waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,504 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 23rd September 2024

616

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super excited about my hydration journey. I’m loving the subtle flavors of the water drop tablets. Looking forward to getting my next order. 🙂”

Helpful Report

Posted 2 years ago

“Love all the flavors so far. Wish in the US we had access to all the flavors. I have loved all the ones I've tried though.”

Helpful Report

Posted 2 years ago

“Loving the new Sky flavor! It is one of my new favorites.”

Helpful Report

Posted 2 years ago

“So far I’m really enjoying all of the flavors! Can’t wait for more releases”

Helpful Report

Posted 2 years ago

“Love them all”

Helpful Report

Posted 2 years ago

“I enjoy the boost but I miss the other flavor that you used to have it was called flair why are you getting rid of so many flavors you barely have any on your website anymore”

Helpful Report

Posted 2 years ago

“Love both flavors and the twin packs”

Helpful Report

Posted 2 years ago

“I’m enjoying the Drop experience!”

Helpful Report

Posted 2 years ago

“I think I like the water drop concept but I with the pods were easier ti open. Sometimes they split and that makes getting the cube out difficult and sometimes causes it to crumble. I would love to see a deal on “make your own” 6 pack rather than the same 6 pack you always have. The 6 pack is the only way I can afford to buy this product.”

Helpful Report

Posted 2 years ago

“I absolutely LOVE your product. I drink at least 56oz. of water everyday & WATERDROP makes it so easy! & FLAVORABLE! & NUTRITIONAL! I also love the accessories…draws, cups, coasters & tote bags! I finally got one of the large glass bowls to hold ALL my WATERDROPS!”

Helpful Report

Posted 2 years ago

“I haven't used the straws yet, but they look amazing. I ordered the frosted black one for my boyfriend in Canada since he can't get it delivered there. I ordered the RELAX bottle for myself but ended up not liking the design in person. Instead of returning the RELAX I'm going to give it away to a co-worker instead and decided to order something else. So far I've only tried two of the flavors (FOCUS & BOOST). Enjoying them so far, although Boost's flavor is a bit stronger. I didn't drink all the flavored water and it went warm, so I believe it is definitely better to drink it cold. I also think because I don't have the 20oz bottle, I may have used more water, which made the flavors not too overpowering. I can't wait to try and mix/match some of the flavors as well. I was really excited to order the items but didn't realize it would take about a week or so to get to me. It looks like it originated from IL and took over a week to get to CA. I will need to plan my orders accordingly. I am also looking forward to ordering more bottles.”

Helpful Report

Posted 2 years ago

“This order was delivered almost a week late. The delivery person didn’t deliver to the front door which was very disappointing since our house is located at a very busy street and it could have been stolen. I’m just happy to have finally received it. Undamaged.”

Helpful Report

Posted 2 years ago

“First time trying water drop in the shiro flavor and it’s delicious I definitely will be purchasing again”

Helpful Report

Posted 2 years ago

“Love the flavor, refreshing, always use it in my water.”

Helpful Report

Posted 2 years ago

“I love the Nero and Flair. They are my new favorite. The flavor is wonderful”

Helpful Report

Posted 2 years ago

“I love these little cubes! Lovely flavors and nothing artificial.”

Helpful Report

Posted 2 years ago

“I recently turned 40 and need to drink more water. I hate those packet things. They taste fake and too sweet. I love cucumber muddled water, but I can never drink the batch quick enough before it gets gross. I came across this in a Facebook reel and thought why not. I don't LOVE all the flavors, but I like all but 1. And that one is good mixed with other flavors. Even if I didn't like ANY of the flavors, the bottle in itself is totally worth it. It legit keeps my water cool after 24 hrs. I've already talked to 2 friends and they will be making a purchase. And to top it off, the polish i was wearing when I got my shipment matched my bottle!!”

waterdrop US 5 star review on 18th June 2022

Helpful Report

Posted 2 years ago

“I am a huge fan of Waterdrop! The flavor are wonderful and I absolutely drink more water. I use the bottles and they are gorgeous.”

Helpful Report

Posted 2 years ago

“Loved the flavor in sky waterdrops!”

Helpful Report

Posted 2 years ago

“The mouth of the bottle is too small for ice cubes. I live in triple digit heat. Just learned from customer service that they do not accept returns. So I just paid $40+ to recycle a piece of painted glass.”

Helpful Report

Posted 2 years ago

waterdrop US is rated 4.7 based on 5,504 reviews