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waterdrop US Reviews

4.7 Rating 5,561 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,039
 Metrics Info
4.7
Based on 5,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Irina
Verified Buyer
“I hate drinking water! It tastes like nothing and I am barely thirsty, so I tried the commercial flavors, but after day 3, I'm tired of them all already. I decided to give this a shot because I ran out of options. The fact that there are so many flavors and they identify with a mood/feel rather than a flavor, it has kept me interested. I hope they come up with more flavors (moods) so I can keep this going. So far, it's been almost two weeks and I am still interested - I don't drink as much as I should, but it's definitely more than I did before. Baby steps!”
Helpful Report
Posted 2 years ago
Emily
Verified Buyer
“Amazing. Love them.”
Helpful Report
Posted 2 years ago
Susan
Verified Buyer
“I ordered a different flavor and they sent me this one, which I don’t like nearly as much. Reached out to customer service twice but have not heard back. Disappointing as I love this product normally.”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“I ordered the 5+1 value pack and have loved every single flavor! The first flavor I tried was Youth and I thought it would be my favorite one. Delish! But I’ve loved every flavor and I’ve tried 8 of them so far. So convenient on the go also…I always throw a few in my purse. Love Waterdrop!”
Helpful Report
Posted 2 years ago
Debra
Verified Buyer
“Love all the flavors and they are great for that afternoon pick-me-up when I begin to get sluggish at work.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“This product does not clean the inside of the bottle well & it doesn't hardly fit.”
Helpful Report
Posted 2 years ago
Francesca
Verified Buyer
“I have never drank enough water, so with this new idea of waterdrops it seemed like a good way to increase my water intake. I really like the idea of a glass bottle as I do not like drinking from a metal container. That being said less than a week after receiving my first delivery I dropped the container and it broke! I quickly ordered another container and will try to be more careful.”
Helpful Report
Posted 2 years ago
Derrie
Verified Buyer
“I drink much more water now, love the "Love" flavor the best”
Helpful Report
Posted 2 years ago
Donna
Unverified Reviewer
“Water-drop was the most disgusting thing I have ever tasted out of all six of them that I tried not one of them tasted good sorry that I wasted my money on this product”
Helpful Report
Posted 2 years ago
Blanca
Verified Buyer
“My order got lost in the mail and I was sent another one to replace it. I didn’t get my original order but similar items. It is ok, I don’t mind. I am drinking my water and I believe is a good thing all the vitamins that I am getting but the micro drinks are a little expensive for my budget. Also, there are some flavors that I don’t like but I can’t pick and choose a bundle so I will need to pay more if I buy separate the micro drinks.”
Helpful Report
Posted 2 years ago
Kathy
Verified Buyer
“Thank you so much I love the products and I'm drinking more water than ever”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“I absolutely love the waterdrop products. I have since ordered twice more.”
Helpful Report
Posted 2 years ago
Rita
Verified Buyer
“Love it! Taste amazing! Fast shipping!!”
waterdrop US 5 star review on 27th April 2022
Helpful Report
Posted 2 years ago
Kimberly
Verified Buyer
“Delicious and not over powering.”
Helpful Report
Posted 2 years ago
Kate W
Verified Reviewer
“I got my bottle and starter pack on Saturday I'm absolutely in love. Yes I have increased my water intake and everyone wants to know where I got the beautiful painted bottle.”
Helpful Report
Posted 2 years ago
Theresa
Verified Buyer
“I'm loving the taste of each flavor. The boxes are so cute and easy to used. Helps me drink more water. The natural ingredients gives me confidence to feel like I'm doing something healthy for my body!!!”
Helpful Report
Posted 2 years ago
Michelle
Verified Buyer
“Love it so far!”
Helpful Report
Posted 2 years ago
Trina
Verified Buyer
“Waterdrop has been life changing for me. I was an iced tea addict. I would literally drink about a gallon of straight black tea a day ( no sugar). I recently had surgery for an ovarian cyst and I was told that caffeine could be the cause of why I had so many. I stopped cold turkey after surgery and found Waterdrop and I am a die hard fan girl now! So many good flavors to choose from and my favorite part is that they are not at all sweet like most other brands. I have turned friends, family and my hubby on this and I am glad to be part of the Waterdrop family!”
Helpful Report
Posted 2 years ago
Bettina
Verified Buyer
“I have made many online spontaneous purchases over the years and regretted most. Not this one! I went from fighting to get down 8 oz of plain water a day, to happily drinking 60 oz of waterdrop flavored water. I love all flavors. Already ordered my refills. Love my glass water bottle as well and got many compliments already.”
waterdrop US 5 star review on 26th April 2022
Helpful Report
Posted 2 years ago
Lynda
Verified Buyer
“I am loving the flavors - they make drinking more water a pleasure to me and I appreciate the benefits!”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,561 reviews
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