I think they’re having some growing pains with tech.”

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Posted 2 years ago

“After my first shipment, I wasn't enjoying the flavors. But after adding one packet of stevia to the all the flavors, I like it a lot better.”

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Posted 2 years ago

“Love the flavors they really help me to drink more water each day”

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Posted 2 years ago

“It doesn’t fit in every bottle which is a let down. Everything I read said bottles from 2020 it would not work, but the newer ones would. I bought a flair bottle and the new gold bottle and the cap doesn’t fit on either. The cap is nice but with it not fitting on every bottle it doesn’t hit the mark.”

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Posted 2 years ago

“I do like your Idea, no sugar and less waste. But on the water Tables, I'm still missing the pop on the drink!”

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Posted 2 years ago

“I truly like all of the flavors I’ve tried. They have made a real difference in the amount of water I drink.”

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Posted 2 years ago

“IT WAS A GIFT. NEED MORE FLAVORS ... VERY LIMITED SELECTION AND POOR REPLENISHING.”

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Posted 2 years ago

“Overall, the products are fantastic! The only issue I have is with the bottle brush and the bottle caps.”

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Posted 2 years ago

“Extremely tasty solutions. Definitely will matter what your favorite and least favorite flavors are. Some are excellent and some I didn't like. However, that is very much in keeping with people liking different flavors. Only a 4 star as the price per drop is a tad on the high side in my opinion, especially for the caffeinated versions. I'd say this is a nice treat for the day instead of all your water situation.”

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Posted 2 years ago

“I love the flavors that come in the sample -taster pack. The bottle helped me drink more water, until part of the top, where the lid screws on broke off.”

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Posted 2 years ago

“I loved the Nero flavor! It’s delicious and has the caffeine kick I need while providing hydration!”

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Posted 2 years ago

“Enjoying the different flavors”

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Posted 2 years ago

“Waterdrop drinks are deliciously fruity and herbal - they definitely get you excited about drinking more water! They are super-subtle, though, so plan on using 2 drops per bottle at first if you're acclimating from sugary soft drinks or other water flavors!”

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Posted 2 years ago

“Love the raspberry flavor. Also love not using plastic bottles!”

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Posted 2 years ago

“New to the product and still trying to figure out what I like”

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Posted 2 years ago

“Flavors are interesting and I really enjoy these drinks! I would give waterdrop a 5th star if the packaging were more eco friendly -- each waterdrop is individually wrapped which adds up to a lot of plastic.”

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Posted 2 years ago

“Tastes great and dissolves nicely!”

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Posted 2 years ago

“I enjoy several of the flavors, but I am not crazy about the price.”

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Posted 2 years ago

“Love most of the flavors with very few exception. Love the variety and being able to accrue points for free stuff.”

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Posted 2 years ago

waterdrop US is rated 4.7 based on 5,774 reviews